Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Unfortunately, the administrator and editor can do changes with tagDiv Composer and can save it.
So, if your client has the role of editor, then he can done changes and there isn’t an option to hide the button.

Thank you!

Hello,

Please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

Please provide more information about the fatal error you have, send screenshots and a link to your website to investigate the issue.

Thank you!

Hello,

If you referring to the header on the block for exchange, then you need to set a header template (6,14,15,17 or 18) => https://www.screencast.com/t/OMDgt7jD
If this is not what you mean, then it can be set with a Custom Code CSS, so, please send us a link to your website.

Thank you!

Hello,

If you have a Pro Prebuilt Website then you can import a footer with a sub footer or you can add a row on the bottom of the footer, where you can add the elements you want with tagDiv Composer.
-> https://tagdiv.com/how-to-create-a-footer-with-newspaper-theme/
-> https://www.youtube.com/watch?v=nE51MfLV7hE
If you use a Standard Prebuit Website, then you can add information in Theme Panel -> Footer -> Sub footer settings => https://www.screencast.com/t/y6Ymh06d

Hope this helps you!

Thank you!

Hello,

Normally, the Chrome browser should not interfere with how the tagDiv composer works.
This issue can be from a plugin conflict, and you can try to use the incognito window to make the changes.

Thank you!

Hi,

With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and looks like this =>
https://www.screencast.com/t/KW5cfO69LH
You can change the additional text in “Published the …” => https://www.screencast.com/t/kNo1IEwdPy8 , but the Single Post Modified Date will show you the last time you edited that post. => https://www.screencast.com/t/Nz2IBWOew

Hope this helps you!

Thank you!

Hello,

I don’t see a difference between your website and the demo. If you saw it, please provide some screenshots.
Also, this is a video about fonts => https://www.youtube.com/watch?v=jQvA64uTLkI
If you have a single post template, select the Single Post Content and in the tab “Style” you can adjust the fonts => https://www.screencast.com/t/jzuv6NVB

Hope this helps you!

Thank you!

Hello,

Please if you use a plugin cache, then clear all cache and check the results.
Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.
Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you!

Hello,

I saw when updating the plugins, you got an error, so this can be from the firewall or security module which blocks admin-ajax.php request.
Please before doing the update, disable the all extra plugins you use and try to make the update manually, this is a guide that can help you => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Let me know the results!

Thank you!

Hello,

The tagDiv CSS Analyzer works only for pages, but not works for posts (templates) and mobile theme plugin.
You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
A tutorial on how to use this tool will appear soon.
Also, please send us screenshots of your issue.

Thank you!

Hello,

This is a video about how to style the website fonts => https://www.youtube.com/watch?v=jQvA64uTLkI I hope this helps you to understand better the settings.
Also, the fonts from Theme Panel > Theme Fonts > Page, for example, “Page Title” is applied on this option from page attributes => https://www.screencast.com/t/BZCDjbqF3pv.

Thank you!

Hello,

Please update the theme to version 10.4 on a subdomain of the website and see if the problem persists.
Also, I already answered here -> https://forum.tagdiv.com/topic/having-issue-with-some-page/ if you had the same issues, those are fixed now.

Thank you for understanding!

Hello,

The tagDiv CSS Analyzer to be able to do the complete analysis takes longer (8-9 minutes), so I can’t say exactly why it stopped.
The tagDiv CSS Analyzer first, it removes all the unused CSS, then, from the final clean CSS, it generates the Critical CSS and automatically moves the non-critical one to the bottom of the page;
You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
A tutorial on how to use this tool will appear soon.

Thank you!

Hello,

These settings are for Standard Prebuilt Websites, create without Cloud Templates.
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM

Thank you!

Hello,

Unfortunately, we did not test any plugin to get this done.

Thank you!

Hello,

If you referring to a display like this => https://www.screencast.com/t/Z7iRD2vUA please check this video => https://we.tl/t-ClsamxzsWS
If this is not what you mean, please let me know!

Thank you!

Hello,

For mobile, we got about the same score => https://demo.tagdiv.com/newspaper_pro/
The tagDiv CSS Analyzer works only for pages (mobile responsive and mobile page), but not works for posts (templates) and mobile theme plugin.
You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
A tutorial on how to use this tool will appear soon.

Thank you for your kind words!

Have a lovely day!

Hello,

Unfortunately, for the moment you can’t remove the unused CSS for the mobile theme plugin.

Thank you for understanding!

Hello,

You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/
A tutorial on how to use this tool will appear soon.

Thank you!

Hello,

Unfortunately, we don’t have control to make the ads any longer blocked by the adblocker.

Thank you!

Hello,

The element “more from this author” no longer exists in the tagDiv Composer, but you can replace this element with Flex Block, and apply a filter to it “More from author” => https://www.screencast.com/t/IkEvQKBo7Sn

Thank you!

Hello,

Because you import a footer from Cloud Template, the background image need to be set with tagDiv Composer, on the row on the footer section in the tab called “CSS”=> https://www.screencast.com/t/icgswNVnEwOY

Hope this helps you!

Thank you!

Hello,

At the moment there are no known issues when updating the theme. Please make sure that the update procedure is done correctly, that the plugins are updated too and active: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!