Hello @metacoach!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello @metacoach!

It looks like the resources can not be loaded responding with a 404 error.
Please uninstall the Siteground Optimizer plugin and see the results.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

AMP is faster and works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/

Make sure the redirect mobile visitors to amp option is disabled and try again.

Thank you!

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make a test and deactivate ALL plugins except tagDiv ones and Woocommerce plugin, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please execute these steps:
1. disable Woocommerce
2. uninstall(delete) Woocommerce
3. clear cache (if cache plugin exists)
4. install Woocommerce
5. activate Woocommerce
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Hello Jorge!

Did you save the changes? Are they changed in the theme panel if you re-check?

Please let me know!

Thank you!

Hello Rolf!

All images should be in your Media Library.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

Please let me know if you do not use the Mobile Theme plugin. You can uninstall it, clear the cache, and see the results. Or, you should add the ads in the theme panel -> mobile theme -> mobile ads.

Thank you!

Hello!

The ads are added when you edit the post with TagDiv Composer in the element called “Single Post Content” in the tab ADS or in the “Ad Box” element. 
Documentation here:
– https://forum.tagdiv.com/article-ads/
– https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello!

Edit this page with the TagDiv Composer and add an extra class to that element like this: https://prnt.sc/By6whWedsGGu
Add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.flexclass .entry-title a{pointer-events: none!important;}


Thank you!

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello!

Please uninstall the Mobile theme plugin, clear the cache and see the results!

Thank you!

Hello!

The theme comes with two preset default Google Fonts: Open Sans and Roboto.
For this default demo, you should choose the font which is used from Newspaper -> Theme panel -> Theme fonts -> Font Settings.

Thank you!

Hello!

Please also check the theme panel settings, clear the cache, and observe the results. Make sure you’ve deleted the text or tagline from the TagDiv Composer settings for the logo element.

Thank you!

Hello!

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
If you did these steps and you can’t see the content on the frontend, then this can be caused if something interfere there when the WP Editor saves the content you added and the process can not be completed. Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file also: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Hello!

Please let me know exactly what you mean and provide more information about what you’re trying to achieve, so I can help you efficiently.

Thank you!

Hello!

Please provide more information about this issue or what you tried and it is not working.

A solution for sending a screenshot or video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Read all about AMP from the theme here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello!

Unfortunately, the separator element cannot be inserted into other elements of the single post content.

Thank you!

Hello!

Please uninstall the Mobile Theme plugin and see the results!

Thank you!

Hello!

After every modification, you need to reindex your website on Google. It may take some more time.

Thank you!

Hello!

Please install and activate it, also the required tagdiv plugins and let me know the results.

Thank you!

Hello!

@metacoach Check if you have some errors in the console on that CPT page. Also, try to check if there is not a plugin conflict with other plugins that you use.

@techwafer AMP has its own style/design/template, so it could overwrite the CPT template. Read all about it here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello!

Try to set it as None (default). Please note that if the titles are written like that, then you need to change them manually.

Thank you!

Hello!

Maybe you can find a plugin that can do this for you. But, we do not have a plugin tested with our theme.

Thank you!