Hello,

You need to click to assign the license on the subdomain.

Thank you!

Hi,

Do you want to add a review for the post or a custom post type? For normal posts you can add like in this guide https://forum.tagdiv.com/reviews-2/
For the cpts you can’t add the author reviews. You can use the User review to add a review, and after, you can delete the form and leave only the score.

Thank you!

Hello,

Did you create a custom post type or taxonomies? Can you please provide some screenshots or a video with your steps and issues?

Thank you!

Hello,

If you want don’t want this please disable the multi option -> https://prnt.sc/4Ws-Tjongp-d

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png

Thank you!

Hello,

In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/column-text-wp-editor-not-working/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

Please let me know where you have changed the font. Also, please provide the link to your website.
Please check this topic with the same issue https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hi,

Yes, you can deactivate the Jetpack plugin, but just make sure everything is correctly configured with file permissions, as there have been issues with SiteGround before.

Thank you!

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while is loading, so you can see which errors are you encounter there.
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

Each license must be purchased separately, as there is no license bundle available.

Thank you!

Hello,

You can do only the row/inner row/column/inner column sticky.

Thank you!

Hello,

Please go to the tab CSS of the row and set there the height.

Thank you!

Hello,

For this you need to check this guide https://support.google.com/adsense/answer/13829157?hl=en

Thank you!

Hi,

You can use the same license on two websites, if there is a subdomain of the parent domain.

Thank you!

Hi,

I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Please provide the link to your website and some screenshots.

Thank you!

Hi,

This decision must be made by you. For example, if you want the mobile version to be simpler, you can use a mobile theme. Additionally, as you mentioned, we no longer recommend AMP since it is deprecated

Thank you!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate. Let us know what license for what domain you want to assign.

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status. Also, add this code https://i.imgur.com/k44HWD5.png you can ask your host to help you https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

I replied to you in your topic https://forum.tagdiv.com/topic/i-want-to-replicate-headers-exactly-like-the-pre-built-metropolitan-pro-site/#post-518419

Thank you!

Hello,

You need also to edit the header sticky menu https://i.imgur.com/ZXhHSy8.jpeg, please check this guide https://forum.tagdiv.com/header-manager/

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Yes, you need to go to my license and assign the license to that domain.

Thank you!