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Anamaria
tagDiv Staff

Hello,

Seems you created a mobile page, the header and footer are taken from the standard ones.
So if you want to use a responsive version, please remove the mobile page, set it on “No mobile page” => https://www.screencast.com/t/E5FO7ZBH and then the responsive version will load.
Also, if you want to use the mobile page you need to edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, please clear your cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

If made a test only with tagDiv plugins and Yoast Seo plugin without extension and the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
– screenshots with the settings made and causing this problem

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m not sure I fully understand your issue. Can you provide some more details?

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this issue is caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that this solution helped you solve the problem.
If I can help you with anything else, let me know!

Have a nice weekend!

Anamaria
tagDiv Staff

Hello, @Alex

Our team of developers will try to solve this problem as soon as possible, and I will let you know when the problem will be solved.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If I understand correctly, this problem persists with the last theme update(Newspaper 11).
If it is so, please make a fresh install on the staging of WordPress and Newspaper 11 and check again.

Thank you!

Anamaria
tagDiv Staff

Hello,

1. I saw you have only one header, you can import more from Cloud Library => https://www.screencast.com/t/eBWgEj03E
2. the option to remove the unused CSS is used only on pages and this option analyzes the website and all CSS that it finds that is not used is removed. Using the Generate critical CSS option will keep the CSS (is not remove the used CSS) but it is loading the necessary CSS for the first look in the website header and the rest of the CSS will be load in later https://www.youtube.com/watch?v=tnkVapqhIHc
3. To improve the core web vitals you need to optimize your website also, you can check this article https://www.wordstream.com/blog/ws/2021/04/02/improve-core-web-vitals and this topic https://forum.tagdiv.com/topic/guys-it-is-possible-to-get-good-speed-with-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

What cache plugin do you use?
Please clean your cache (eve from your browser) and try again.
Also, please ask your host if it has a cache plugin installed.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the hover color on the link from the tab called “Style” https://www.screencast.com/t/EHb4lZyq
If you don’t mean this please give me more details, screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://developers.google.com/speed/docs/insights/v5/about
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

We tested our tool on our demos, and we have such great results!
Take a look at this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have a guide to set the implemented box with the API plugin in widgets, this will be displayed only in tagDiv Composer. I’m not sure, but I think this can be achieved if you have the right skills to edit the theme files.

Thank you!

Anamaria
tagDiv Staff

Hello,

That code is set in the theme files and can be rewritten using this code, select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

On each element is the settings to align it https://www.screencast.com/t/1Pj4wvckXc51

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

What version do you use for mobile?
If you have a mobile responsive or mobile page please edit with tagDiv Composer, and go in manager, there is a setting how to make the sticky menu https://www.screencast.com/t/Ha8ubF0jaX

Thank you!

Anamaria
tagDiv Staff

Hello,

To understand that the problem is a 404 error on the page? but does that page exist?
Also, if you have shortcodes on the page, please make sure you have the tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, Standard Pack).

Also, related to this plugin, it is not tested with the theme, but can you please tell us exactly where the incompatibility occurs?

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Unfortunately, I don’t know exactly how other users use it, but I think it should work on the standard, but you can test it to see how it behaves.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

@insumedical,
I just checked your website and now seems to look fine => https://www.screencast.com/t/JBtK83Qf


@FietsersbondHZ
,
Please make the update on a staging website or a subdomain and send some screenshots with your problem related by design.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and now seems to work well => https://www.screencast.com/t/jkhJYSpXrVl1 I tested on Android.
The problem is only on iPhone?

Thank you!

Anamaria
tagDiv Staff

Hello,

We need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

To disable the sidebar you need to go in Theme Panel -> Post Settings and disable this option => https://www.screencast.com/t/juM8YE9rCy

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what size have the favicon.
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Anamaria
tagDiv Staff

Hello, @dano1066,

The single-post.php file you use does not show the sidebar because it is the default WordPress file and it has no sidebar.
In order to have a sidebar, please use the files from the standard pack =>wp-content/plugins/td-standard-pack/Newspaper/parts/single (copy both files loop-single and single_template), don’t forget to put them in the child theme so as not to lose them when you update the theme.

Thank you!

Anamaria
tagDiv Staff

Hello,

Every time when you want to update the theme, my suggestion is to do it on a staging website or a subdomain in case there are problems then not to affect your live website.
Also, if you use blocks from tagDiv Standard Pack, please update and activate it and then you should no longer have shortcodes on the page.
Now, I checked your website and looks fine => https://www.screencast.com/t/GacCBXlaV0fP -> https://www.screencast.com/t/6vzul6wfZpf1

Thank you!

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