- TutorialsDefault Block Settings Guide
Hello @shibam!
Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello @FKnews!
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2
Thank you!
Hello @betina!
Make sure you have the latest update of the theme(11.4.2) and plugins too.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Also, please let me know if you use WordPress.org or WordPress.com -> https://wordpress.com/support/com-vs-org/
Hope it will help you!
Thank you!
Hi frodojrr,
This can be caused by more factors.
It can be from the host. It can be from the extra plugins. It can be from external resources.
What I recommend is to make a full backup for your website and after that make some tests using only the necessary plugins.
Make sure that the theme requirements are set https://forum.tagdiv.com/requirements-for-newspaper/ after that try the settings from ours guide https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this will provide some improvements.
Let us know the results!
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.9.2 with the last theme version Newspaper 11.4.2 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Hello Ben!
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Hello @KasperMeisterhaft!
It shouldn’t cause any trouble. I recommend you to try this method for the theme installation: https://forum.tagdiv.com/install-via-ftp/
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Thank you!
Hi,
I’m glad the problem was resolved.
Those are the requirements -> https://forum.tagdiv.com/requirements-for-newspaper/
Have a lovely day!
Hello,
Please delete flex block 4 and add it again and see if the Warnings are still displayed. Also, please check the fields, and see if had an invalid value, please remove it https://i.imgur.com/gTplnJN.jpg
Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you can ask your host to help you to set the wp memory.
Thank you!
Hello @mdfutbol!
Please check the console in the TagDiv Composer, and make sure you do not have a 403 error.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
Let me know the results!
Thank you!
Hello @honlim!
Make sure you have the latest update of the theme(11.4.1) and plugins too.
Check your PHP version as well. Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Hope that helps you!
Thank you!
Hi Rustam,
There can be more situation when the tagDiv Composer is not working.
First make sure that all theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
It can be because a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist. Also it can be from some custom settings from the host.
If the problem persist, please provide some screenshots, those will help to identify the problem.
I hope this will help you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
Please let me know what version theme do you have.
Please let me know from where you tried to access cloud templates, from the frontend or backend (all templates).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
Please let me know where you tried to access cloud templates, from the frontend or backend (all templates).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hi. I wasn’t able to solve the problem although i have read more topics and followed your instructions.
I have attached a few links with screenshots from my website, maybe it will help to find out what the issues are
https://ibb.co/JBgqQky – in this image tagDiv Mobile Theme is activated and the screenshot is from page About Us (page content is in romanian)
https://ibb.co/4Tr9j1B – in this image the plugin tagDiv Mobile Theme is deactivated and the screenshot is from page About Us (page content is displaying good, but the header doesn’t show burger menu as it displays on home page)
https://ibb.co/qncDZ7q – screenshot from home page where the burger menu displays and works fine
https://ibb.co/4THtGsv – this is how footer should look like on mobile (here the plugin tagDiv Mobile is deactivated)
https://ibb.co/MgvvL56 – mobile footer after i activate the plugin tagDiv Mobile
https://ibb.co/qjc9LgG – theme requirements
I also have deactivated all plugins except the ones from theme and it didn’t help. I have no cache plugin on my website.
Hello @rabinmahmud!
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see the results. Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Hope that helps you!
Thank you!
Hi,
1. The color for the mod_substitue is still yellow because the theme do not check the code from the .htaccess, but if you set the code there, then that configurations is ok.
2. Yes, the WP_MEMORY_LIMIT was set correctly (the theme can check the php settings). But, please notice that is more for the backend. If you have a large traffic, you need to use for your website a dedicate server
-> https://i.imgur.com/zi1RqDi.png -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello @honlim!
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Of course you can continue using our theme, but we recommend some settings in order to have the theme well configured.
Thank you!
I think that this can be done only if you not cache the posts, but then those will load slower.
Also another solution will be to also use CDN -> https://forum.tagdiv.com/cloudflare-cdn/ also the server need to provide you the resources to can handle the traffic from your website -> https://i.imgur.com/mDORDjc.png https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Please check if you have a file which denied this action. See .htaccess deny from all here: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Delete it from any .htaccess file and it should work again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!