Search Results for 'system status'

Hello mixaverros88,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hi,

@mchammy75 So you are editing pages that have been build with the tagDiv composer and make changes to them with the composer. Then you save these changes and they are not reflected in the actual page.

Please check the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login as well as FTP and cPanel access if possible. Mention the circumstances in which the issue happens. We will take a look. Also include a link to this topic in the email.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only. All the elements in the page have to be added through it.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results after trying these suggestions.

Thanks

Hi,

The newsletter plugin once activated will add a new element in the tagDiv composer
– https://www.screencast.com/t/jNLbzruJOiz
That is the only place it will appear, at the moment.

1. If you created page with WPBakery page builder (former Visual composer), these have to be recreated with the tagDiv composer if you want to use it. Do not edit pages built with one page builder with the other, this will cause problems.

The tagDiv composer will have more options in future theme updates and it will be integrated further with the theme. There will be options added for it that will not be available for the WPBakery page builder.

2. When active the WPBakery page builder will appear in these locations
– https://www.screencast.com/t/XlsVEH6IMHBU
If it does not for you, try removing it and install it again. Also as a general note, the theme system status should be set according to this guide for a better functionality
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hello rgomez,

Ensure that you are using the latest version of the theme, remove all of the untested plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks.

Hi,

That could be caused by insufficient resources, the theme has some requirements for the server and WordPress configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and ask your hosting provider to increase the allocated resources, then check the results.

Also it could be caused by plugin interference, try deactivating all of them except theme plugins and check if this has any effect.

In some other cases the solutions from this topic fixed similar issues
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

Let us know what you find and the results.

Thanks

Hi,

That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hi,

1. That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

2. Only posts have actual featured images
– https://forum.tagdiv.com/featured-image-or-video/
For category pages you can set a background image and choose a template, top grid etc
– https://forum.tagdiv.com/how-category-settings-work/

3. I have found some related topics about this
– https://help.gulshankumar.net/t/xmlrpc-php-access-denied-error/637
– https://wordpress.stackexchange.com/questions/110513/many-post-requests-to-xmlrpc-php-from-googlebot-taking-down-server
– https://www.greengeeks.com/tutorials/article/how-to-enable-and-disable-xmlrpc-php-in-wordpress-and-why/

Thanks

Hello Vsculac,

Please try to make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. Increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there after you have made this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can investigate it closer your setup page.

Thanks for your understanding!

Hi,

That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hi,

@jasman2020 So the tagDiv composer is not working properly for you. There a few solutions you can try, these worked in some cases
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Be sure to take a look at the theme system status as well. Those parameters are important in the functionality of the theme and plugins. Let us know the results.

Thanks

Hi,

This could be caused by insufficient resources, in most cases it is caused by low WP memory. The theme has a system status that you can check
– https://forum.tagdiv.com/requirements-for-newspaper/
Ask your hosting provider to increase the parameters mentioned in the guide, if necessary.

That would be one suggestion you can try. I found this topic in the matter as well
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress

Thanks

Hi,

That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hello,

Please use the following steps:

step 1: disable and delete ALL theme plugins.
step 2: Use thios guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
step 3: Use this guide to make the proper memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Check the theme system status, make sure there are enough resources available
– https://forum.tagdiv.com/requirements-for-newspaper/
This can affect the theme and theme plugins functionality. If needed ask your hosting provider to increase theme as mentioned in the guide. Then check if the multi-purpose elements are displayed. Also clear the browser cache, or test with a different browser.

Let us know the results.

Hi,

If you reinstalled the theme to no positive effect, then something else is causing this problem. Deactivate all plugins except theme plugins, deactivate the child theme if you have one, clear all caching and CDN if used.
Check the theme system status and ask your hosting provider to increase these resources if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Also maybe they can check the error logs produced by the server if possible and fix eventual errors.

If nothing works we could take a look as well, send us an email at contact@tagdiv.com and provide admin login, FTP, cPanel access and error log if possible. Include a link to this topic in the email.

Thanks

Hi,

So the composer is not working properly for you. The elements once placed in the page should look exactly as they will be on the actual saved page
– https://www.screencast.com/t/lpUkkG199t

I would suggest to first deactivate all plugins except theme plugins and clear all caching. Try the composer on a new page and see if this still happens. Check the theme system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase the parameters mentioned in the guide, especially the WP memory.
Also try deactivating and removing the composer plugin, and install it again from the theme plugins section
– https://www.screencast.com/t/cGq95nssL3i5
Let us know the results.

If the theme panel or theme system status is displaying a different version than the one you have installed, then the theme did not install/update properly. Best way to install a theme would be by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The old theme has to be completely overwritten, or removed and replaced by the new theme. Then this will be visible in the theme panel or system status, the version should be the one you installed.

It is also important to have enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
This usually fixes hanging issues with the theme panel.

Please try and reinstall the theme by FTP if possible, then check if there are any problems. Let us know.

Hello tomnl,

What’s the problem with your website? You cannot save anything or what? If the system status is set up according to our documentation from here -> https://forum.tagdiv.com/search/system+status/

Hope this helps!

Thanks for your understanding!

Hi,

That is quite an old theme version, much has changed since that version. Indeed that would be the thing to note. Once you update the tagDiv composer will be automatically activated. Visual composer elements in pages may not display properly if the tagDiv composer is active. Deactivate it and leave Visual composer (now WP Bakery page builder) active. Update Visual composer and there should be no issues
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
This is a guide to update the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
It is always recommended to keep the theme used, theme plugins and WordPress up to date. Updates will improve the functionality in many ways.

If you would then want to use the tagDiv composer, all pages will have to be recreated using it. The pages must only contain elements that belong to it.

Be sure to check if there are sufficient resources allocated for a optimal performance
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and if needed ask your hosting provider to increase those parameters.
Le us know if you encounter any issues and we will try to help you as best we can.

Thanks

Hi,

So you are making changes to a page and after saving it the changes are not displayed. Try creating a test page and edit it with the composer. Save it then check if everything worked properly.
If the pages have been built with the tagDiv composer originally there would be no problem editing the pages again with it. In most cases issues with the composer have been caused by insufficient allocated resources
– https://forum.tagdiv.com/system-status-parameters-guide/

If it displays the success message that would mean the page is saved and it should be displayed. If the old page is displayed instead, it could also be a caching issue, caused by a caching plugin or server provided cache, or maybe CDN.