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andrewwhiteside
Participant
#0

I have a post template that I downloaded from the Cloud Library over a year ago and edited it to my liking. Now, I can no longer find where the template is on my WP dashboard.

Has the cloud library of edited templates changed? I am unable to see any of the templates I have downloaded.

I would send a screenshot, but in this page I am typing on, there is not option to do that

mita
tagDiv Member

Hi,

I sent the pass through a secure link

I just checked and your login credentials are working

User: bogdan@tagdiv.com
Pass: https://sendpass.app/c/3UZE3L

1. The font is set up in mobile theme template but for some reason it’s not processed. Please acess to that link with a smartphone and see by your self. Compare it with the desktop version. You can also log in and open the composer to check

6. I attached an image that clearly shows a duplicate post despite Unique article is enable.
First Article (featured article) https://snipboard.io/t1r7Ym.jpg
Block below the first article
https://snipboard.io/H98cjE.jpg
Unique articles ENABLED
https://snipboard.io/zk2mOb.jpg

That examples proves there’s something wrong. When “Unique article” is enable on that page (homepage) some unique articles dissapear and duplicate posts are kept. Please, explain how can that happen? The rule applied by “unique article” should give the opposite result.
We were forced to disbale it until we find what’s wrong

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, you need to create some global colors if there are no colors created already. Then, you should choose a global color inside your all pages. The changes of colors facilities your time with the global colors feature. You can import a new cloud demo which have those global colors and templates already created, so you should only change the color from the Website Manager as you like. For example: MILITARY NEWS PRO.

Thank you!

igors18
Participant
#0

Hello, I have problem to download predesigned template for single product page in tagdiv composer. Could You please help me?

Igor

ruavirtual
Participant
Color - topic
#0

HEllo,
there is any way to change (replace) a color at all template once?
Now i am editting all pages with tagdiv composer, but it takes many time.

Thanks

radium
Participant
#0

Hi, tagDiv, I wish to insert a widgetised sidebar on a page, if you can help me. It is a predifined page in the underfooter, specifically this: https://www.ecsr.ro/despre-noi/. The page was not created, but imported along with one of the Newspaper templates. Thank you.

mita
Participant
#0

Hi,

We recently went live with newspaper theme and I have questions regarding some issues and errors

1- There’s an error with font “Almendra display” Please debug and provide information “JA – Category Opiniao” ‹ Jornal do Algarve — WordPress

2- Video Popup and autoplay is enabled at tagdivcomposer but it’s not working. Why?

3- We noticed that mobile pages are extremely slow. Could you take a look and give us some feedback? How can we improve loading time on that page? To improve performance what’s the recommended option for “Content Preloading”?

4- Is it possible to change and customize video play button? We’d like to Turn it square and determine position over image (Bottom left or right, Top lef right?

5- How can we set a block to display exclusive articles but not only the exclusive ones? In our news site, any category can have exclusive posts and for that reason, I need to determine if an article will display exclusive label when that post is being published and edited. At post level and not at block level. We don’t want to group exclusive content into a spcific block but rather serve the, cronologicaly, through different blocks. How can we achive that?

5- We need to avoid the repetition of Featured articles on other blocks (homepage). How can we achieve that?
We’ve set the first block on our homepage to display only featured articles but there’s a problem. Those articles are always classifed as featured plus another category, for obvious reasons. We can’t find, in tagdiv composer, an option to avoid the repetition of an article at different blocks and that is a problem. If I use filtering options to exclude feature category from other blocks (avoiding the repetition on that article) they won’t be shown anywhere in the homepage. Using offset posts to avoid the repetition of feature article won’t work either because featured article It’s not the last post published. The only viable solution is to have, like other themes do, an option to avoid the repetition os posts from the different blocks that compose the homepage.

6- In “Post Loop” block there’s no option to exclude posts by categories. How can we achieve that? Example: Exclude category: -3, -47107, -24,

Warm Regards,

Marta Reis

tlonero
Participant
#0

Hi this is our site right now in italy https://www.studio93.it/ we are a radio station and we publish about 20- 30 articles a day. We are updating the php , mysql and our template and we purchase the your template. Since we can’t update our space until we set your template to fit our needs we have at another webspace that has the latest php and mysql here
https://www.ridetofinish.com/studio/ , what I would like to know is the front page of your template , where can I set the what categories go where on the front page? For example our current site we have areas for every category, front page, important, sport , politics, according to when we put in the article if it is important and sports, if appears on the scroller on the front page and in the category sports. Your template I need to the same thing. The different blocks on the home page how can a set what category goes in those blocks? Right now I let the articles in the template package, after I figure it our I will upload 50 articles from our site at studio93.it , when it is set I will put the template at studio93.it, thanks problem set blocks on home page for category news and limit of articles on each block

thanks tony

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not place content with pictures there, sorry.
Maybe you can find a plugin which can create a block like you need and add it as a shortcode in your templates. A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
Now, it’s possible to be a plugin conflict there if that plugin wasn’t tested with our theme, but you can make a test on a test page.

Thank you!

Calin
tagDiv Staff

Hi Ibalex,
The tagDiv Composer was not made to be used on posts, this can be used on pages and cloud templates only!
If you are using cloud templates for your website, then the tagDiv Composer options should be in the WordPress top bar (just made sure that you have an admin role).
About the editors and possibility to edit. In the latest updates it looks that our developers set the permissions incorrectly and assigned the author’s attributions to the editor and vice versa, so the editors will be able to create only pages not cloud templates.

Since you are editing a cloud template, the changes to it will be reflected in all posts / categories / … of which it is a part of that cloud template and is set to be used.

Thank you!

