Search Results for 'system status'

Hi,

Make sure you are using the latest version of the theme and plugins from the latest version as well.
There was an issue similar to what you are describing in a previous theme version, it is currently fixed.
If you recently updated the theme to the latest version, deactivate and remove all the theme plugins. Reinstall them again from the latest package you have downloaded (specially then multi-purpose plugin).
Also check the theme system status, ask your hosting provider to increase the value of the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Please let us know if there still is a problem.

Thanks

Hello yanhuaqianxiao,

Please make sure that you are using the latest version of the theme installed via FTP way -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method, in this case, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, try to make a new clean install to another sub-domain for testing and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hi,

That is unusual, the theme plugins are created specially for the theme. The theme is fully tested and works properly with them.
Check the theme system status, ask your hosting provider to increase the server and WordPress parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause issues with the theme and theme plugins.

Thanks

Hi,

I understood that it is not working, but it would be helpful to know what exactly is happening. If there are errors mention them.
Worth to check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the server and WordPress parameters mentioned in the guide. Insufficient resources can cause issues.

Thanks

Hello dreamtownrealty,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Most likely, the PHP memory has exhausted and that’s why you can not save anything.

Thanks for the message!

Hi,

Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the server and WordPress parameter values if needed. Insufficient resources cab cause such issues.

Thanks

Hi,

Please try this suggestion, deactivate all plugins except theme plugins. Try the composer on a new page and see if it works properly with no errors.
Also check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask the hosting provider tom increase the parameter values if needed.
From what I found online the error could be related to jetpack
– https://stackoverflow.com/questions/36900447/websocket-connection-failure-error-during-websocket-handshake-response-code-40

Thanks

Hi,

The form seems to display at the moment from what I can see
– https://www.screencast.com/t/1Uaok9geZ
I see no problem with it. You could check this tutorial about configuring the form further
– https://cool-tricks.net/contact-form-7-configuration/
Check the theme system status as well
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the value of those server and WordPress parameters.
The theme requirements are mentioned here
– https://forum.tagdiv.com/requirements-for-newspaper/
In these circumstances the theme and theme plugins should work properly.

Thanks

Hi,

@hatchet9 I have tested the Visual composer text elements. There is no problem entering text, saving then editing it. The plugin version included in the theme package (5.4.5 latest in fact) works properly with the theme so there should be no such problems.
There is no need to activate it, please ignore the activation messages
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please provide some more details about what exactly is happening.

@RitaLorraine Please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the values according to the guide.

Thanks

Hi,

That seems to point to a plugin called TGM which is related to managing other plugins in WordPress
– http://tgmpluginactivation.com/
Maybe you should update the plugin as it mentioned, it seems to say you are using a deprecated version. Also check to see if the wp-debug is set to false in WordPress
– https://forum.tagdiv.com/system-status-parameters-guide/
An active debug mode could be why you are seeing all these notices.

Thanks

Hi,

The theme requirements are mentioned here
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these server and WordPress parameters should be according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
The most recommended install method is by FTP
– https://forum.tagdiv.com/install-via-ftp/
Either than these there would be no other requirements. The theme and theme plugins should work properly. As described here the 505 error would be related to the server
– https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/

Thanks

Hi,

I have made some tests with the text block using Visual composer, but there is no issue for me, I have no problem saving, editing or viewing text
– https://www.screencast.com/t/w5lLBGClm3
I am using the Visual composer version provided in the latest theme package (which I believe is the latest version of the plugin) and latest theme version.
I would suggest to check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources could cause the issue. Additionally you could try deactivating all plugins, leave only theme plugins active. See if this has any effect on the problem. Let us know the results.

Thanks

Hello Niclamus,

Most likely, this problem happened due to your system status parameters which are not right increased. Please check this useful tutorial here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hi,

@3rdhub Usually saving issues are caused by insufficient resources, having the server an WordPress parameters set according to the guide is a requirement
– https://forum.tagdiv.com/system-status-parameters-guide/
In other similar cases the issue was caused by security plugins or server firewall configurations. Check with the browser inspector in the console while saving settings in the theme panel, see if there are any denied requests
– https://www.screencast.com/t/kWNf8Yvkgl
Please let us know the results.

Thanks

Hello Danu R,

Please check the system status parameters to be increased according to the following documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Bharat Deo Sharma,

I suggest you make a new clean install from scratch via FTP way to another sub-domain for testing, clear all the caches and check the results. Also, make sure that you are using the latest version of the theme if you want to achieve better theme’s results. Also, check the PHP version for your dedicated server to be according to the following documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
If the recommendation was to try on a new install of WordPress, maybe the hosting provider has such a service to offer. Or you could do it, some guides here
– https://codex.wordpress.org/Installing_WordPress
– http://www.wpbeginner.com/how-to-install-wordpress/

Thanks for your understanding!

Hi,

Basically the most important thing to mention in this case, would be the theme system status. Insufficient server and WordPress resources can cause such issues
– https://forum.tagdiv.com/system-status-parameters-guide/
The parameters should be as the guide recommends to try and ensure a good theme and theme plugins functionality.
If this is set correctly and no other plugins are installed, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look.
Also paste a link to this topic in the email.

Thanks

Hi,

If the edited page is blank that would signal a problem. It should not be empty, the elements that are present in the page should appear there
– https://www.screencast.com/t/3k3kVJPDpTm3
Elements when clicked, options for them will appear in the left composer sidebar.
Please try as a first step to deactivate all other plugins except theme plugins, check if this has any effect on the issue.
Also check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the server and WordPress parameters mentioned in the guide, if necessary.
Let us know the results.

Thanks

Hi,

Now that is unusual, so the save settings button is not displaying
– https://www.screencast.com/t/ZVU10Hc5cM1
I would suggest at first to try and deactivate all plugins except theme plugins, check if this has any effect. Also check the theme systems status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the resources as mentioned in then guide.
Ultimately you could try a theme re-install. By FTP would be the most recommended method
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.

Thanks

Hi,

The first thing to try would be plugins, you already tried that. The next would be the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the parameters according top the guide. Check if this has any effect. Try the composer on a new page and see if it works properly. If there is still a problem please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.

Thanks

Hi,

Lost or not saved settings and modifications could be caused by database issues, or maybe insufficient resources. Please ask your hosting provider to increase these server and WordPress parameters if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Mention the issue that happened as well. It is always recommended to make periodic backups, just to be safe
– https://codex.wordpress.org/WordPress_Backups
– http://www.wpbeginner.com/plugins/7-best-wordpress-backup-plugins-compared-pros-and-cons/

Thanks