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Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

If the issue is still a problem, please deactivate all non theme plugins and child theme ( if you are using child ).

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

I found a possible cause for this to happen
https://www.kerstner.at/2014/09/multiple-google-adsense-ad-blocks-on-same-page-are-causing-error-400-bad-response/

Here are some similar topic
Topic Tag: 400 Bad Request -> https://wordpress.org/support/topic-tag/400-bad-request/
400 Bad Request Error: What It Is and How to Fix It -> https://airbrake.io/blog/http-errors/400-bad-request

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Thank you for your understanding!

Calin
tagDiv Staff
Simion C.
tagDiv Staff

Hi,


@roobanyadav
Seems there is a problem there, please check the theme requirements guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
Check the theme system status parameters, increase the wp-memory to 256M if possible, also the other parameters as mentioned in the guide. Also activate the necessary PHP modules, if needed contact the hosting provider for assistance in doing this.


@marketersclub
Please try the same suggestions if your problem is similar. In most cases 500 errors are caused by low wp-memory.

Let us know.
Thanks

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Especially check the php version, wp memory and the code for .htaccess

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem please provide some more details and some screenshots with this problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Please make sure that you make the theme installation like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that you have a good connection to the internet.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Especially check the php version, wp memory and the code for .htaccess

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you make the theme installation like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
We recommend to make the update via FTP.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

if there is still a problem please provide me a link were I can inspect this!

Thank you!

agphd
Participant
#0

I recently attempted to install Newspaper on our site, and while the installation appeared to be successful, the theme management pages don’t work. So, the theme installed, but when the theme activates instead of going to the Welcome page, I get an HTTP 500 error. This is the case for all theme admin pages: td_theme_welcome; td_theme_plugins; td_theme_demos; td_theme_support; td_system_status; td_theme_panel. I never got the option to activate additional plugins, though the theme did install the tagDiv Composer and Social Counter plugins on its own. Running latest version of WordPress 5.1 and did a new install of the latest version of Newspaper.

We did have an older version of Newspaper previously installed, but not active. I removed the old version, as well as the associated plugins, and I’m not sure why I’m unable to get into the theme itself once it’s activated.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you activate the amp from mobile theme -> https://www.screencast.com/t/6m5bxthx8ec and you check the box from general Amp -> https://www.screencast.com/t/WEyXhNzY

For this error https://prnt.sc/mupdgl here is the fix.
You’ll need to go in wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php
and at the bottom of file set this code
$theme_options = get_option( 'td_011' );

https://prnt.sc/mv165e
https://www.screencast.com/t/NclX3sIf

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;
Especially check the php version, wp memory and the code for .htaccess

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Try to create a new page with tag div composer and after that try to edit it, see if this is still happen.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/

Thank you!

Calin
tagDiv Staff

Hi,

To be sure that the theme is updated without problems it is recommended to deactivate all non theme plugins and child theme ( if you are using child theme ) and after update you can turn theme on.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem please provide some screenshots and some more details, also a link were I can inspect those module image would be very helpful.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

Check the php version, wp memory and the code for .htaccess

If there is still a problem, please deactivate all non theme plugins, clear all cache and try again!

Thank you!

Calin
tagDiv Staff

Hi,

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

Will be best if you’ll crate the pages with tagDiv Composer

From Visual Composer to tagDiv Composer -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Yes our theme is compatible with WPML, please check our documentation for Using the theme translations together with WPML-> https://tagdiv.com/wpml-newspaper-theme-compatibility/
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi @zimlicious,

1. Please check our documentation for fonts https://forum.tagdiv.com/font-customization/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

2. Please provide some more information about the slider you want to achieve, also some screenshots with this slider will be very helpful.

Thank you!

Calin
tagDiv Staff

Hi,

We made some tests using different users to edit the same page at the same time and it work for as, but the change will be display from the last user that save the page.

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

If there is still a problem please provide some more details about this problem, also some steeps to try to recreate that issue will be very helpful.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that you have download the theme with all files and documents.
Also please check our documentation for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps

Thank you!

Calin
tagDiv Staff

Hi,

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

You need to increase page loading speed, please check our guide for
How to increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please check to see what make to increase so big the “Debug.log”

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please check those articles:
-> https://community.microfocus.com/t5/Data-Protector-User-Discussions/debug-log-file-is-too-big/td-p/399010
-> https://community.magento.com/t5/Magento-2-x-Technical-Issues/huge-size-of-debug-log-file/td-p/81469

Thank you for your understanding!

Calin
tagDiv Staff
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