Hello,

Please check this topic https://forum.tagdiv.com/topic/blockquote-custom/

Thank you!

Hello,

This is a strange situation, please if you can do a test using the theme plugins, clear all cache and see if the issue persists.

Thank you!

Hello,

Unfortunately, on Mobile Theme and AMP, you can’t use the Cloud Templates.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
The mobile theme and AMP comes with their own templates, and for example, to create the about us page, you need to set the content in mobile editor => https://i.imgur.com/UzF2C81.png or you can disable the mobile theme plugin on that page => https://i.imgur.com/TdKalp1.png

Thank you!

Hello,

Seems you have the mobile theme plugin activated, please deactivate it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this help you!

Thank you!

Hello,

You can set the columns gap => https://i.imgur.com/n7u8Ym7.pngor you can choose another design => https://i.imgur.com/kWW644h.png
Also, another solution is to use the method from this video => https://www.screencast.com/t/M4HG38rdj

Hope this help you!

Thank you!

Hello,

Unfortunately, I am not sure I fully understand the issue, because in this screenshot seems to be aligned https://i.imgur.com/66NF6aP.png please provide the link to your website to understand better the issue.

Thank you!

Hello,

I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!

Hello Francisco,

I think you referring to having the website full width, right?
To make the website full width please check this topic https://forum.tagdiv.com/topic/change-header-and-body/

Thank you!

Hello,

Please check this topic about page speed https://forum.tagdiv.com/topic/theme-not-working-properly-3/ hope this helps you.

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead. The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
If the issue is still present you can try deactivating all non-theme plugins and check again in order to rule out a plugin conflict.

I hope this helps.

Thank you!

Hello,

If I understood correctly, for that you want you can use the block Flex Block, filter it on “Category – Current Category” and you can exclude the category that you want using the sign “-id category” that you want to remove it => https://i.imgur.com/Mejd8gl.png

Hope this helps you!

Thank you!

Hello,

Unfortunately, this means that all the pages have to be redesigned.
If you want as a suggestion, a solution can be to have two websites, one to be rebuilt with tagDiv Composer, and set redirect links on the other website where the pages are made with WPBakery.
Indeed, WPBakery is used, but tagDiv Composer contains more features.

Thank you!

Hello,

From the screenshot that you provide seems you don’t deactivate all non tagDiv plugins => https://i.imgur.com/n5zTyyE.png
Also, I saw you have the Sucuri plugin which interferes with our theme, so when you deactivate it, the plugin still works in the backend, so please check the whitelist of the Sucuri plugin, because this plugin blocks the request when you try to save the settings.
Also, please purge the OPcache from WP Rocket.

Thank you!

Hello,

You can add the logo after you install the theme or import a demo because most changes are made using our page builder, tagDiv Composer not before installing the theme.
This can be done easily, so please check this article https://forum.tagdiv.com/add-logo-newspaper/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

So I understand when you try to make changes with tagDiv Composer, this error appears.
Usually, this problem can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

I just checked your website and looks fine blocks.
Also, if referring to those you don’t have the blocks set => https://i.imgur.com/8VrZtnO.png, is just a row.
Also, Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hello,

Please provide a link to your website and an example of the category where the posts do not appear.

Thank you!

Hello,

I made a test with the plugin which we recommend, Molongui and I don’t have those errors => https://i.imgur.com/NzZbYK5.png
Please let me know what settings you have done on the plugin.

Thank you!

Hello,

Due to the fact that we had days off, at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you!

Hello,

Thank you for your kind words.
Our theme has a system in place to block posts, but currently only uses email-based subscriptions.
In the next update, the payment options for accessing a post will be introduced.
Please check this article https://forum.tagdiv.com/tagdiv-opt-in-builder/

Thank you!

Hello @Norbert,

The best solution is to use a mobile responsive version in that way according to SEO the mobile content will be the same as desktop content. Using the mobile version will increase the page speed and they are SEO friendly.

Thank you!

Hello,

1. Please make sure the image is uploaded full-size => https://i.imgur.com/hlrIzYb.jpg
2. Please access the search page results, edit it with the tagDiv Composer, and check if you have the sort order: Latest and without no limit or offset: https://www.screencast.com/t/8aQXkhkNatrA

Thank you!

Hello,

To set the code you can use the element Raw CSS https://i.imgur.com/RhqCpmO.jpg and this is the code
.menu-item .tdb-menu-item-text .tdc-font-tdmp {
font-size: 24px;
position: relative;
top: 5px;
left: -2px;
}
@media (min-width: 768px) and (max-width: 1018px) {
.menu-item .tdb-menu-item-text .tdc-font-tdmp {
font-size: 20px;
top: 4px;
left: -1px;
}
}
.td-header-desktop-wrap .tdc_zone {
box-shadow: 0 -13px 10px 3px rgba(0, 0, 0, 0.12);
}
.td-main-content-wrap {
box-shadow: 0 0 10px 3px rgba(0, 0, 0, 0.12);
}
.td-footer-wrap .tdc_zone {
box-shadow: 0 13px 10px 3px rgba(0, 0, 0, 0.12);
}
.td-main-page-wrap {
overflow: visible !important;
}
.td_block_template_8 .td-block-title > *:before,
.td_block_template_8 .td-block-title > *:after {
height: 3px;
margin-top: -2px;
}


Thank you!

Hello,

Please let me know if you reset the key when trying to activate the theme if you get an error message?

Thank you!

Hello,

After you add the image in the post, please select it and in this tab you can change the size => https://i.imgur.com/vD57644.png

Thank you!