Hi,

Please check if you have active and you use the tagdiv CSS Analyzer, click on “Remove generated CSS” and see the results.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Hi,

I answered you on this topic https://forum.tagdiv.com/topic/mobile-page-templete-change/; please check it.

Thank you!

Hello,

1. If you using the Flex Block or Big Grid Flex in the layout are the options “Show author”, “Show date” and you can choose to hide => https://www.screencast.com/t/6UPXQbiTO2
For mobile theme version to remove the author name on the blocks, please go in Theme Panel -> Block Settings -> Meta Info on modules/blocks and disable the author => https://www.screencast.com/t/5w5CxkcU
2. You can’t change the layout and customize the mobile theme version. There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.

Thank you!

Hello,

No, only if you edit the code.

Thank you!

Hello,

It is a known issue. If you want, I can fix it via email, or you wait until the update is ready.
If you want, please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hello @iamjinnpk ,

Please deactivate the mobile theme plugin, purge the cache and check the results.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version.

Thank you!

Hello Luca,

Please check those topics
-> https://github.com/GoogleChrome/lighthouse/issues/2784
-> https://support.google.com/webmasters/thread/104530648/lighthouse-error?hl=en
-> https://wordpress.org/support/topic/pagespeed-insights-lighthouse-returned-error-errored_document_request/

Thank you!

Hello,

You can try to add Woo Product Block and Filter it.

Thank you!

Hi,

Please check the console; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello,

You can use a different template for every category if you use a cloud template. You can duplicate a template, install a new one and assign it to the category you like, or create one from scratch by importing a blank template and building it as you like.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; Here is explained how to duplicate a header correctly and make some changes for a category template or other templates.
You can assign the template for each category in Theme Panel -> Categories.

Thank you!

Hello @laraklopp,

Please check the console; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host

Thank you!

Hello,

So, the problem is because the settings are not saved, so please do a test using only tagdiv plugins and check the console -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Hello,

You can reduce the space only using a custom code css
.td_flex_block_4.td_block_template_14 .td-block-title
{
margin-bottom: 4px;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

I recommend you to use a Single Post Template from tagdiv Cloud Library, and you can design it with tagdiv Composer.
To display the related articles or more from author, you can use Flex Block and filter it https://www.screencast.com/t/SEmxo13Fo2X -> https://i.imgur.com/YIg3nPP.png
You can set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Hello,

To works you need to have the posts assigned to the category Featured https://forum.tagdiv.com/featured-posts-2/

Thank you!

Hello,

Blocks 1 to 25 or Big Grid are from the standard pack plugin, which is deprecated, But you can obtain the same design using Flex Blocks and Big Grid Flex. Those types of blocks are more flexible.
You need to have the show category -> https://i.imgur.com/YW7rEzq.png

Thank you!

Hello,

I don’t fully understand what you mean by “. Can you provide me with the Filezilla administrator ID and password for this part?” please provide more details.

Thank you!

Hello,

This plugin is not tested with the theme; only Yoast Seo is.
We can take a look and try to help you, but for this, you need to contact us via email.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support, then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

Usually, it should have imported both sidebars; I noticed that on one site, you set the row layout to 3 columns, and on the other, you didn’t. Did you change the row structure?
Can you tell me how you imported it? We recommend copying the code from the page and putting it on a new page on the other site.
Now related to the taxonomy, if you have a taxonomy, you can set the image here https://i.imgur.com/CEKYJLd.png and display it in the template using Taxonomy Background Image -> https://i.imgur.com/N0HzZYu.png after then you can use only one Custom Taxonomy template if only this is change.
I think you use those templates for taxonomy https://i.imgur.com/0Vs2DG1.png, not a Single Post Template.
Also, we provide support only on the forum ad email.
You can contact us via email and provide access to the websites and include the link to that topic to help my colleagues to understand the problem and to try to help you to solve it.

Thank you!

Hello,

Yes, you can use the tagdiv Shop for /Affiliate product in the next update.

Thank you!

Hi,

You can use the element Ad Box, and set the element where you want. The code does not need to be auto ads, so the theme will not have control.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

If you want to use the newsletter please check this article https://forum.tagdiv.com/the-newsletter-plugin/
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner.
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!