Search Results for 'requirements'

hello,
This issue usually happens because of file permissions:
https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Also there could be a memory limit that must be adjusted: https://forum.tagdiv.com/requirements-for-newspaper/
Also a firewall on your install or on your host could block access to our server.

Thank you!

hello.

A 500 error is usually fixed by increase your memory allocation:
https://forum.tagdiv.com/requirements-for-newspaper/
Also please check your htaccess file and remove any rules you might have in there as they can also provide such errors.
Plugins can also interfere so please also test by disabling all plugins, clearing cache and cdn files.

Let us know how it goes.
Thank you!

Hello Viju,

Check the system status requirements to be according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello rahulroushan,

Unfortunately, this such an error happens due to your server or hosting provider and not from our theme. However, ensure that you are using the latest version of the theme install via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. -> https://forum.tagdiv.com/install-via-ftp/ -> https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Hi,

Do you have tried to update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

First of all, I will recommend you to make a full backup to your database to avoid losing all of your data. After this, make a new install to another sub-domain for testing, for example, install only the plugins that come bundled with the theme core files, purge all CDN files if you are using any CDN system, clear all the caches and check the results. Check the theme’s requirements to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ All the data will be loaded to your database and you should not lose anything but to be safe, make a full backup before.

Thanks for the message!

Hi,

Sorry but we cannot make any recommendation in this regard as the theme does not have any specific agent requirement. The only requirements are listed here: https://forum.tagdiv.com/requirements-for-newspaper/ We can only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Any hosting side cache will have to be removed and only wp super cache used for the proper functionality of the theme

Thank you!

Hi,

Please check the theme server requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
This issue could be related to a small value for upload_max_filesize and post_max_size so please try to increase them (also the other directives) in your php.ini file.
You can read more about this error here – https://docs.presscustomizr.com/article/333-how-to-fix-the-link-you-followed-has-expired-in-wordpress

Thanks!

Hello aydinmehmet,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello,

First of all please use this guide to make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure you update WordPress and the theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
This could be a file permission issue as well https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/. We have also encountered issues regarding this issue with certain host specific settings I think it was a host called Pantheon.

Thank you!

Hi,

That issue still keeps happening for some users, we have taken steps to try and identify the circumstances in which it happens. In some cases it was caused by plugins, try to deactivate them all except theme plugins, then check again.

Also maybe go over the them requirements guide again
– https://forum.tagdiv.com/requirements-for-newspaper/

We could take a look as well, maybe we can identify what is happening. Send us an email at contact@tagdiv.com and provide admin login and also cPanel if possible. Include a link to this topic in the email.

Thanks

Hi,

The latest version is 9.0.1, you can update to that, there should be no problem. Please check the changelog to see what has changed in the theme since the version you are using
– https://themeforest.net/item/newspaper/5489609 (bottom of the page)

This is an update guide you can follow, also some advice like making a full backup before attempting to update
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Also check the updated theme requirements guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

We don’t have services for updating the theme unfortunately. But it is not difficult to do, you can do it yourself by following the guide. Simply make a full backup before, just to be safe. The most recommended and reliable method is by FTP.

Thanks

Hello dahlnewpage,

Provide your website and show me exactly you want to change. Should work to change the font from Theme panel but it seems that your theme saving does not work. Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hi,

Now that is unusual, so you enter the widgets there and they appear. Then they disappear after a while? Never saw that before.

I believe they are gone now – https://www.screencast.com/t/JIHl6GlJHBQ
Sidebars are also empty.

Have you tried with other widgets for example, to see if the same happens. What if you temporarily deactivate all plugins except theme plugins and use the same widgets, does the same happen eventually?
Widgets may be moved to the inactive area after a theme update, but not periodically like that.
Also check if there is enough WP memory
– https://forum.tagdiv.com/requirements-for-newspaper/

Hello Trey,

We recommend only the FTP for updating your theme and also, most important is to have the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello rsingh,

Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello aresglez,

Please check more deeply this documentation from here -> https://forum.tagdiv.com/footer-templates/ Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ purge CDN files and check the results. Also, please notice that you can try using the Footer Page functionality from here -> https://www.screencast.com/t/wnDKaeyGqQj

Thanks for your understanding!

Hello aloysiuspattath,

Please notice that the speed of your website depends on how well your site is optimized.
-> https://developers.google.com/speed/pagespeed/insights/?hl=ro&url=https%3A%2F%2Finsanertech.com%2F&tab=mobile

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello libraeditrice,

Please ensure that you are using the latest version of the theme installed via FTP way, increase all the system status parameters to be according to our requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks.

Hello chitchatpost,

Please contact your hosting provider, tell this problem because it seems that admin_ajax is blocked and that’s why you cannot save anything. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello maximelb,

Did you have increased your system status parameters value to be the same with our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

We could try and help you, we will need more details about what happened. The theme has these requirements that should be checked
– https://forum.tagdiv.com/requirements-for-newspaper/

Also you could follow some guides when changing themes, some recommended practices
– https://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
– https://www.wpexplorer.com/change-wordpress-theme/

Best to try locally when switching themes, test things. Then go live.

However if you are decided to request a refund, you can do so here
– https://themeforest.net/refund_requests/new

Thanks

Hi,

In some previous cases this was caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Or it could be a security setting or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/options/

Let us know if none of these suggestions work and the problem is still present.

Thanks