Hello,

You can use the flex block and sort it to the Modified date -> https://i.imgur.com/xSXVLxG.png for this you need to have a category template from tagDiv Cloud Library -> https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello,

Please let me know where you set the block. If the block is added in the Category cloud template then this should work without any problem, if it is added on another template or page, then this will not work, please check the section with a special filters -> https://i.imgur.com/rRU6l1r.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend -> https://www.screencast.com/t/LDdokrHPl
The options from the Theme Panel are for the standard template and we recommend cloud templates in order to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

To set the page width, you need to set it for the row, ie you can stretch the row -> https://i.imgur.com/34LEl6W.png or set the width https://i.imgur.com/YXsoMSl.png

You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Hello,

For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hi,

In version 11.4.3 you added – License Management System, so there you can see the domains where the key is activated -> https://imgur.com/jNAhRt0, you can unassign the license from that websites.
Also, reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello,

Usually, this problem can appear when you are using the WPBakery if you have this plugin enables then please disable it and try again. There may be a conflict between WPBakery and the tagDiv cloud library.
Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello,

I think the problem is related to how it set up the function, please check this article https://www.wpbeginner.com/plugins/how-to-remove-website-url-field-from-wordpress-comment-form/
The function needs to be added to the file function.php of the theme.

Thank you!

Hello,

Please try to use a header template, to can set on the logo width and height => https://i.imgur.com/GcyAdcr.png -> https://forum.tagdiv.com/add-logo-newspaper/ For logo size for desktop we recommend using is 272 x 90px, and for mobile 140 x 48px

Thank you!

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Please check if the code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!

Hello,

Please activate the plugin tagDiv Opt-In Builder.

Thank you!

Hello,

You can set the width and height for the image -> https://i.imgur.com/nxzpjWf.jpg also, you can stretch the row -> https://i.imgur.com/QRbSRVn.png

Thank you!

Hello @thanhquan1512,

Please let me know if you use the WordFence plugin or SUCURI plugin.
Also, please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Hello,

Please note: “This sorting option will pick posts that are popular in the last 7 days, ordered by page views.” This means it’s not sorted by the publish date, just by page views from the last 7 days, that is, those views can be counted before 7 days -> https://forum.tagdiv.com/7-days-post-sorting/

Thank you!

Hello,

You can use the anchor ads and set them to the bottom -> https://support.google.com/adsense/answer/7478225?hl=en
If the AdSense code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq -> https://infotechapb.com/disable-top-adsense-anchor-ads/

Thank you!

Hello,

No limits apply to the images in our theme as long as they are included in the post or something similar. Also this plugin is not tested with the theme, maybe some options interfere with the theme settings. please try a default theme and see if the problem persists.

Thank you!

Hello,

In the Newspaper theme the Google Analytics Code will be set in the theme panel > analytics/js code -> https://i.imgur.com/K2qeY90.png and will be applied for both theme and mobile theme, only if you are using the amp, then the code for amp needs to be set here -> https://i.imgur.com/k3UDTve.png https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

Unfortunately, a global page template cannot be set for all pages, because each page is individual (for example, contact page, checkout page, login page, etc.).

Thank you!

Hi,

Envato does not have a system for switching the themes, you’ll need to request a refund for Newsmag (if the terms and conditions have been met) and buy the Newspaper theme.
Also, please check this topic https://forum.tagdiv.com/topic/from-newsmag-to-newspaper/

Thank you for your understanding!

Hi,

I’m glad there were no issues and the update went smoothly.

Have a lovely weekend!

Hello,

I’m sorry, but I can’t find your email with the email added to your profile. Please resend the email to contact@tagdiv.com and let me know after the subject of the email to find you.

Thank you!

Hi,

If you agree, I can take a look, so please make a full backup and contact us at contact@tagdiv.com, include the topic and wp-admin access in your email.

Thank you!

Hello,

Please check if you have an option to defer render-blocking JavaScript enabled, please disable it.
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Hello,

If this font is not added to our font list, you can add it as a custom font, please check this guide -> https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

You can change the color for the old price from the tab Style -> https://i.imgur.com/Pb30GrL.png

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer and tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!