Search Results for 'system status'

Hi,

Could be because of the PHP version used. If you use the latest theme version we recommend if possible to use PHP 7, 7.1 or 7.2. Please check what is used currently by the server, it can be seen in the theme system status for example – http://prntscr.com/ngkn7p

If you use an older theme version, maybe the server was updated to newer PHP versions by the hosting, this may not be supported by an older theme.

Thanks

Hi,

I suggest that you check the theme system status to begin with, insufficient resources can cause various issues – https://tagdiv.com/newspaper-theme-requirements/

If needed increase the wp-memory and other parameters mentioned there. Also check the PHP version, should be 7, 7.1 or 7.2. The hosting provider should be able to help with this.

Let us know if the problem remains.
Thanks

Hi,

If that livens was use only some tests, then all you need to do is to reset the key from that website test and activate it on the new website.
How to remove the licence key? simply reset the license key in the theme system status panel.
– https://www.screencast.com/t/rdjQDTbokwT
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Regarding on saving issue, please notice that the reason for that error might be your system status parameters. Please check the values of them to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory is exhausted and that’s why you cannot save anything.
Also, I have checked your website and I saw that you have two different logos on it. On that category page you have a logo and for those pages, post pages you have another logo. This case is happening because, for that category -> https://www.westislandblog.com/category/laval/, you are using a template where you set up this header from Cloud Template Library. If you do not want it, you need to remove that Category Template from here -> https://www.screencast.com/t/jRcoDgLYZooB and chose the Inherit from Global Settings if you want to have the same header for the whole of your website or you can edit that category template and change the logo from your header section to be the same.

Hope this helps!

Thank you!

Hi,

Please ensure that your theme update was correctly made via FTP way and all of the theme’s requirements has been respected according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Ensure that you have properly updated the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ PHP memory is very important in this case to be increased as properly. It’s possible that the parameter to be exhausted and that’s why this functionality does not work.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Ensure that your theme update was correctly made via FTP way -> https://forum.tagdiv.com/install-via-ftp/, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Sorry about that but notice that error can be caused by more factors. Try to check this guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi bpotter,

Please check your system status parameters to be increased according to our documentation from here -> Also, check your PHP memory to be hight increased. Probably, your memory has exhausted and that’s why this happened.

Thank you!

Hi,

We need your CPanel or FTP access so we can make some deeper investigations and also, so we can try to increase your system status parameters. Please send them to our email at contact@tagdiv.com. These details have also been requested by my colleague by email and we have not received them yet.

Thank you!

Hello,

These could be symptoms of low memory allocation. Please make sure you increase your WP memory and php version and memory as well.
Please follow this guide https://forum.tagdiv.com/requirements-for-newspaper/ and make sure everything in the system status is green.
Also you could make use of a the following guides:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Please also test without third party plugins as we have seen significant speed drops with certain plugins.

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Thank you for your understanding!

Hi,

You can use the licence only for one final/online product, for example if you want to change the domain/hosting you’ll need to remove the key from the first domain/hosting and after that you can use the licence for the theme on the new domain/hosting ; for more details please check our documentation -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
-> https://themeforest.net/licenses/standard
-> https://themeforest.net/licenses/terms/regular

How to remove the licence key? simply reset the license key in the theme system status panel
– https://www.screencast.com/t/rdjQDTbokwT

Thank you!

Hi,

I have inspected your website and I saw that your Load More button are working fine. Everything seems to return well results. Also, if the problem reappears, please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

Please check our documentation for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

Make sure if you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, you can check the following topic from here -> https://github.com/WordPress/gutenberg/issues/8935 where this issue was debated.

Thank you!

Hi,

Make sure if you are using the latest version of the theme installed via FTP way, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Hi,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files and check the results. If the problem is still there, please let us know.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ It is possible that when you activate the Storefront theme to be created some transients and when you roll back to Newspaper theme, appears some these errors. Try to clear all of these according to the following useful guides from here -> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/ -> https://isabelcastillo.com/delete-all-transients-wordpress.

Hope this helps!

Thank you!