Hello @florentin!

Please let me know how you’ve added this live streaming video because the screenshots you provided above are not working.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @francescodanna02!

Unfortunately, AdRotate plugin, has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thank you for understanding!

Hello!

We’ve added that option to the blocks: https://prnt.sc/PquBMZRr32rW -> https://forum.tagdiv.com/topic/outgoing-internal-links-contain-nofollow-attribute-after-the-last-update/
Make sure you have the latest update of the theme(version 12) and plugins.

Thank you!

Hello @francescodanna02!

The auto ads (which are displayed randomly on your website) should be placed in the Theme Panel -> Analytics/Js Codes. The custom ads should be placed in the selected adspot.

Thank you!

Hello @robbyyy !

Try those options for preload: https://i.imgur.com/5sELvb0.png
Please check this guide and take a look how to improve your page speed by preloading the theme fonts: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts

I hope that helps you!

Thank you!

Hello!

If your post/article has 2 categories(current and another one) assigned, then it will display with the second category tag.

Thank you!

Hello Peter!

You can try to revert an old revision on a page too. If you know exactly where you use that button, please let me know. Make a test and disable those buttons and see if the error is still there.

Thank you!

Hello @sikandar!

Then this issue is from the cache plugin that you use.
Disable it and see the changes.

Thank you!

Hello @Sikandar!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Please let me know where you need the no-follow option?

Thank you!

Hello @starcube!

Make sure you have the latest update of the theme and plugins too. Install the Standard Pack plugin if you use the default templates.

Thank you!

Hello @mgiannelis !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello @diocesipn !

Check in the Newspaper -> Theme panel -> Header -> Logo & Favicon -> Text Logo, text logo tagline.
Are you using the Mobile theme plugin? For Mobile Theme plugin, you can change the logo from Newspaper -> Theme panel -> Mobile theme -> Header and the copyright text in footer -> subfooter.
You can adjust the logo differently in the mobile viewport: https://www.screencast.com/t/XDQJedlggSB, so then it will fit there.

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Please make sure that is set as in our guide: https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
If you want you can try our guide https://forum.tagdiv.com/how-to-make-the-site-faster/
This issue has been discussed already here also: https://forum.tagdiv.com/topic/how-to-make-it-core-web-vitals-optimized/

Thank you!

Hello @miccmalta !

AMP is loading there and it is broken. In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/

Deactivate them and see the results!

Thank you!

Hello @ceointermidia !

1. Please let me know what the issue is with the submission form , so I can try to help you.

2. The tested one is our Tagdiv Opt-in builder plugin.

Thank you!

Hello @nateb2127 !

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve or what is the issue there, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @B3rdan !

We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Hello @dennisjpitocco!

If you use the Hero element, then this bug is on our list and we try to solve it as soon as possible.

Thank you for understanding!

Hello @alxcom!

Can you please provide an example of the format you need to display on the video playlist?

Thank you!

Hello @loverblessed!

Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Hello @hadharm!

Unfortunately, we do not have this function in our theme at the moment.

Thank you for understanding!

Hello @mehmetavsar !

My colleague replied to your email, so please be patient and continue the discussion there!

Thank you so much for understanding!

Hello!

Please activate the Opt-in builder plugin to have that element where the code is there.

Thank you!

Hello @universidademanizales!

You use the Mobile Theme plugin. If you uninstall it, then it will work like the desktop version. The Mobile layout is different than the desktop version and you need to apply the settings for the mobile theme in the theme panel-> Mobile theme. When you do some settings in the desktop version, the settings won’t apply to the mobile theme either. 
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-quick-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. For more information, please visit https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

For options 1 and 2, you need to uninstall the Mobile Theme plugin.

Thank you!