Hello @stocknow95!

When you install a demo without content, it is normal to appear differently.

Thank you!

Hello @calw252!

We will investigate too this issue and please let us know all about it.

Thank you for the feedback!

Hello @pratiek!

A workaround there could be to edit the tablet viewport, click on the Header menu -> Mega menu tab and set a container width 100 % & content width 100%.

Hope that helps you!

Thank you!

Hello @kennethhede!

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @muktipolice!

Please make sure you inserted a space after every word.

Let me know the results!

Thank you!

Hello @Balint!

Please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @prodottiecologici!

Use the special filter current category and sort order latest. Check the guide from above.

Thank you!

Hello Rafa!

Unfortunately, we do not have any test license. You can simply duplicate your website using a plugin such as duplicator in order to move it on a new host. After that, you can unregister the theme from the original website.

Thank you!

Hello @ionutm!

Ok, get it. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello Rafa!

Check this topic: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues
I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/

Thank you!

Hello @ionutm!

If you need to assign a cloud template to your category, then please check the documentation to know how you can do this(first link).
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello @Bamsfoldigital!

Please check this topic https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello @sun!

This issue is discussed already here, please check: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello @Flash83!

Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello @tolgmau5!

The issue has been discussed already here, please check: https://forum.tagdiv.com/topic/spinning-wheel-of-doom/

Thank you!

Hello @thegrandes!

Please try to clear the cache and try in an incognito files, or make sure there is not a plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please try to force refresh the page(CTRL + SHIFT + R).

Hope that helps you!

Thank you!

Hello!

Please check our guide from here: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello!

I’m sorry that you are very disappointed about this theme, but I feel that we can find the solution, some settings for your amp and mobile theme plugin and a great configuration, in order to display them perfectly on your website.
I know that our theme is a little bit hard to manage and set, but that’s why we are here.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– more information about your issue
Our team will take a look!

Thank you!

Hello @GamersRD!

Multiple lazy loading active at the same time will most likely cause problems with the images. Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache and let me know the results!

Thank you!

Hello @vet!

Please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @vet!

We will take in consideration your query for the future, but you can use a plugin and as you said above, some CSS to adjust the design.

Thank you!

Hello @wooosnl!!

Please note that for Youtube you need to change the API key, because sometimes it’s possible it will expire. Also, reset all settings: https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hello @muterobert!

Please provide a video with the issue, so I can check it too. Please try to force refresh the page(CTRL + SHIFT + R) before.

Thank you!

Hello!

Please check this topic, it could help you: https://forum.tagdiv.com/topic/simple-question-yes-or-no/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @kennethhede!

Check the documentation here: https://forum.tagdiv.com/unique-articles/
Please access the search page results, edit it with the TagDiv Composer, and check if you have the sort order: Latest and without no limit or offset: https://www.screencast.com/t/8aQXkhkNatrA

Thank you!