Hello @antcariello !

Please check in Appearance -> Menus if there is a mega menu set already.
If you can’t solve the issue, we can take a look via email.

Thank you!

Hello @upperloft !

Try to order them by ID: https://prnt.sc/CoUBf3igPCa3

Thank you!

Hello!

Unfortunately, we do not have such an option in our theme.

Thank you!

Hello @stefanegirard !

You can exclude the categories(-ID) from here: https://prnt.sc/qioapUv4ztG7

Thank you!

Hello @pricelesspassport !

That demo is using default templates, and there is no way to edit them with the TagDiv Composer. All the settings that are less could be found in the theme panel settings.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed in the latest update.
It should work well. You should have a page like that: https://prnt.sc/3NqoQ5hI_f3h
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello @ZayTheWriter !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

You have a lot of errors in the console.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @Upperloft !

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @bluedot !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @rafalucena!

Please check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello @Jidarmedia !

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @ArtSeine !

Can’t you edit the page with the TagDiv Composer and remove it?
Is this slide from a plugin or not? Please deactivate it.

Thank you!

Hello @floorforce !

Did you solve the issue?

Thank you!

Hello!

If you will use a cloud category template, then you can duplicate the template, add the ad box element, change the template name and assign it only on your special category. Read all about it here: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello!

Make sure that the theme and plugins are up to date.
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello Tim!

You can change it from Settings -> Permalinks: https://prnt.sc/uwDTHsjgKxen
Or from a SEO plugin if you use one.

Thank you!

Hello Gaurav!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello!

Please check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello @oposum !

I recommend you have a fresh WordPress install and move the entire project (only with the tagdiv plugins) with the Duplicator plugin. So, you won’t have any issues.

Thank you!

Hello @kobird !

This seems to be a caching issue. Please try to uninstall the cache plugin and check if the problem is solved.

Thank you!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If the header and all the elements made by another plugin is appearing in Composer, then the error won’t disappear. I recommend you to try on a new fresh WordPress install.

Thank you!

Hello @jriptide !

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!