Hello @beldar!

Yes, sorry for the misunderstanding. I’ve tested this feature on my end and it works well.
Please make sure you have the latest update of the theme and plugins, also make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.

Hope that helps you!

Thank you!

Hello @kimstipguide!

It seems you use untested plugins with our theme, so unfortunately, we can not provide support for the element of the untested plugin. Please ask the developer of that plugin.

Thank you for understanding!

Hello Thomas!

We will take in consideration your query and I will add this feature on our improvement list.

Thank you for the request and proposal!

Hello @estcos!

I’m glad I could help you.
Let me know if you need further assistance.

Have a nice day!

Hello @newsng!

Then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make sure you have the latest version of the tagdiv plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.

Hope that helps you!

Thank you!

Hello @magaze!

I’ve checked your website and I can see some CSS display none important which do not allow the ads to show.
Please check the code and the permissions from your google account. Delete your cache and try again.

Thank you!

Hello!

Your current demo is indicated here: https://www.screencast.com/t/dC2nQSoagjwl
You can verify for example from the settings which font is used, or by inspecting the website -> Computed: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Usually, we use the fonts from Google Fonts for the demos. The theme comes with two preset default Google Fonts: Open Sans and Roboto.

Thank you!

Hello!

Please make a test and do not use any cache plugin and see if the problem is still there.

Let me know the results!

Thank you!

Hello Bob!

Please access that page with the wrong header and make sure you have assigned the new header. Edit the page with the TagDiv Composer, access the Website Manager and check the header.

Thank you!

Hello @dobriyalji!

You can choose a demo from here: https://demo.tagdiv.com/select_demo/select_demo_newspaper/
Check this video tutorial, it could help you with some tips: https://www.youtube.com/watch?v=SoGQ0d5kIBg
Or we could do this for you, for customization and other services, please contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @scohen!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @thewotme!

Please make sure you have Standard pack plugin installed and active.(Newspaper -> Plugins)

Let me know the results!

Thank you!

Hello!

It seems that you use a cloud template for your posts, so the theme panel settings are not applied there. Please access your post and press the green button edit with the TagDiv Composer, click on that elements and you’ll find some settings for that.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello Tasakaal!

For default templates you need the tagdiv Standard Pack, please check your homepage now.
For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello @muktipolice !

Please edit your homepage with the TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there. Check the logo from there and disable the h1, so you won’t have multiple h1 and also on mobile version.

Thank you!

Hello @estcos!

Make sure you have the menu placed in the header and the header is global on all your templates.

Let me know the results!

Thank you!

Hello Bob!

Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Rolf!

This issue has been already discussed in this topic, please check: https://forum.tagdiv.com/topic/gadgets-pro-logo-not-changing-2/

Thank you!

Hello @jtoney

I recommend you to use a redirect plugin for that.

Hope that helps you!

Thank you!

Hello @cfasencio!

Please make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello Paulo!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @Beldar!

I’ve checked your website and it seems that they are loading, but slowly, till the page is fully loaded. I recommend you to optimize your images and your website page speed.

Thank you!

Hello @myIFI!

Note that tagDiv Standard Pack plugin is only for Newspaper theme, for Newsmag you need to enable the tagDiv Composer.
In order to avoid misunderstandings, then please provide more information about the issue or what you need to achieve, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @viral!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/can-not-insert-image-to-element-in-tagdiv/

Hope that helps you!

Thank you!