- NewsmagHow to update a plugin
- NewspaperHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewspaperHow to update the WPBakery Page Builder plugin
- NewspaperHow to Update the Newspaper Theme
- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
Hello,
We hope that this problem related to the column text will be solved in the next updates.
Thank you!
Hello,
Our developers have fixed the issues reported after the update, so you can make the update.
Also, after you update the theme to the v10.4, please
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Hope this helps you!
Thank you!
Hello,
Yes, at this point the implementation of ACF in tagDiv Cloud Templates is quite difficult to achieve, and the major problem is that these settings cannot be saved in the child theme. As such, the ACF integration must be performed after each update made to the theme. For these reasons at the moment, no solution has been found for its implementation in the topic. We hope that this request will be implemented in the future because it is still on our list.
Thank you for your understanding!
Hello @cbayiha2!
I just replied you in this topic: https://forum.tagdiv.com/topic/errors-occurring-since-theme-update/
Thank you!
Hello!
Yes, your mobile version is looking like this: https://www.screencast.com/t/zYowBPo1y
Please clear your cache(also from your browser) and try again.
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hi,
I checked the vimeo playlist and indeed this element is no longer working with the latest WordPress version, I note it on our list and we’ll try to fix this problem for the coming theme update, thank you for your understanding and sorry for those inconveniences.
As for youtube playlist, this is working, just make sure that you have set the youtube api key and the videos will render -> https://prnt.sc/13i79aw
Thank you!
Hello…is there an issue with the theme? An update I am unaware of? The TagDiv composer will not let me update or add anything. It is a news site so it is updated regularly…but at this point the front page is totally stuck. When you try to update a block you get an error. If you try to move an element – error.
We’ve finally updated our site to get rid of the standard plugin. Yay!
But now we have a slight problem. We used to have a template with the Standard Pack that made the featured image float-left at the start of the post content. I cannot find a way to to that with TD Composer using the included featured image elements. I did figure out how to put a featured image in the background and float type over it, that is not what I am trying to do. I want the featured image to be at the top left and then have the post content wrap around it.
Thoughts or ideas? Our website is http://www.rvtravel.com
Thanks,
Kim
Is that even possible now?
Hello,
This morning the site worked fine. I tried saving on the front page using the TagDiv composer and it gave me an error. Now I am unable to edit the elements, move anything around, the front page is broken. I keep getting this error message:
getSourceCol Error: The column model id not in data! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I’m at laudlinx.com – a very simple news site, the bottom portion is also broken – all happened after attempting to save. Apparently my host, Bluehost, found an error with the TD plugin in the log. Please advise as this site is continuously updated throughout the day.
Not a problem right now for us, but can we expect this to be something that is updated in coming updates?
Hello, I have the same issue : Error 503 and sometimes random Database connexion error (since the last 0.4 updates).
I followed all the steps and it seems that the issue is coming from the Newspaper Theme and his major TagDiv plugins.
My website is experiencing several troubles. I need help.
I’m currently using a Godaddy Ultimate hosting plan.
Hello,
I recently updated my theme and recreated my homepage. However, I can see that none of the blocks that are visible on my desktop view is showing on the mobile view.
How do I fix this?
Regards,
Joshua
Cache aside, waiting for the update. Thanks!
Hello!
First of all, please clear your cache(also from your browser) and try again.
At the moment, we have some problems with the social counter and we hope to fix this in short time because this issue is already on the list for the next updates.
You can also set them manually from the element’s settings until the issue is resolved.
Thank you for understanding!
Hello!
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Thank you!
Hello!
For cloud templates, you will have more options in TagDiv Composer, so these settings overwrite the settings from Theme Panel. If you let the settings by default in TagDiv Composer, then the settings from Theme Panel will reflect on your website.
In order to edit your responsive version, you need edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello,
the problem I’m facing is that in the social widget located on the sidebar, Facebook likes and Instagram followers are not getting updated automatically. The number stays 0. It’s different for Twitter though which is working fine.
You can see here: https://kish.al/angazhimi-i-komisionit-kombetar-per-edukimin-katolik-ne-paktin-edukativ-global/
Help would be kindly appreciated!
Thanks,
Rudolf
Hi Bettina
Is this something you could take a look at please?
Alex replied yesterday but didn’t provide a fix. I emailed him back yesterday morning asking for an update but have had no reply.
It’s been almost one week now…
Also, I was asked to provide Vlad access to my Cpanel. I did this but have no idea if they have accessed it? Can I change the password back yet?
Please advise. The mobile theme works on my whole site just not the homepage. That’s all that needs fixing.
Regards
Sarah
Hi Guys!
This is the 10th time my site crashes in the span of a month and half!
I’m really tired of this website crashing all the time and I’m told the structure is perfectly fine so now I’m wondering why is the website design constantly crashing? I don’t get it, I did absolutely nothing new, the only thing happening are plugin updates and with that is some issue with Newspaper not handling some new plug in or just deciding today it wants to crash. Mind you, I don’t have many plugins set up anyway.
The last issue was the AMP plugin was outdated and caused the website to crash for few days. I understand there can be some conflict But does this excuse a whole website crashing and burning every time for a small glitch in plugin!? I’m so sick of paying to fix it or spending hours and days trying to figure out what happened this time. I tried to use JQuery migrate as suggested last time but that didn’t even work.
Is this a theme issue? Is it my fault ? The site was working and suddenly this happens –> mindfulpump.com
I deactivated all plugins, reactivated tagdiv plugins. Nothing
I tried to restore from a backup, couldn’t restore.
Updated PHP and all plugins. Tried to check with PHP checker, nothing comes out clear either
First question: What happened this time, how can I fix this?
Second question: Is there a way to find a place that list errors occuring in site so I can identify the issue? .. I can’t find the debug file.
Third question: How do I set up a back up template so when it does crash yet again it doesn’t look this bad?
Thanks in Advance
Hello!
Unfortunately, there is no setting in this element for view count.
You can modify the file from td-cloud-library/modules/tdb_module_loop.php
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update.
Hope that helps you!
Thank you!
I have a clean installation with the zodiac demo data installed and I cannot update the logo in the header nor the logo that is on the home page when i add the link(the large logo at the top of the banner).
This was some of the problems i had years ago when i first brought the theme and it’s still here.
Hi Bettina
Vlad contacted me last week asking for login details to my Cpanel to make the fix. I have provided these but haven’t heard anything since. I’ve sent emails Friday and yesterday with no reply.
Could you see if Vlad could provide an update for me please?
Thanks
Sarah
Hello,
Please update the WordPress to v5.7.2 and see if the error persists => https://www.screencast.com/t/gXQGhMBHt1
Thank you!
Hello,
Related to Google Pagespeed, unfortunately, there is no button to hit and you’re score is high. You need to try to optimize your website and respect all conditions from that list.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Our tool is running only on normal pages and not for posts or categories for example.
For mobile, you can use a mobile theme plugin or mobile page, you can find more information in these articles
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Please include the link to your website.
Thank you!
Hello,
The fatal error is usually caused when you have an old version of WordPress.
Please update the WordPress to 5.7.2 and check to see if the problem is still persisting.
Thank you!
