Hello,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
If you don’t mean this please give me more details, and screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Unfortunately, I still don’t understand where you want to make this change and what you want to display.
Even if I think I understood exactly, I want to tell you that you can apply only one type of filter on a block -> https://i.imgur.com/MwXZ6lh.png and sort them as you want -> https://i.imgur.com/zS3bZnd.png. You can set multiple ids of categories -> to display posts from more categories -> https://i.imgur.com/97rlv4L.png

Thank you!

Hi,

Unfortunately, for this, there is no solution. If the first grid is hidden, you can’t display the posts that are displayed there.

Thank you!

Hi,

You can hide the image for mobile like this -> https://www.screencast.com/t/NNFHXRX26GHr

Thank you!

Hi,

No problem, we’re here to help.

Have a great day!

Hi,

You can set the css here https://i.imgur.com/WtBQcva.png
Maybe you need to adjust the css for your block.

Thank you!

Hi,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hello,

The LiteSpeed is not tested with the theme, but please check if you have enabled the option to optimize the css and js, if yes, please disable it and check after it.

Thank you!

Hello,

Please let me know if you want to hide or delete the featured image in the post.
If you want to delete it, then you can do it by right-clicking.

Thank you!

Hello,

There is a little difference because it applies to the categories of posts, and for CPT it is implemented differently.
Also, to be able to customize, please use cloud templates and after you can set the image as you want -> https://forum.tagdiv.com/cloud-library-category-templates/ -> https://cloud.tagdiv.com/#/single/category/Category/1164

Thank you!

Hello Armand,

This option is the newsletter element. You can find more details here https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello,

Unfortunately, I don’t understand what type of footer you use. If you use a footer template from the cloud, then please edit with tagDiv Composer => https://www.screencast.com/t/UeBGkaYuundl, go to the footer and select the element you want to edit => https://www.screencast.com/t/3vhZ5v4k and change the description.

Thank you!

Hello,

This error is because you have something in the header template, a symbol; please use a revision of the template, for example like that -> https://i.imgur.com/TV3WlHh.png

Thank you!

Hello,

You don’t have to buy the theme to upgrade. Upgrades are lifetime free. You can freely upgrade using our guides: https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend that you update the theme on a staging website, considering that the differences are significant, problems may arise because WP Bakery is no longer compatible with tagdiv Composer and tagdiv Cloud Library.

Thank you!

Hi,

Do you have a plugin to insert code in the header, body, footer?
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hi,

As I said, please remove and reconnect the account, clear all cache.
This should work because I did tests and work.

Thank you!

Hi,

Do you want to display the first posts that are in this grid or not?

Thank you!

Hi,

I’m glad that now works.

Have a great day!

Hello,

You need to select the elements and check after the title color – https://i.imgur.com/3jMhot2.png -> https://i.imgur.com/dnv3iEB.png

Thank you!

Hello,

Please give me more information about what you want.

Thank you!

Hello,

Please try not to reply multiple times in the topic/email if possible, this will only delay our response. Replying multiple times will refresh the topic/email date and move it to the back of the line, we answer from oldest to newest.
Please be patient! We will try to reply again and help you as soon as possible!
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Hi,

Then you use a template from the panel, and you need to activate the tagDiv standard pack plugin to set it.

Thank you!

Hello,

You need to add an inner row and that row and set the block in that inner row, after you need to add an extra class -> https://i.imgur.com/pRFF4CM.png and use that extra class in your code, for example, I have set td-row-gradient-homepage1

@media only screen and (min-height: 1000px) {
.td-row-gradient-homepage1 .vc_column {
display: box;
overflow-y: scroll;

}
}
@media only screen and (max-height: 999px) {
.td-row-gradient-homepage1 .vc_column {
display: box;
overflow-y: scroll;
height: 800px;
}
}
@media only screen and (max-height: 899px) {
.td-row-gradient-homepage1 .vc_column {
display: box;
overflow-y: scroll;
height: 600px;
}
}
@media only screen and (max-height: 700px) {
.td-row-gradient-homepage1 .vc_column {
display: box;
overflow-y: scroll;
height: 500px;
}
}
@media only screen and (max-width: 767px) {
.td-row-gradient-homepage1 .vc_column {
overflow: visible;
height: 100%;
}
}

Set the code in Raw CSS.

Thank you!

Hello,

I just checked and now the menu works -> https://i.imgur.com/kt01IBn.png
Seems you solve it.

Thank you!