Hi,

I’m glad that you managed to solve the problem!
If you have other questions, let me know!

Have a nice day!

Hello,

Unfortunately, with our theme, you can’t use parallax ads.
You can try our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages(mobile responsive/mobile page) and not for posts or categories for example.
Also, from the screenshot I don’t really understand where that CSS comes from, it can also come from a plugin.

Thank you!

Hello,

The option to disable the fonts for mobile is available only for the mobile theme plugin. If you not using the mobile theme plugin then the option isn’t used.
Also, I saw you have a good score.

Thank you!

Hello,

If you have tried all the steps and it still doesn’t work, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You can update the theme on a subdomain and see if there are any problems.
Also, please tell me what problems you have faced before.
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2
Also, after the update, if you have shortcodes on pages, please make sure you have the Standard Pack plugin activate.
Also, if is still a problem, you can go revert to the previous version in Theme Panel -> Updates => https://www.screencast.com/t/Pa6vDDiivNp

Thank you!

Hello,

I am not sure I fully understand what you are looking to edit. Can you please provide more information, a screenshot and an URL to your website?

Thank you!

Hello,

Please make sure you don’t have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and Contact form 7, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check if you have taken the steps as described in this topic => https://forum.tagdiv.com/topic/need-help-to-insert-contact-form-into-single-post/

Thank you!

Hello,

Unfortunately, these plugins are not tested with the theme and we don’t know what settings should be made so as not to interfere with our theme.
The only solution is to try other plugins on a subdomain and see how it behaves.

Thank you for understanding!

Hello,

Usually, this can be from some extra plugins, so please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

I’m glad the problem has been solved.

Have a nice day!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain ((you case)/migrate you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

You can update the theme on a subdomain and see if there are any problems.
Also, please tell me what problems you have faced before.
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2
Also, after the update, if you have shortcodes on pages, please make sure you have the Standard Pack plugin activate.

Thank you!

Hello,

I am not sure I fully understand what you are looking to edit of the “Header Login” component. Can you please provide a screenshot and more information about what you are looking to achieve?
Also, which variable of the username you referring to, this => https://www.screencast.com/t/x1LdZMkSow, this is the path => wp-content/plugins/td-composer/legacy/Newspaper/parts/login.php => https://www.screencast.com/t/RejAuef9pEIG
Also, if you want only to change the text, you can translate it from Theme Penal -> Translation -> Translation.

Thank you!

Hello,

If you have a Prebuilt Website Pro you need to change the social counter style, with tagDiv Composer select the social counter and it can be done like this -> https://i.imgur.com/qOE6puJ.jpg you can check our guide for Social counter styles => https://forum.tagdiv.com/social-counter-styles-on-newspaper/
If you have a Prebuilt Website Standard you can change the style for the widget from Appearance -> Widgets and you need to add an extra class for what style do you want
-> https://i.imgur.com/MSPJ2v6.png
Style 1: td-social-style1
Style 2: td-social-font-icons td-social-style2
Style 3: td-social-colored td-social-style3
Style 4: td-social-colored td-social-style4
Style 5: td-social-boxed td-social-colored td-social-style5
Style 6: td-social-boxed td-social-colored td-social-style6
Style 7: td-social-boxed td-social-style7
Style 8: td-social-boxed td-social-font-icons td-social-style8
Style 9: td-social-boxed td-social-colored td-social-style9
Style 10: td-social-boxed td-social-colored td-social-style10

Hope this will helps you!

Thank you!

Hello,

In order to understand what problems you have, please provide us with more information, also screenshots and a link to your website, so that we can help you.

Thank you!

Hello,

This issue has been already discussed here: https://forum.tagdiv.com/topic/sharing-problems/

Thank you!

Hello @twsillimanian,

To remove back to top, please follow those instruction:
If you have the tagDiv Standard Pack plugin active then you need to comment this line => https://www.screencast.com/t/NRBxqmUp4I from this path
wp-content/plugins/td-standard-pack/Newspaper/header.php

but if you have the tagDiv Composer plugin disabled then to comment the line go in
wp-content/plugins/td-composer/legacy/Newspaper/header.php
=> https://www.screencast.com/t/OWhnxwfS

Thank you!

Hello,

You can redirect the link using a redirect plugin, but I don’t know exactly to recommend one because we haven’t tested one.
But you can try to do many tests on a subdomain to see if that the plugin used for the redirect does not create a plugin conflict with the theme plugins.

Thank you!

Hello,

I just redid the code and the result is this => https://www.screencast.com/t/D3ZEM8SuqWw
This is the code

body .tdb-menu > li:hover > a, body .tdb-menu > li.tdb-hover > a, body .tdb-menu-items-dropdown:hover .td-subcat-more {
color: #FFFFFF;
background-color: #000000;
}
.tdb_header_menu .tdb-menu > li > a:after {
display:none;
}
#menu-td-demo-top-menu > li:hover > a, .td-header-desktop-sticky-wrap.td-header-active .tdb-menu > li:hover > a{
color: #aaa;
}


Hope this helps you!

Thank you!

Hello,

I just verify your website and seems you have this error => https://www.screencast.com/t/UEk4L7Mka
To resolve, please make sure that you are using the last theme version, Newspaper v10.4 and last WordPress version 5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

Also, for mobile pages please send us some screenshots.

Let me know the results!

Thank you!

Hello,

To create/assign the sidebar on the page please check our video and guides https://www.youtube.com/watch?v=fa7GenCHcBU -> https://tagdiv.com/multiple-sticky-sidebars/ -> https://forum.tagdiv.com/smart-sidebar-2/ => https://www.screencast.com/t/BrIVkOr7lRz3
Also, make sure the sidebar is shorter than the content.

Thank you!

Hello,

This issue can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this helps you!

Thank you!

Hello,

We also tested this code, and indeed it does not apply on blocks but only on posts loop. and its behaviour is like a plugin.
The blocks from our theme are custom elements created by our developers and to apply the code from the created plugin new implementations or adjustments are needed depending on how the code should work (a developer is needed), theme support is only for guidance and theme settings.
If you really want to change this you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!