Hello,

Could you please provide some screenshots or a video of the options you have there? A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Can you please let me know about what blocks you say? Here on the desktop I see the title and buttons -> https://i.imgur.com/ReDrUfG.jpeg or maybe you have resolved it.

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hello,

The Flex Loop builder works like the posts loop. The Flex loop builder automatically filters the posts depending on the cloud template you set (for example, on the category page, there will be posted posts from that category). You can find more details here https://forum.tagdiv.com/posts-loop/

Thank you!

Hi,

I’m glad that this is resolved.

Have a great day!

Hi,

I’m glad that this is resolved. Don’t hesitate to contact us if you need anything else.

Have a great day!

Hi,

If you want to have a different sidebar for some posts, or remove it you simply duplicate the single post template or design and assign the sidebar. The same steps are for all templates -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

ello,

If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it, place the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘multiple taxonomies filter,’ the standard Category Filter is ignored.-> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hello,

You have the mobile theme plugin activated; please deactivate it and clear the cache.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Hello,

What server do you use? Also, please set the permalinks to plain and check after. You can check also, this guide https://www.hostinger.com/tutorials/what-is-403-forbidden-error-and-how-to-fix-it?utm_campaign=Generic-Tutorials-DSA|NT:Se|LO:Other-EU&utm_medium=ppc&gad_source=1&gclid=CjwKCAiA-ty8BhA_EiwAkyoa31YPjs7O0aFCHrMIZX6CHANmvCZV8uc-TG_2OMCt89t-UmN3k4YATxoCkYIQAvD_BwE

Thank you!

Hello,

Usually, this happens with cache plugins. Please let me know what cach eplugin you use, and the link to your website.

Thank you!

Hello,

The Bluesky and mastodon will be added on the next update in the social icons.
If you want to add the icons and the links, you can use the element social icons, where you can add the custom icons -> https://i.imgur.com/nOBMDFe.png You can use the same element to add more custom icons.
You can add the svg in the manager -> https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

Hi,

I’m sorry that the theme does not align with your requirements. You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Have a great day!

Hello,

I’m glad that is resolved.

Have a great day!

Hello,

1. Please ensure that your posts don’t have an individual template selected here -> https://i.imgur.com/1CLgwCe.png and that it is set for From Panel.
2. Please provide more details, like a link to your website where you have this gallery and more.

Thank you!

Hello,

Considering that there have been so many changes from version 9 to 12.6.8, it might not even be necessary to use a child theme anymore. Please let us know what functionality you have in the child theme. Additionally, it’s possible that you may need to adapt the functions in the child theme to ensure they continue working with the updated theme.

Thank you!

Hello,

You can create a module and add a custom field where you can set your own fields there -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello,

You need to go to select the sticky menu -> https://i.imgur.com/8QXJXeJ.png, and on the row, you set the background color.

Thank you!

Hello,

Please let me know what version of the WordPress and PHP you have. Also, what server do you use?

Here is an article about how to fix this problem:
There has been a critical error on your website. Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png

Thank you!

Hi,

So, the issue is resolved, right?

Have a great day!

Hello,

To remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and remove the image from here https://www.screencast.com/t/ATV1Jr7s
To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Hi,

I’m glad that this is resolved. Don’t hesitate to contact us if you need anything else.

Have a great day!

Hello,

Yes, there is an issue with the Firefox browser.

Have a great day!

Hello,

So the issue is resolved, right?

Have a great day