Search Results for 'requirements'

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Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Also you can check more about mobile theme on this topic -> https://forum.tagdiv.com/topic/in-mobile-view-link-to-page-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Basics: Using the tagDiv Composer Front-End Page Builder -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
Take the Tour to Explore the New Header Manager ->https://tagdiv.com/newspaper-theme-customize-the-header-manager/
How to Customize Your Articles with Single Post Templates -> https://tagdiv.com/customize-articles-with-single-post-templates/

If there is still a problem please provide some more details with what you want to achieve and some screenshots with the problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you set the analytics code in Theme panel with this structure -> https://www.screencast.com/t/j9g5uorRys0

Usually the ads do not appear when the account is not yet approved and Google is not yet serving the ads.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Is possible to get these errors if you make update to theme without delete the old version and just overwrite with the new one.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that you have the last version of theme (v9.7.2) also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Thank you!

cpope
Participant
#0

I check my Hosting resources to match the resource requirements. Check Okay. Is there workaround to bypass theme Panel. I never had this problem before until after the last update to newspaper 9.

Calin
tagDiv Staff

Hi,

I’m glad that you’ve manage the problem!

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that the theme was install like in our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you update the theme like in our guide -> How to Update the Newspaper Theme for WordPress

If there still a problem, please let me know!

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

If the problem is not solved, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Catalin
tagDiv Staff

Hi,

Please ensure that you have correctly installed the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, make sure if you have respected a lot the thing from our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Major of this problem happens due to a bad configuration of your parameters, like PHP memory.

Hope this helps and let us know how it goes!

Thank you!

Catalin
tagDiv Staff

Hi,

Please ensure that your system status was correctly updated according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ In major cases, this error appears when your PHP memory has exhausted and that’s why you cannot save anything.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that all of the theme’s requirements are accomplished: https://tagdiv.com/newspaper-theme-requirements/. Also take a look at this tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please increase all theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/
increase -> https://www.screencast.com/t/6rWghpwiTO

Thank you!

Matt Pramschufer
tagDiv Member

In case anyone stumbles onto this… There is no way to customize without risking changes being overwritten when TD pushes updates.

Catalin L. May 8, 2019 at 7:54 am
Hi,

Most of the theme files were moved into the tagDiv Composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements, as we wrote an article on that subject. In the future, if you need to make some changes over those core files, you need to check the files from here -> https://www.screencast.com/t/Pu345nqP If you need more assistance in this case, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/

Thank you!

Reply
AvatarMatt Pramschufer May 9, 2019 at 3:39 pm
So does this mean that you have to edit the core plugin files directly!? I have made changes to the footer and various part of site through child theme template customizations, how are these suppose to be added now without editing the core plugin files?

Example. I have a child theme and have

childtheme/parts/footer/td_footer_template_14.php

I have added an above footer widget area to this file, and now this is gone. How would I re-add this functionality?

Reply
Catalin L.Catalin L. May 10, 2019 at 7:36 am
Hi,

Most of the theme files were moved into the tagDiv composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins. From now on, if you want to make some changes over the footer theme templates, you need to edit the code from here -> https://www.screencast.com/t/RqUdpKc8 Also, if you need more assistance in this case, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/

Sorry for the inconvenience and thank you for understanding!

Reply
AvatarMatt Pramschufer May 13, 2019 at 4:59 pm
That does not help at all. What happens when you update the TD Composer plugin? All of the updates that were done to those would be replaced.

This is NOT going to work for continuous development using the Newspaper theme.

There are ways to incorporate locate_template() within a plugin so that you can still maintain the functionality of overriding core templates.

This is not an inconvenience this is a DEAL BREAKER for utilizing this theme going forward with new clients, the flexibility and customization of this theme just went from 90% down to 0%.

Catalin L.Catalin L. May 14, 2019 at 7:53 am
Hi,

The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: when you’ll be updating to the Newspaper 9.7.2 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirementshttps://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update. We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page though, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Regarding your customizations, if you have made and have affected some of the theme core files when you will make the theme update, all of these files will be overwritten. You need to make a full backup and then, all these customizations should have to be implemented again to the core files.

Thank you!

AvatarMatt Pramschufer May 14, 2019 at 9:19 pm
Catalin,
Your response has nothing to do with the issue I proposed. I did not say anything about WP Bakery.

The theme has no hooks at all to implement customizations on a plugin level, and now the functionality of customizing page/post templates has been removed without introducing a new method to make those customizations.

Your answer of just “hack the core files” is absurd. You can not really believe that your customers are going to think this “cowboy coding” way is going to fly in 2019?

Is there someone on your development team or someone higher up that you could connect me to?

I have built out over 20 media publications using the Newspaper theme, all of which have customizations. If I make changes to the TD Composer plugin and you push out an update, it is only a matter of time before all of those customizations are lost.

Catalin L.Catalin L. May 15, 2019 at 8:12 am
Hi,

Sorry for the inconvenience! In your case, if this update will affect your websites, the best solution is to keep the old theme version (9.1) for them. This can be downloaded from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/ Please notice that we try doing our best and where we find a way for this case, we will make an update with this, sorry! At the moment, there is no such thing, sorry!

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Vlad S
tagDiv Staff

Hello !

Please check that all of your theme requirements are accomplished. For more info about theme requirements please check this link: https://tagdiv.com/newspaper-theme-requirements/

Also please provide a link to your website so we can take a look:

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Try to increase the WP_MEMORY_LIMIT to 128mb or 256mb if is possible.

Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately the sticky sidebar will not work if you are using the Infinite Loading, sorry!

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

simchris
tagDiv Member

Did you test your AMP pages work; and also test them with the AMP tools online for compliance?

AMP won’t support certain sites due to various failures or guidelines/requirements outlined on the AMP support site.

Tested on: May 14, 2019 at 3:13 PM
Page cannot be reached
This could be because the page is unavailable or blocked by robots.txt

https://search.google.com/test/amp

https://support.google.com/webmasters/answer/6340290

mikspalla
tagDiv Member

Hi Calin, thanks for the answer. Two days ago I already had the problem with an old version of the theme, so I installed the latest version (v9.7.2). Until a few days ago everything worked perfectly …
I will try to see better server and hosting requirements.
I hope everything goes well: I have been losing credibility and advertising revenue for two days. -.-
I will keep you informed.

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