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Bettina
tagDiv Staff

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @yourcryptowriter!

Yes, it is the default style of menu. The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.
You can build a menu like this: https://forum.tagdiv.com/modal-popup/ -> example: https://demo.tagdiv.com/newspaper_chained_news_pro/

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/newspaper-theme-many-admin-ajax-requests/

Thank you so much for your understanding!

Bettina
tagDiv Staff

Hello @idove!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @idove!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @akosmemedia !

Try to adjust it with some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, I’ve checked (2 in headers: mobile + desktop) and one in the footer.
Please disable them.

Thank you!

Bettina
tagDiv Staff

Hello @akosmemedia !

The ad code is responsive too? I suggest you to have the auto sizes.

Thank you!

Bettina
tagDiv Staff

Hello!

No. Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no. Sorry!

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello @idove!

If a page is not made with the TagDiv Composer builder, then you can not edit any page.
The builder will recognize only its elements.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

If you use any other builder, then you should re-design the pages with the new tagdiv Composer in order to be editable with this builder.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try these steps: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.

Thank you!

Bettina
tagDiv Staff

Hello @rafi9ben!

Edit the pages with the TagDiv Composer, click on the blocks and check which filter do you use there.

Thank you!

Bettina
tagDiv Staff

Hello @maciejzakrzewski !

You can import the same menu(header template) from the Cloud Library: https://prnt.sc/BfLT9j7VeVSy
That menu use a modal pop-up: https://forum.tagdiv.com/modal-popup/

Thank you!

Bettina
tagDiv Staff

Hello!

Oh, your SVG code is not working at all: https://prnt.sc/wTWwndTdJ_J8
This is a correct SVG which is working in the TagDiv Composer:
https://pastebin.com/4yhD7YSi

Thank you!

Bettina
tagDiv Staff

Hello @christin234 !

We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

If you use any other builder, then you should re-design the pages with the new tagdiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello!

We will update the documentation soon!

We’re sorry for this inconvenience!

Thank you for your feedback!

Bettina
tagDiv Staff

Hello @jaspalsingh !

This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you use the cloud templates, then you should select the font here: https://imgur.com/yHRc24v
Documentation here: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please provide more information about this issue?

Thank you!

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