Hello,

If you referring to this ad => https://www.screencast.com/t/PeP1plXC it appears. Also, for the latest articles, I think you use the Page Builder + Latest Articles + Pagination and you can find the settings for posts loop in this guide => https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

I just checked your website and the Archives works well => https://www.screencast.com/t/SAoUOwNsNa -> https://www.screencast.com/t/nMMHZ1momg -> https://www.screencast.com/t/4VxlkbqB9FZq
The Yoast SEO and Rank Math Pro normally should not affect archives.

Thank you!

Hello,

This is a video on how to upload your logo => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, please does a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the logo is changing.

Thank you!

Hello,

I’m glad it was helpful.
If you have other questions related to our theme, let us know!

Have a nice day!

Hello,

If using the standard templates for header/footer then please make sure you have activated the Standard Pack plugin.
Also, please does a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser) and see if the tagDiv Composer works.

Thank you!

Hello,

Please make a test using only tagDiv plugins, maybe you have plugins that interfere with our theme and cause this problem, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, after that, if the problem persists please make a full backup to all files and the database and contact us via email at contact@tagdiv.com. Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.

Thank you!

Hello,

If I understood correctly, this is the results => https://www.screencast.com/t/un9uMsCa3gR9
and this is the code

blockquote p{
display: block;
text-align:left;
}
blockquote::before {
content: "\201C";
display: block;
font-family: sans-serif;
font-size: 80px;
position: absolute;
left: -0.75rem;
top:-3.5rem;
height: 0;
}
blockquote {
  margin-left: 50px;
  padding-left: 15px;
  -webkit-box-shadow:  9px 9px 9px 0px #3f747a;
  -moz-box-shadow:  9px 9px 9px 0px #3f747a;
  box-shadow: 9px 9px 9px 0px #3f747a;
}

Please remove the above code, before insert this code.
Also, for transparency, you can use this custom code

.td-scroll-up {
  background-color: rgba(0,141,127,0.3);
}

You can change the degree of transparency => https://www.screencast.com/t/8W86iFkW

Hope this helps you!

Thank you!

Hello,

The weather widget will automatically translate itself to the language from the theme panel if a translation is available – https://forum.tagdiv.com/weather-widget/ so it all depends on the language set if there is no automatic translation for the location in the Bengali language, then it will not be translated.
Maybe you can use another weather plugin or a plugin that translate plugins.

Thank you!

Hello,

Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, for header/footer style/templates, you need to have the tagDiv Standard Pack plugin activate.
If this is not what you mean, please provide more information as screenshots.
Thank you!

Hello,

Maybe your API key is an invalid one, so you should try another one. Please note that some time can be expired.
Please follow our guide here: https://forum.tagdiv.com/weather-widget/

Thank you!

Hello,

You can add the option Archives list from tagDiv Composer and set it where you want => https://www.screencast.com/t/gXKdHLWbqIT

Thank you!

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

I hope the information is clearer now.

Thank you!

Hello,

Please make sure you this option from Theme Panel -> Block settings -> Meta info on Modules/Blocks is enable => https://www.screencast.com/t/y2v83kK8n and the option for Show date on the block => https://www.screencast.com/t/Ve0DebKPjX

Thank you!

Hello,

Please make sure all the tagDiv plugins are enabled => https://www.screencast.com/t/sUy4KEsyeGE
Also, if you have the plugins enable, please make a test only with tagDiv plugins, if you have extra plugins please deactivate them and see if is still a problem.
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J

Thank you!

Hello,

You have a Pro Prebuilt Website, then only some settings from the Theme Panel apply to a Pro Prebuilt website.
To remove the Sign Up/Login from the top bar, you need to edit the homepage with tagDiv Composer => https://www.screencast.com/t/Y5j6ArY8Ug , select the element and with right-click you can delete it => https://www.screencast.com/t/GshM3Q3nwDv

Please try not to reply multiple times in your own topic, this will only delay the response from us because it will move the topic to the back of the line. We always answer from oldest to newest.

Thank you!

Hello,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.

Hope this helps you!

Thank you!

Hello,

This problem may be due to the versions of PHP used. Please update also, the PHP version to 7.3 and see if the problem persists.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://www.screencast.com/t/iD4vFcSr clear all cache(also from your browser), and check if the problem persists.

Thank you!

Hello,

Please send us an email at contact@tagdiv.com, provide a wp-admin link (to can login in WordPress admin zone), credentials, license certificate and purchase code, open the text file and look for the Item Purchase Code. – http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/

Thank you!

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

As I said I need a link to your website so I can help you, I need to know exactly what elements are set.
3. Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, if you use the mobile theme plugin for the mobile version then you can change the transparency from Theme Panel -> Mobile Theme -> Theme Colors -> Accent color => https://www.screencast.com/t/bE6QLLfHqkqq
But if you use a mobile responsive version or mobile page, then the change needs to apply like on desktop.

Thank you!

Hello,

You need to set that parameter (you can copy-paste that line of code from our documentation) => https://www.screencast.com/t/eSg5Sg23htS

Thank you!

Hi, @fm92,

Have you tried to take the above steps?
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc clear all cache(also from your browser), and check if the problem persists.

Thank you!

Hello, @bpistone,

If I understood correctly, you updated the theme, but during the update, you received a fatal error when installing the plugins, right?
This can be from the firewall or security module which blocks admin-ajax.php request.
Please before doing the update, disable the all extra plugins you use and try to make the update manually, this is a guide that can help you => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, if the problem persists, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have shortcodes on the homepage, please make sure you have all tagDiv plugins activate.
In the future, please provide some screenshots with the errors, and how you see when are you logged.

Thank you!