Hello @niceguyitachi !

If you have different templates, then you need to add the ads to each template.

Thank you!

Hello @BastianF!

You have the option to add and use custom fonts files, please check our guide: https://forum.tagdiv.com/font-customization/

Thank you!

Hello @thedonatshop !

Check this documentation: https://forum.tagdiv.com/adding-multiple-authors-articles/
Please do a test using only tagdiv plugins and Molongui and clear/purge the cache and see if the problem persists.

Thank you!

Hello @zielmedien !

Unfortunately, there are no settings to add a link to the whole row.

Thank you!

Hello @niceguyitachi !

Please provide more information about what is the issue there, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @Freestate!

We will take in consideration your query for the future.

Thank you!

Hello!

Yes, you can. Assign it to a different one and then unassign the old one by accessing Newspaper -> My license.

Thank you!

Hello @aurelienmatte!

You can do this very simple with our elements from Composer. I’ve created for you a sketch, please check the video: https://www.screencast.com/t/SzUxqsRC6

Thank you!

Hello @r0ck3r !

The tagdiv Composer plugin is a bigger one with a lot of functions and settings. Our developers tried to improve it more and more and optimize it as much as they could in every update. Check this article: https://forum.tagdiv.com/what-is-ajax-preloading/

I hope that helps you somehow!

Thank you!

Hello Giri!

After every modification, you need to reindex your website on Google. It may take some more time.

Thank you !

Hello @mgiannelis !

The access for your website is denied: https://prnt.sc/oDL-Xk1evdjD
We try to answer as soon as possible, we answer from oldest to newest.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you so much for understanding!

Hello @tipblogg!

Check this article: https://forum.tagdiv.com/what-is-ajax-preloading/

I hope that helps you!

Thank you!

Hello @axelrlt!

Make sure that when you upload an image, you choose full size: https://www.screencast.com/t/Oxue274e

Thank you!

Hello @niceguyitachi !

Please be patient! They will reply as soon as possible.

Thank you!

Hello Adeel!

I guess you use the black version pro demo. You need to edit the pages with the TagDiv Composer and change the colors of every element: https://prnt.sc/iZ7s1vLIX-4G

Thank you!

Hello!

For the modal popup, you need to create a new page and you can display the ACF fields using the element from the TagDiv Composer.
Documentation here: https://forum.tagdiv.com/modal-popup/ and https://forum.tagdiv.com/custom-fields-support/

Thank you!

Hello!

Please continue the discussion in this topic: https://forum.tagdiv.com/topic/tagdiv-composer-not-working-so-cant-edit-the-prebuilt-theme/

Thank you!

Hello @romanian_paf !

Please contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you.

Thank you!

Hello @dbrussaard !

For autoplay videos, the sound is muted by default because of some browsers restrictions.
There is an option to disable the autoplay option: https://prnt.sc/UFQAu4KlFpCK, so the sound will be available.

Thank you!

Hello @niceguyitachi !

Please let me know what you need to achieve exactly and which demo you mean.

Thank you!

Hello @mauta!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @Luke!

Our tagdiv Opt-in builder is not tested with other plugins.
Documentation here:
– https://forum.tagdiv.com/custom-post-type-support/
– https://forum.tagdiv.com/custom-fields-support/
– https://forum.tagdiv.com/create-form-contact-page/
– https://forum.tagdiv.com/create-frontend-submission-form/
– https://forum.tagdiv.com/use-posts-lists-shortcode/

Thank you!

Hello @loverblessed !

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

In some cases the server firewall or security configuration denied the theme request, causing the problem.
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
First of all, please make sure you have a backup done, deactivate all the non-tagdiv plugins or the cache plugins you use, and then you can update the theme and the TagDiv plugins also.
I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello @shirohae!

Make sure you have the latest update of the theme and plugins too. Check if all the necessary tagdiv plugins are active in the Newspaper -> Plugins. Install the Standard Pack plugin if you use the default templates.

Thank you!