Hello,

You need to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.

Hope this helps you!

Thank you!

Hello,

The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Hope this helps you!

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Hello,

I just checked your website and seems you don’t have set the logo on header => https://www.screencast.com/t/vru69DSy3, also, make sure you have set the same header style => https://www.screencast.com/t/QZhuM7gR9Ka, on the homepage you have Header Style 1 from Theme Panel -> Header => https://www.screencast.com/t/YdWUKYF01nEf -> https://www.screencast.com/t/JITGs5DauhL and for other pages/posts you have the header style from Cloud Library => https://www.screencast.com/t/O2Hynbpbn

Thank you!

Hello,

1. To change the color of the element, edit the page with tagDiv Composer => select the row and in the CSS tab, you can change the background color => https://www.screencast.com/t/7qJXLC3ewd
2. I think you referring to the block, that element is a Big Grid Full from Standard Pack => https://www.screencast.com/t/9BnlJXMa
3. Also, as I said at 1, now select the block and you can change the color of title from General tab => https://www.screencast.com/t/ueCoROopqng

Hope this helps you!

Thank you!

Hi,

Via is a normal field for the provider/s of article source ( In the online article or blog post this have the sense of “from”).
The source represents the place/article where from you take the information.

Thank you!

Hello,

Please provide me with more information about your error, also a screenshot and a link to your website in order to help you.

Thank you!

Hello,

This request is on the list!
Also, in most cases when tagDiv Css Analyzer has stopped it when is use Cloudflare and the Rocket Loader is active (in our guide it is mentioned the Rocket Loader must be disabled).

Thank you!

Hello,

I’m glad that you manage to find a solution.
The implementation of ACF for cloud library is much harder to achieve than for Standard pack and requires more knowledge (developer skills).

Thank you!

Hello, @FFF,

Please make sure all the tagDiv plugins are enabled => https://www.screencast.com/t/sUy4KEsyeGE
Also, if you have the plugins enable, please make a test only with tagDiv plugins, if you have extra plugins please deactivate them and see if is still a problem.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J

Thank you!

Hello,

Please do these steps
1. disable tagDiv Composer
2. uninstall tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello,

I don’t know if this option will be implemented on the mobile theme plugin.
The only solution is to disable the mobile theme plugin on the posts, and then your responsive mobile version will be on (unfortunately, there is no general option, the mobile theme plugin need to be deactivated for each post).
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

I’m not sure I fully understand your issue, please provide more details, like screenshots and a link to your website to investigate the problem.

Thank you!

Hello,

Unfortunately, we recommend using WPBakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hello,

From what I saw from the images and I checked the website I think the problem is due to the cache plugin you are using.
So, please do a test using only the tagDiv plugins, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

I just checked your website and it seems working well -> https://www.screencast.com/t/eAdqSfPMU6n7 -> https://www.screencast.com/t/HwhmsSJrBZ -> https://www.screencast.com/t/0XkGmPEvGL
I understand that you managed to solve your problem, right?
Also, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
If you want to use the mobile theme plugin, you can disable the mobile theme plugin only on that pages/posts (but you can’t disable it for 404 pages/categories pages, etc) from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby, if you create a mobile page, please check if is set correctly.

Thank you!

Hello,

I am not sure I fully understand where the error appears. Can you please provide more details like screenshots and a link to your website? to be able to understand better the problem.

Thank you!

Hi,

We need to take a look, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you

Thank you!

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

I’m glad the problem has been solved.

Have a nice day!

Hello, @knightsbridgelaw,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello, @fzslbsh,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Let me know the results!

Thank you!

Hello,

Please make a test on a subdomain using only tagDiv plugins, clear all cache, and see if the problem persists.
Also, please provide some screenshots and the link to your website.

Thank you!

Hello,

If you have a shortcode for ads you can add it in the ad box-> custom ad => https://www.screencast.com/t/Ee5GstYm. Also, adrotator is used for ads and it is recommended to be added in custom ad from ad box, but you can set that shortcode in other elements such as raw HTML => https://prnt.sc/10jfzg2 or another alternative you can try to set the shortcode in column text or text with title in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB and see if this work. The shortcode is automatically saved.

Hope this helps you!

Thank you!

Hello,

After you install the plugin go back on your WP Dashboard click on Contact > Contact Forms and copy the code under Shortcode https://www.screencast.com/t/xWSvwavU5Y after that click on pages or in posts -> hover the page you have for contact and select edit with tagDiv Composer ( https://www.screencast.com/t/sqDfb18UaqP ) or you can click on the page and after is open click the button TAGDIV Composer (https://www.screencast.com/t/s5qIyXHl).
After TD Composer is open click on add element ( https://www.screencast.com/t/5cUJtKWOGKp), click on the row and drag it at the bottom of your page (or where you like to be your contact https://www.screencast.com/t/kpfqK8PgXJ) and drop the row there, then search for column text then drag it and drop him on the row ( https://www.screencast.com/t/rrb72hZknn ) click on it and then in the sidebar from the left click on edit Content ( https://www.screencast.com/t/n1r2NCyHv ) then paste the code there and click on save and view page (https://www.screencast.com/t/La1oahu35c ).

See the results: https://www.screencast.com/t/mumXQD0uCQ
Here is some documentation: https://contactform7.com/getting-started-with-contact-form-7/
I hope this will help you.

Thank you!