Search Results for 'requirements'

Hi,

That will be possible, as long as the theme is used for a single end product (website) there will be no problem according to Envato license terms
– https://themeforest.net/licenses/standard
You can use the same key to activate the theme in the new location.

For the hosting it would be up to you, these would be the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

You could check some guides and choose what is best for you
– http://www.wpbeginner.com/wordpress-hosting/
– https://www.wp101.com/best-wordpress-hosting/
– https://colorlib.com/wp/how-to-choose-wordpress-hosting/

Thanks

Hello,

Please use this guide to make the proper memory allocation required by the theme: https://forum.tagdiv.com/search/requirements/
let us know if you still face issues afterwards

Thank you!

Hello Ant0inette,

Here is talking about a problem with your system status parameters which most likely are not right increased. Please read our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and try to increase them according to this guide.

Thanks for your understanding!

Hi,

What do you mean exactly by went down? Were there errors provided? Please also review the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
In some cases HTTP 500 errors were solved by increasing the WP-memory to 256M, that would be the recommended value. Check all the requirements and make modifications, let us know the results.

Hello kytmagic,

Sorry but please notice that problem does not come from our theme. Please check out with your hosting provider and ensure that our requirements list from here -> https://forum.tagdiv.com/requirements-for-newspaper/ http://www.wpbeginner.com/glossary/cpanel/

Thanks for your understanding!

Hi,

So most likely you get the infinite loading animation, the first thing to check would be the theme requirements, in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

After making modifications check if the issue is solved. If it persists check with the browser inspector while trying to access the theme panel sections. Check in the console tab to see if there are any errors. In some cases the server firewall or some security settings were causing problems with the theme panel
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Let us know if there still is a problem.
Thanks

Hi,

So you are having problems with images, you could check these topics, they mention some suggesitons
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Be sure to check the max-upload size as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

I made quite a few tests in then meantime, for me there is no problem in editing all the versions of the page by language, with the tagDiv composer. For example I set a page as homepage, then added a translation to it
– https://www.screencast.com/t/JeJcpefR
– https://www.screencast.com/t/Ahnr2mt9W
– https://www.screencast.com/t/zkhO1CFNULn4
I tested with theme requirements and WPML requirements met
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://wpml.org/home/minimum-requirements/
Also I had no other plugins active except theme plugins. You could double check all the requirements, deactivate all plugins except theme plugins and WPML plugins.

If there is no positive result we could take a look at the problem. Send us admin login by email at contact@tagdiv.com also include a link to this topic in the email.

The other issue, with the cloud library, this is investigated by us and it will be fixed. Seems to happen for some users, the plugin will be updated along with the theme as soon as possible.

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
The WP memory could be set higher if possible. After trying this check if the issue remains. Let us know if there still is a problem.

Hello sofialcada,

Please try to re-install again the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check the requirements guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

The first thing to check would be the theme requirements, in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Please let us know the results after trying these suggestions.

Thanks

Hello,

Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
You can increase the wp memory limit to 256 MB and see if you still get the error.
If the issue persists, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also provide cpanel access in case we need to check host settings.

Thank you!

Hi,

There is no description for the tag templates, it may be added in a future update however. The new Cloud library plugin is in beta phase, it is also optional. If currently it does not meet your requirements, you could not use it for the time being. Sorry for the inconvenience.

Thanks

Hello TiffanyFG,

Please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

You could first take a look at the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many problems.

Also try entering the code in the theme panel custom CSS section, check if that works. Or you could do that in the tagDiv composer. Set a negative margin top for the row containing the grid
– https://www.screencast.com/t/APfISctkH

Thanks

Hi,

Now that is unusual. So by splitting the row in a chosen layout, instead of producing columns it creates multiple rows.

As a first step you could deactivate all your plugins, leave only theme plugins active. Check if this solves the problem. Also review the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know the results.

Thanks

Hello,

Please test the query without plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Also please use this guide to make the proper host requirements: https://forum.tagdiv.com/search/requirements/
Then run your query test again.

Thank you!

Hi,

Open the browser inspector console window, check while saving the setting if there are any notices or errors present there
– https://www.screencast.com/t/X88GkCvR4
Theme panel issues such as the one you are having are caused in some cases by the server denying access to the admin-ajax file, providing a 403 on the file.

Or they could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

Let us know what you find.
Thanks

Hello TiffanyFG,

Check your system status parameters and make sure that all of the requirements from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ -> are accomplished by your dedicated server.

Thanks.

Hi,

Please try the suggestions mentioned in this topic
– https://forum.tagdiv.com/topic/td-composer-stuck-on-loading/
The most common cause for that to happen would be insufficient resources, review the theme requirements. WP memory can be set higher than recommended if possible.

Let us know what you find, if you solved the problem let us know what worked.
Thanks

Hello,

Sometimes due to the server settings, errors like can happen.
In most cases it is the ‘upload max.file size’ that needs to be increased from your host.
Please use this guide to make the proper memory allocation required by the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

No, the wp memory is handled by your WordPress install. You cannot have shared wp installs. Please access your files via ftp or cpanel and edit wp-config.php
The rest of the requirements can be implemented through htaccess if your host allows it.

Thank you!

Hello,
Please make sure you have the requirements set for the live site: https://forum.tagdiv.com/requirements-for-newspaper/
The system status screen will hint you in to any parameters that need adjusting: https://www.screencast.com/t/zpJUlR3otgB
If the issue is still not resolved afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!