Hello!

It should be the same, also in the new interface Cloud Templates. Check if you have the language up, switch it and try to edit the template with the TagDiv Composer. Let me know the results!

Thank you!

Hello!

The latest version of the theme is 11.4.3. Make sure that all the plugins are up to date too.

You can change the search function with another one, using a plugin or something custom.

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If these issues are not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Swann!

Edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there. Make sure you chose a menu there.

Thank you!

Hello!

Check all your URLs and change them manually, so you can be sure that your permalinks are correct, also the URLs of the images from the website.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello!

You need the Standard Pack plugin if you use the default templates. Otherwise, you can uninstall it.
We do not encourage you to use the Standard Pack plugin with the default template
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Anyway, this issue has been discussed already here, please check:
https://forum.tagdiv.com/topic/excessive-css/

Thank you!

Hello!

Unfortunately, this is not possible at the moment with our theme.

Thank you!

Hello!

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Hello!

I can see that you solved the issue, right?

Thank you!

Hello!

Please change the PHP version that you use with a recommended version: https://forum.tagdiv.com/requirements-for-newspaper/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I see. We will investigate and maybe we can introduce the Facebook like button in the Mobile Theme plugin too.

Thank you for understanding!

Hello!

If there is a problem, then you need to verify the file from the child theme and adjust it to the update.
Access Newspaper -> Updates and press the button check for updates.

Thank you!

Hello!

Normally with that option it should work well.
Are you sure that the changes are saving in the TagDiv Composer?
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Lisa!

Please continue the discussion via email to avoid duplicate answers!

Thank you for understanding!

Hello!

The latest version of the theme is 11.4.3. Make sure that all the plugins are up to date too.
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated).
If you have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Thank you!

Hello Alex!

Yes, you can upload only the Woo Shop Base Template – Shop Apocryph from Dashboard -> Cloud Templates.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Do you mean the Mobile theme plugin? If you want to use the responsive version or the mobile pages, then please uninstall the Mobile theme plugin and see the changes.

Thank you!

Hello!

Please uninstall the Mobile Theme plugin and see the changes.

Thank you!

Hello!

Edit the post template with the TagDiv Composer and change the color of headings: https://prnt.sc/2_IsB5U-icyF

Thank you!

Hello!

This color wasn’t set up as a global color, so you need to edit every element and change the color, sorry.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/facebook-like-2/

Thank you!

Hello!

This issue has been discussed already here, please check and reset the key as described here: https://forum.tagdiv.com/topic/tagdiv-cloud-library-envato-key-is-missing-or-invalid/

Hope that helps you!

Thank you!

Hello!

If a code is displaying in your frontend, then this means some plugins are deactivated.
Please check if the plugins are activated in the Newspaper -> Plugins.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and try to help you as soon as possible!

Thank you!