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Anamaria
tagDiv Staff

Hello,

You can do some tests with the polylang plugin -> https://wordpress.org/plugins/polylang/ which has a free version.
Also, please make sure the option for infinite posts in that language is enabled in that single post template.

Thank you!

Anamaria
tagDiv Staff

Hello,


@pcland
I saw now, that you have the LightBox enabled, please disable it and clear all cache -> https://i.imgur.com/aImjH3Y.png -> https://forum.tagdiv.com/modal-window/
if the problem is not resolved after, please contact us at contact@tagdiv.com and provide wp-admin access.


@foreclosurepedia
We always tried to help you and I don’t think we ever asked for money to solve bugs in our theme. . Also, for various reasons, not everyone is comfortable providing access to the website.
Considering that it is the same theme, the options are the same, no matter what prebuilt website you have installed, that’s why the videos and screenshots are from my install. I also searched and did not find an email from you about the issue of the single image background and the link to investigate.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Unfortunately, on the Woo Product Block does not have an excerpt limit.

Thank you!

Anamaria
tagDiv Staff

Hello,

The date you need to adjust it -> https://i.imgur.com/r4njs3W.png -> https://i.imgur.com/0ROo5S1.png with tagDiv Composer.
Also, the excerpt needs to be added as I said above, please read what I communicated with tagDiv Composer, not in Theme Panel -> https://www.screencast.com/t/ow0hKOaJ

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check also, the padding on the element Raw Html -> https://i.imgur.com/P4DT6IJ.png set other value.

Thank you!

Anamaria
tagDiv Staff

Hello,

This option was requested, but we’ve searched and it looks like google will display this issue no matter what is set -> https://forum.tagdiv.com/topic/we-desperately-need-a-way-to-no-follow-flex-blocks/ In the next update, there will be an option to enable or disable this option.
Also, during the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/

Thank you!

Anamaria
tagDiv Staff

Hi,

The problem is resolved, right?
I’m glad!

Have a nice day!

Anamaria
tagDiv Staff

Hi Alex,

I don’t know when this fix will be introduced, maybe in the next update.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

You can use column sticky and in that column to add the ad box element -> https://tagdiv.com/multiple-sticky-sidebars/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please go to that category template, select the block and in the tab called layout you can hide the excerpt -> https://i.imgur.com/3cLb9wp.png
Also, in the category template, you can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png and you can design it to look like a posts loops block.
The Posts Loops settings are divided into 5 tabs: General, Layout, Style, ADS and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Thank you!

Anamaria
tagDiv Staff

Hello,

Normally, after login, the user is redirected to my account page.
Please me know if you have the pages generated in Opt-in Builder -> Subscriptions -> Pages -> https://i.imgur.com/mVukHwt.png or make sure the pages are assigned -> https://i.imgur.com/Eghhwpq.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have a code HTML, then you can use the element RAW HTML to add/set where you want.
Is not indicated to do changes in the theme files.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to delete the code that you added.
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Anamaria
tagDiv Staff

I’m happy to help.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Please provide a link to your website to investigate it.
Also, this is a guide https://forum.tagdiv.com/facebook-share/ that can help you.

Thank you!

Anamaria
tagDiv Staff

Hi,

Is this problem only for some pages/templates or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Anamaria
tagDiv Staff

Hello T,

You can add the caption on the featured image in the media => https://i.imgur.com/8qlBSBM.jpg will display in the post => https://i.imgur.com/IxoumXf.jpg

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to set the shortcode in column text or text with title in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.
Please make sure you have the latest version theme 11.5.1

Thank you!

Anamaria
tagDiv Staff

Hello,

Please do a test using only tagDiv plugins, and clear all cache.

Thanks!

Anamaria
tagDiv Staff

Hello,

Please make sure you have enabled the option to show the excerpt on the block => https://i.imgur.com/ZBvMnvZ.jpg, also, if you have set a limit => https://i.imgur.com/yeW3aCf.jpg
The excerpt is getting the content from the beginning of posts, but this is only if there is no text set in the excerpt zone -> https://i.imgur.com/BLvoT6p.jpg
You can change the date format from WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/hMA3OjyexS where you can set the Date and Time Format.
Looks like that => https://www.screencast.com/t/NGI175bK

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you use a child theme, if yes, please use the main theme.
Also, please try to reset the key and activate again the website -> https://i.imgur.com/6MOhNZo.png and check after the license.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic -> https://forum.tagdiv.com/topic/theme-panel-does-not-save-changes-2/

Thank you!

Anamaria
tagDiv Staff

Hi,

This is the video https://www.screencast.com/t/zMM8cxbnb9

Thanks!

Anamaria
tagDiv Staff

Hi,

Pleaase try to use this custom code css

.td-is-sticky .clearfix{
margin-top: 80px;
}

The code need to be inserted in Theme Panel -> Custom Code -> Custom CSS => https://www.screencast.com/t/0Lb8nbD7s5u

Hope this helps you!

Thank you!

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