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Anamaria
tagDiv Staff

Hi,

Please let me know the email address and subject.
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thanks!

Anamaria
tagDiv Staff

Hi,

Please let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can assign an individual template for a category or more -> https://i.imgur.com/WQ7zI20.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can do the demo dark by changing the colors for templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, the theme had to be purchased with the client’s data.
You need to contact the ThemeForest team -> https://themeforest.net/licenses/faq#license-transferable-a

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have set a color for reviews for that block -> https://i.imgur.com/UPuiY3i.jpg -> https://forum.tagdiv.com/reviews-2/

Thank you!

Anamaria
tagDiv Staff

Hi @mohammadms,

I’m glad!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to set a global template, and then that template will be for subscribers and if you want you can set other templates for authors.

Thank you!

Anamaria
tagDiv Staff

Hello @fetihmedya,

I’m glad you resolved the problem and you found the culprit plugin.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

I made a test and for me works -> https://i.imgur.com/HrZglR5.jpg
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello @Archerix,

In the last update, 11.4.2 a fix for Disqus was added.

Thank you!

Anamaria
tagDiv Staff

Hello @TennisChick,

I’m glad that you solved the issue.

Have a wonderful day!

Anamaria
tagDiv Staff

Hello,

You can find the settings for the link in Single Post Content in the tab style -> https://i.imgur.com/Q4W3aL8.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m sorry but I don’t fully understand what issue you have.
I checked your website and you have the link set for posts -> https://i.imgur.com/R1ys9Ox.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide a video or some screenshots with your settings on that block.
Also, please try to reset the settings or add another block, and try to set the filer.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad!
If you have other questions related to our theme, please let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.
Normally, the menu is aligned horizontally.
Also, please note is possible to have a plugin conflict, so please check.

Thank you!

Anamaria
tagDiv Staff

Hello,

I made a test, and for me works, I set the option for AMP -> https://i.imgur.com/jR2czu9.png and I change the fonts -> https://i.imgur.com/Krw4V63.png and works https://i.imgur.com/O6vK5QI.png.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad the problem was resolved.

Have a lovely day!

Anamaria
tagDiv Staff

Hello,

I saw you have the website under construction, and I can’t check it.
Please try to copy the menu sticky and set it for header menu -> https://www.screencast.com/t/B0wqfT84t

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, seems this page/post cannot be found -> https://i.imgur.com/k8jRNjA.png
Please provide another link where this option is set.
Also, please note is possible to have a plugin conflict, so please check.

Thank you!

Anamaria
tagDiv Staff

Hello Vincenzo,

I made a test and for me the sticky video works. You need to check the option autoplay for Single Post Featured image -> https://i.imgur.com/IffygQ9.png

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad the problem was resolved.

Have a lovely day!

Anamaria
tagDiv Staff

Hello,

Please let me know how you set the background image, from the theme panel or with tagDiv composer?
Please make sure the image is set to full size -> https://i.imgur.com/7qjQPHF.png

Thank you!

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