Anamaria
tagDiv Staff

Hello,

As I said above, there is an issue with editing rights. Now for the editor role, editing with tagDiv composer will only be available on the page, not on cloud templates. So in order to have access to all the options, you need to have the role of administrator.

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no backend -> https://www.screencast.com/t/LDdokrHPl
Also, if you don’t have the button to edit with tagDiv Composer, please check this article https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

#0

Hi I want to use subscription’s profile page where users can manage their data as default profile page for the basic users (subscriber rol they have). How can I change the template and modify it according to my needs? Also I started to use WP forms 7 as user registration and login system so I need to change default pop up’s form with my WP forms 7. How can I do that?

ashishag
Participant
#0

Hi,

Please check – https://www.jantakareporter.com/?s=

Post images are overlapping and not resizing correctly. I was facing this issue with some of the modules on homepage as well while creating post blocks.

Website is on OLS server, with Tagdiv Standard Pack and Composer activated. I can’t activate Cloud templates because it makes my website slower.

Deactivating Standard Pack solves this issue but messes up with website layout

Ibalex
tagDiv Member

In fact, I should mention that the tagDiv Composer is not always available I am not sure why. I read somewhere that tagDiv works with cloud templates. Not sure of the implication of this for my post that I created by myself. I cannot edit them using tagDiv because that editor is almost always not available even as Editor and Admin of the site. The tagDiv appears only available when editing the home page. It disappears when I navigate away from the homepage. See screenshot No tagDiv Feature of a single post template without tagDiv editing feature

  • This reply was modified 4 years by Ibalex.
  • This reply was modified 4 years by Ibalex.
Anne
Participant
#0

Hi. So Im upgrading my theme from a four year old versjon to the current, and that causes a lot of big changes so its done on a separate site.

One of my problems is that the sidebar is acting “strange”. I have downloaded “Single poste template 14”. But when I see the posts the sidebar only has some code (pasted below), and no content. (I have also set up a ekstra sidebarwidget and told the page to use that, to no avail, and If I go to appearance-customize-widget and then to a single post i get this “Your theme has 3 widget areas, but this particular page doesn’t display them.”)

I suspect the issue is due to some old code done when the site was set up (not by me, I cant code) four years ago. But how do I fix this?

The code that is shown in sidebar:
[td_block_1 custom_title="Must Read" limit="4" f_header_font_transform="uppercase" ajax_pagination="next_prev" block_template_id="td_block_template_2" m4f_title_font_family="394" m4f_title_font_weight="700" m6f_title_font_family="394" m6f_title_font_weight="700" sort="" offset="4" m4f_title_font_size="eyJhbGwiOiIyMCIsImxhbmRzY2FwZSI6IjE4IiwicG9ydHJhaXQiOiIxNiJ9" m4f_title_font_line_height="1.3"]

Bettina
tagDiv Staff

Hello!

Yes. We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Calin
tagDiv Staff

Hi,
Yes, this can be done if you are using two footers, one that will be set as global in the theme panel and will be without links and a footer cloud that will be assigned individual with tagDiv Composer on homepage -> https://i.imgur.com/6WyF5hn.png -> https://i.imgur.com/OGEJiIp.jpg
Thank you!

Bettina
tagDiv Staff

Hello!

If you use only one category template for your categories, then you can convert that template into a mobile page and this will be applied on all your categories: https://www.screencast.com/t/mEezTBBn

We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Hope that helps you!

Thank you!

yourin
Participant
#0

Hii, i updated my site to the latest version ander after the update i get this error if i want to read my news pages. I get the following errow:

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: single_template_4 is not set.
/mnt/web118/a0/93/510122093/htdocs/Gulp-en-Geul-Journaal/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

Calin
tagDiv Staff

Hi CarolienBovyn,

When this message appear “Errors at columns elements: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

If is only for one page or a cloud template (it can be on header or footer, you can change them for tests and see if the problem persist), this it is from some settings/shortcodes set on it and and it can be fixed using the page revision.
I hope this will help you!

Calin
tagDiv Staff

Hi,

When this message appear “Errors at columns elements: 5(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page, this it is from some settings/shortcodes set on it and and it can be fixed using the page revision.
For this situation we made a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide and you do not get any good results, you can contact use via email and we can investigate the problem on your website.
Let me know the results!

Bettina
tagDiv Staff

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Hope that helps you!

Thank you!

tagdiv@schneidermedia.eu
tagDiv Member

Another problem:
In the Woocommerce store on the product page the button “Add to cart” does not work.
Error message: Your transfer has failed. Please contact the developer of this form processor to improve this message.
On the overview page of all products the button works.

When I “leave the mobile version”, the button works. But the page is displayed with a border on the right and on the top. Also, the following error comes:
Fatal error: Uncaught Error: Call to a member function get_id() on null in /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-content/plugins/jetpack/modules/woocommerce-analytics/classes/class-jetpack-woocommerce-analytics-universal.php:264 Stack trace: #0 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-includes/class-wp-hook.php(307): Jetpack_WooCommerce_Analytics_Universal->capture_product_view('') #1 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #2 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #3 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-content/plugins/td-woo/templates/td_woo_view.php(42): do_action('woocommerce_aft...') #4 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-includes/template-loader.php(106): include('/var/www/vhosts...') #5 /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-blog- in /var/www/vhosts/h212666.server05.campusspeicher.de/myilands/wp-content/plugins/jetpack/modules/woocommerce-analytics/classes/class-jetpack-woocommerce-analytics-universal.php on line 264

zazenwebdesign
tagDiv Member

Thanks for your help. Currently those 2 pages are not set up at an editable template. How can I do this. Currently it just has the Woo shortcode as you did it in the Kids Demo.

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