Hello,

Is possible to be from the firewall or security module which blocks admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, you can check this guide https://www.basezap.com/fixed-403-forbidden-error-on-nginx-web-server/, please make sure you all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K

Thank you!

Hello,

Please provide more information, like screenshots and a link to your website.
Also, you can add padding https://www.screencast.com/t/2sheOQME on element and menu.

Thank you!

Hello,

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.
Check our video for more information about how to use it: https://www.youtube.com/watch?v=tnkVapqhIHc&ab_channel=tagDiv
To remove CLS please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/

Hope this helps you!

Thank you!

Hello,

I’m not sure I fully understand what is the issue. Can you please provide me a screenshot and more details?
Also, the mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
About mobile page template if you made a page template and after that, you delete the mobile page without unassigned it from the page still be linked. To remove the linked mobile page you need to create the new one then select the new mobile page after that you can delete the mobile page.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates https://www.youtube.com/watch?v=SpGkOnJeNZY
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

Thank you!

Hi,

I’m glad that you manage to find it.
If you have other questions related to our theme, let us know!

Have a nice day!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please provide a screenshot of your last post and send us a link to your website to investigate the problem.

Thank you!

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.

Hope this helps you!

Thank you!

Hello,

Unfortunately, you can’t translate the Theme Panel => https://www.screencast.com/t/aKRoehRmq9

Thank you for understanding!

Hello,

To remove the unwanted effect and to have the same effect like on the header from homepage, please use this custom code CSS => https://www.screencast.com/t/1KWbOiDOv

body .tdb-menu > li:hover > a, body .tdb-menu > li.tdb-hover > a, body .tdb-menu-items-dropdown:hover .td-subcat-more {
    color: #FFFFFF;
 background-color: #000000;
}
.tdb_header_menu .tdb-menu > li > a:after {
display:none;
}

Set the code in Theme Panel ->Custom code -> Custom CSS

Hope this helps you!

Thank you!

Hello,

I’m glad I was helpful.
If you have other questions, let us know!

Have a nice day!

Hello,

If you have the “more from author” and “Related Articles” in a tab like this -> https://i.imgur.com/ZuIs8Y1.png then you are using standard -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ therefore in theme is only one option that disables both options -> https://i.imgur.com/M8bUmQu.png if you want to keep those templates the only way to remove the “more from author” tab is to use a custom CSS like this one:

.single .td-related-right{
display: none;
}

Set the code in Theme Panel ->Custom code -> Custom CSS
Hope this helps you!

Thank you!

Hello,

That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

I’m glad I was helpful.

Have a nice day!

Hello,

That element is called “Single Post Subtitle ” from tagDiv Composer => https://www.screencast.com/t/oLcsTPGxi and you can set what you want to have in the element when you edit the post, in the Post Settings -> General => https://www.screencast.com/t/ugQ9pUXIz9o

Thank you!

Hello,

To remove the author/date/comments on block 12 you need to go in Theme Panel -> Block Settings -> Meta info on Modules/Blocks => https://www.screencast.com/t/b4kXjK7deT01
The number pagination is only for an element called “Posts Loop” =>https://www.screencast.com/t/n6dOYgT3 and the flex blocks do not have this option.

Hope this helps you!

Thank you!

Hello,

I’m sorry for the misunderstanding, but I didn’t know exactly how Rank Math pro behaves with our theme because is untested with the theme.
The plugins tested with our theme are these: https://www.screencast.com/t/RirNhhFge4J

I’m sorry for the inconveniences!

Thank you for understanding!

Hello,

If you have a Pro Prebuilt Website you can add the social icon with tagDiv Composer => https://www.screencast.com/t/8JOAsFA2rnoN -> https://www.screencast.com/t/YC9driExUC -> you can add an element with drag and drop -> https://www.screencast.com/t/Xp5O9D77nwGw
after you can select the element social icons -> https://www.screencast.com/t/iDUdnl2vOf where you can put to URL to your social profile.

Hope this helps you!

Thank you!

Hello,

Unfortunately, users can’t vote a post, the review is what you set on that post => https://www.screencast.com/t/GVuYAq1GN

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.
Check our video for more information about how to use it: https://www.youtube.com/watch?v=tnkVapqhIHc&ab_channel=tagDiv

Thank you!

Hello,

Exactly, if you have a mobile theme plugin you can’t customize your 404 page.
The only solution is to deactivate the mobile theme plugin and use the mobile responsive version or mobile page.

Thank you for understanding!

Hello @trebol30,

To remove the link on the author name, please use this custom code CSS => https://www.screencast.com/t/tUbmjm1NfFtV

.tdb-author-name{
pointer-events: none;
}

Set the code in Theme Panel ->Custom code -> Custom CSS
Hope this helps you!

Thank you!

Hello,

I hope this result is what you want => https://www.screencast.com/t/5QeeEunMV

blockquote p{
display: block;
text-align:left;
margin-left: 20px;
}
blockquote::before {
content: "\201C";
display: block;
font-family: sans-serif;
font-size: 80px;
position: absolute;
left: -0.75rem;
top:-4rem;
height: 0;
}
blockquote {
margin-left: 50px;
padding-left: 15px;
-webkit-box-shadow: 9px 9px 9px 0px #3f747a;
-moz-box-shadow: 9px 9px 9px 0px #3f747a;
box-shadow: 9px 9px 9px 0px #3f747a;
}


Hope this helps you!

Thank you!

Hello,

For Mixed Content error, I found these topics -> https://wordpress.org/support/topic/mixed-content-43/ -> https://www.thesslstore.com/blog/how-to-find-and-fix-mixed-content-warnings-on-https-sites/

Hope this helps you to resolve the problem!

Thank you!

Hello,

That sidebar appears when using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

Please edit the page with tagDiv Composer and in editor will be display like this => https://www.screencast.com/t/DFSzGIJHOf, you can remove this with right-click on element
=> https://www.screencast.com/t/2bPaDU0LiDE
Also, you can check in Theme Panel -> ADS => Custom ad => https://www.screencast.com/t/Wd2O3DAQ if is set an ad.

Hope this helps you!

Thank you!