Hello,

A suggestion would be to modify a block that you have not used on the website and to use it only when you want to display that extra data, in this way the modification will not be applied to the rest of the blocks.
Or another alternative is to create your own block, for that please check this article https://forum.tagdiv.com/developer-info/

Thank you!

Hello,

That space appears when the page is zoomed, if the zoom is set to 100% then that spacing will not appear. => https://www.screencast.com/t/gG8vci4IZsOC -> https://www.screencast.com/t/XMG97O7fWSqN

Thank you!

Hello,

When you try to activate the theme, please check if you do not have other plugins activated and try to activate it manually https://www.screencast.com/t/EL4k48Lq if the theme panel does not work. Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Also, if you receive an error message please send it to us.

Thank you!

Hello,

Please check this topic that can help you https://forum.tagdiv.com/topic/article-markups-for-structured-data/

Thank you!

Hello,

If you want to have the same category template for all categories, but with some changes, then duplicate the existing template and for assigning another template go to Newspaper -> Theme panel -> Categories -> Select a category you want and there you can find the setting “Category cloud library template” and choose the template from that dropdown for each category, also you can change the title of template for each category => https://www.screencast.com/t/BMP2o0nqJ

Hope this helps you!

Thank you!

Hello,

I verify your website and indeed is a problem, that’s why, please check if you don’t have a plugin conflict, so please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

I checked your website on multiple browsers and now is displayed right =>https://www.screencast.com/t/2p78JbmkFax -> https://www.screencast.com/t/SWCBtc5TvHWB -> https://www.screencast.com/t/z64WB8pI maybe was a problem related to the cache plugin used.

Thank you!

Hello,

If I understood correctly, you made a mobile page for the homepage, so please make sure you set it => https://www.screencast.com/t/bYroSq7x8T9, also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages)
If you don’t mean this please give me more details, screenshots.

Thank you!

Hello, David

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Hope this helps you!

Thank you!

Hello,

This question has been discussed already here: https://forum.tagdiv.com/topic/cant-edit-footers/ please check it.

Hope this helps you!

Thank you!

Hello,

Please try to deactivate, delete and reinstall tagDiv Composer => https://www.screencast.com/t/WLy01lbc and clear all cache.
Also, if the problem persists after that, you need to use a custom code CSS => https://www.screencast.com/t/nBelRAdE

.single .td-post-sharing {
opacity: 1;
}


Please use the code above and insert it in here: https://www.screencast.com/t/OtVh8O82sN

Thank you!

Hello, Stefane,

I just checked your website and it looks like you don’t have set a link on image, so please make sure the link is set correctly => https://www.screencast.com/t/VHtAD2R9e7Dc
Also, please do some screenshots or a video with the error that occurs when you activate Yoast SEO

Thank you!

Hello,

Please check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check to be sure you don’t have an object cache on the host.

Let me know about your results!

Thank you!

Hello,

Most likely it will not work by installing the plugin, but if it needs to be implemented in code, then in these paths you can find the files for login.
wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php
wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php

Please note that any change you make in the theme files after the update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update.

Thank you!

Hello,

Unfortunately, there is no option to change the audio icon.

Thank you!

Hello,

Facebook & Instagram embeds on WordPress are broken from October 24, 2020.
The easy way to insert the embed the post from Instagram without a plugin is to edit the post, change it on Code editor => https://www.screencast.com/t/Jf1jrKOLO and insert the embed code from Instagram =>https://www.screencast.com/t/04kgRuUjd1-> https://www.screencast.com/t/qCEFodIx

Hope this helps you!

Thank you!

Hello,

I’m sorry for the misunderstanding, indeed, it seems that THUMB PLACEHOLDER does not apply to the mobile theme, it only works on the mobile responsive and mobile page.
I will ask the developers if this is how it should work.

Thank you for your understanding!

Hello,

I made a video with the steps to achieve that footer => https://www.screencast.com/t/BHau261Qtn

Hope this helps you!

Thank you!

Hello,

If you referring you don’t have social share on the mobile theme, please deactivate the tagDiv Composer, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
If you don’t mean this please give me more details, screenshots.

Thank you!

Hello,

In most cases when you get a similar message “ Error at zones: 5(models): 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Usually, the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa). We recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please do a test using only tagDiv plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

If you haven’t made any changes in the theme files, then the rest of the settings made from the Theme Panel or with tagDiv composer will not be lost.

Thank you!

Hi,

Did you ask the host about the cache plugin?
Also, please do a test using only tagDiv plugins and please make sure to clear your cache.

Thank you!

Hello,

If you referring to the image, then you need to set a featured image for that post => https://www.screencast.com/t/0WwaHm9EICPJ

Thank you!