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Icemanrlz
Participant
#0

Something really anoying is happening.

I’ve set the configuration for the newsletter/subscribe tool. However the textfield where you are suposed to type your e-mail to subscribe becomes inactive when I acess the website on a PC/Notebook and so I’m not able to type my e-mail. However, when I do acess the website on a mobile device the textfield become active and I’m able to type my e-mail.

Could anyone please help me with this?

My website: http://www.psicologiafalada.com.br

P.S.: I’m using Mailchimp.

Atithya
tagDiv Member

It means, if the mobile website is working links works fine, but once the same page opens in AMP. The download link includes /amp at the end of the download link and page not found error shows up.

bimerso
tagDiv Member

Hi,
i see the documentation for AMP sites and i cant understand ads configuration for mobile…. what code should i put there because adsense gives me 2: 1 script (before </head) and 1 amp (after <body). https://ibb.co/BCYRyqP
dont u have real examples? the documenation doesnt explain well.

I put a script for automatic ads AMP before </html> and its not working https://ibb.co/48Q046M since i ve installed and activated AMP and mobile theme plugins. I cant add codes between html and body tags. This is bad because i cant put ads for mobile…. please is something wrong in the theme

Bill Fleak
Participant
#0

Please see the link provided. We have been trying to get these 3 elements to space out evenly. We would also like this to appear on mobile devices.

https://www.screencast.com/t/Yk9ACCmD

Please advise.

If you need I can send admin access.

bimerso
tagDiv Member

When i actived AMP
how can i edit images for example featured image does not appear when is activated. I cant see images in mobile and web. https://ibb.co/FB8Ckgt

Whats the point of this option (create mobile page)
https://ibb.co/frrnXJs
i cant find it in documentation

Calin
tagDiv Staff

Hi Iryna IMN,
If the mobile theme version was deliver on desktop, then this problem was from the cache plugin that you are using, this do not know when to deliver the mobile cache version and when to deliver the desktop cache version. Usually, we recommend to use cache plugins with support for mobile cache.
Now if you disabled the mobile theme plugin, please make sure that you remove all the cache that you have now on your website and host, also on CDN if you are using, after that the problem should be solved.
Let me know the results!

Aniket Mali
Participant
#0

My woo product page is showing perfectly on desktop but when I see it on mobile it shows an error ( Not showing images and footer page) My site URL is – teckview.com

Iryna IMN
Participant
#0

Good morning,

I can’t understand why only one category is displayed as a mobile desktop version. The other categories on the desktop are correct.

The Mobile Theme plugin is disabled so I don’t understand how such a thing can happen.

Anamaria
tagDiv Staff

Hello,


@beyond90
,
I saw you have an older theme version 9.6 and the latest WordPress version 5.8.1
Also, I saw you use the WP Bakery plugin, and this plugin is in conflict with our plugin tagDiv Composer.
Usually, this problem related to the mobile menu is caused by a plugin conflict, so please check it.


@machimanmarker
,
I investigate your website and now seems to work properly => https://www.screencast.com/t/4N3UwTSNnNmV


@PrateekBiyani
,

I verified your website and seems that the image comes from the cache plugin https://i.imgur.com/s0bUCeJ.png, so seems to be a plugin conflict.
Please do a test using only the tagDiv plugins and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

This problem is because you have the mobile theme plugin activate -> https://forum.tagdiv.com/topic/amp-settings-8/ so you need to create your pages in the mobile editor or disable the mobile theme for them https://forum.tagdiv.com/topic/page-not-seen-in-mobile/

Thank you!

Bettina
tagDiv Staff

Hello!

You can adjust every element when you edit the pages with TagDiv Composer in the next viewports:
– tablet version: https://www.screencast.com/t/YUVUcyrgh
mobile version: https://www.screencast.com/t/XDQJedlggSB
Please note that the design may differ on the simulator than a real iPad or phone.
Also, if a page is made by Composer, then the content won’t be displayed on Mobile theme version.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, I can not access your website. Please follow this guide: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

You can filter by IDs: https://www.screencast.com/t/UnObKjUcG

It seems that you use the Mobile theme plugin. Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Now, you can use which one is more suitable for your needs.

If you need a responsive version or mobile pages, then please deactivate the Mobile theme plugin and see the results!

Thank you!

Trennd
tagDiv Member

I would also like to know how can I make the top bar (the red one) appear on mobiles?
desktop: https://prnt.sc/1vfyncn
Mobile: https://prnt.sc/1vfyokg

Trennd
Participant
#0

Hello, the article does not appear on mobile, only on the desktop, only the representative picture appears on mobile. Also, when I inspect the site and want to see the mobile version, it is not perfectly fitted.

Site: https://www.trennd.ro/

Umut
tagDiv Member

My woo commerce on PC is fine thank you.
But its not seen on mobile.
Pages does not open in mobile

I always face this problem. Pages not seen in mobile.

https://www.gurmecenter.com/odeme/

This page open in PS but not on mobile

  • This reply was modified 4 years by Umut.
  • This reply was modified 4 years by Umut.
Umut
tagDiv Member

My woo commerce is set in PC but pages not seen on mobil.
I real do not understand. Pages always create the same problem. It does not open in mobile. What I must do ?

machimanmarker
tagDiv Member

Hi, I am having practicaly the same, the mobile menu does not work in posts, also the GA code is not working in posts since last Theme update.
Example of not working page – https://www.necesidadesfinancieras.es/pedir-un-prestamo-personal-que-deberias-tener-en-cuenta/

I need to fix this ASAP please

beyond90
tagDiv Member

I’m having a similar problem and I note that the issue above hasn’t been resolved (by looking at their site on mobile).

For our site (beyond90.com.au) the issue only seems to happen on some safari/iOS combinations. Seems fine on iphone12|Chrome|iOS15, but iphonex|iOS14.4|Safari doesn’t work

ernestorocco
Participant
Sneak Peek - topic
#0

Hi, is it possible to hide the content of a post and make it appear by pressing a button? For example: by opening the post from the mobile, only the first lines will appear, to view it all you will need to press the button

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have this option to set the color for the browser address bar, but you can try to use a plugin for this also, please check these articles => https://www.wpbeginner.com/wp-tutorials/how-to-change-the-color-of-address-bar-in-mobile-browser-to-match-your-wordpress-site/
=> https://generatewp.com/easy-custom-mobile-chrome-address-bar-colors-wordpress/

Thank you!

Christiaan
Participant
header - topic
#0

somedody know how put color in this header for mobile? https://imgur.com/a/uZCUdGv

d5an
tagDiv Member

I have similar issue. When I open page on a mobile device its not actually mobile page which is loading but the default page. I have checked like everything the default page has its own Mobile page listed and should be fine. Any idea if there is any other setting which I might be missing?

Bettina
tagDiv Staff

Hello!

If it is happen only sometimes, then maybe there is a cache problem, delete your cache(also from your browser) and see the results.

For more information about mobile pages please check this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Also, check if there is not a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, clear all cache and try again.

Thank you!

srampia
Participant
#0

1. I have created a home mobile page with Tagdiv composer. But same desktop home page is displayed on mobile. (Sometimes)

2. Also, sometimes on Desktop the actual home page is distorted.

3. Although the posts are published, they are not often reflected on portal for the readers.

Atithya
Participant
#0

Hi, the download links present within the article cannot be downloaded while page is on AMP. once user visit mobile version of the website, they face no issue. When I checked, the download link also includes amp in the URL. Is there any way these links can be corrected?

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