Search Results for 'system status'

Hello all,

First of all, make sure that you are using the latest version of the theme and then, if everything was right installed, check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. This could mean the demo has not installed properly. Try to uninstall the demo and install it again. Once installed the demo layout should look as the live demo, only the demo content will be different (posts, images used etc).

Thanks

Hi,

Could be related to insufficient resources. Check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the values for the parameters mentioned in the guide. Then check if the issue is solved.

Thanks

Hi,

That would a WordPress issue, there are some steps that you can take to identify why this is happening or fix the problem
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/
First check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Investigate plugins, deactivate them all except theme plugins. Clear all caching as well. Check if the issue is still happening after trying these suggestions.

Thanks

Hi,

That would suggest the composer is not working properly. First please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources according to the guide, if necessary. Check to see if the composer works as it should after doing this.
Additionally deactivate all other plugins except theme plugins as a quick test, to eliminate a plugin conflict. Try the composer again. Let us know the results.

Thanks

Hi,

The theme will work properly given these requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these recommended values for the server and WordPress
– https://forum.tagdiv.com/system-status-parameters-guide/
Test with no plugins active except theme plugins, remove theme modifications, deactivate child theme if used. Additionally try a theme reinstall by FTP
– https://forum.tagdiv.com/install-via-ftp/
Note that the theme is tested with PHP versions up to 7.1 higher versions may cause issues.

Thanks

Hello betomenali,

1)Make sure that you are using the latest version of the theme installed via FTP way because this is the surest method, in this case, remove all of the untested plugins if you are using something like this, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
2)I have inspected your website and the menu items are working fine and it seems to be right aligned as you can see in our demo -> https://www.screencast.com/t/oaNgfvYWng2 It’s the same behavior.

Thanks for your understanding!

Hi,

@Fitore Gashi Most of the time this happens due to insufficient resources. Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in the guide if necessary, then check if the panel saves properly.
In some cases this has been caused by security plugins or server firewall configurations. Check in the browser console while saving a setting if errors appear
– https://www.screencast.com/t/5HuMURzVrNn

Thanks

Hi,

Now that is unusual, posts disappearing. Posts are saved in the database, this could be caused by instability in the database of some kind. You could check with your host, have them take a look at the logs, or check for errors, mention what is happening in detail.
The theme requirements are these, the theme will not cause actual posts to disappear from WordPress once published
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

@redstar1999 Please try first to deactivate all plugins except theme plugins, check if this has any effect. Check the theme system status as well as mentioned above.
If you already tried these suggestions and the issue is still present, please send us an email at contact@tagdiv.com and provide admin login information. Also include a link to this topic in the email.

Thanks

Hello Sirius Pro,

Make sure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case, clear all the caches, remove all of the untested plugins if you are using something like this, purge all CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps!

Thanks for your understanding!

Hello Eric,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge all CDN files and check the results.

Thanks for your understanding!

Hello SERGEY ARMISHEV,

I suggest you make a new clean install from scratch via FTP way to another sub-domain for testing only with required plugins which come bundled with the theme packet. Before this, check the theme’s requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ to be according to this useful guide. Check the system status parameters to be increased like this -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hi,

@admin_kh First check the theme system status as instructed
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed, according to the guide.
Check the PHP version, the theme is tested with versions up to 7.1 higher versions can create issues.
Additionally deactivate all plugins except theme plugins as a quick test, check if this has any effect.
Use the browser inspector console to spot errors while saving the panel settings
– https://www.screencast.com/t/VLAPJ6f8D
In some cases the server firewall or security configuration denied the theme request, causing the problem.

Thanks

Hi,

That message should not prevent you from making modifications to the pages. In some cases it appears when backend changes are made to the page. But you should be able to edit the page and make the changes you want.
Also check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters mentioned in the guide, if needed. Then test to see if the composer works properly. Let us know the results.

Thanks

Hello defocusmedia,

Ensure that you are using the latest theme version installed via FTP way, remove all of the untested plugins, clear all the caches and purge all CDN files if you are using something like this. Also, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

There is a button in the theme system status, that would be used in case you want to intentionally reset the theme activation (changing domains for example)
– https://www.screencast.com/t/btzc7l24
Other then that there would be no other similar button in the theme.

Thanks

Hi,

First please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameter values if needed.
After doing this check if the composer works properly. If there is still a problem (while having all other plugins deactivated) send us an email at contact@tagdiv.com and provide admin login information. We will investigate the issue. Also include a link to this topic in the email.

Thank you!

Hi,

@Michalb We can take a look if you send us an email at the address mentioned above. Include a link to this topic in the email.
Beforehand please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters if needed. Deactivate and remove the theme plugins, re-install them from the latest theme package. Deactivate all other plugins, leave only theme plugins active. Check if the error is still displayed.

Thanks

Hi,

You could begin locally on a sub-domain for example, install the theme activate it, then set and configure everything as needed. The theme activation can be reset in the theme system status.
These would be some general advice when changing themes
– http://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
Maybe some other users can share their experience in the matter.

Thanks

Hi,

If the multi-purpose plugin is active, then all the elements that is provides will be visible in the tagDiv composer
– https://www.screencast.com/t/ZrADyFR1S
From there they can be dragged and set on pages. If they are not displayed, then something is not working properly.
Please check the theme system status section
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the values of the parameters mentioned in the guide, if needed.
Additionally try as a quick test to deactivate all plugins except theme plugins, check if this has any effect on the issue. Let us know the results.

Thanks

Hello PAPPACLART,

Please check your system status parameters to be increased according to our useful guide from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, remove all of the untested plugins, clear all the caches and check the results. I have tested the theme with the latest version of WordPress and I did not saw any problems, sorry! You should provide some useful screenshots so I can see the error.

Thanks for the message!