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Bettina
tagDiv Staff

Hello!

In some demos, this element has some setup made from the TagDiv Composer which make that box to look better than the default style.

Thank you!

Bettina
tagDiv Staff

Hello!

1. Check this article: https://woocommerce.com/apple-pay/#
2. The checkout page is totally standard from the Woocommerce plugin. So, I recommend you to ask them about it.
Please provide more information about how you use Newsletter there. A useful documentation here: https://forum.tagdiv.com/the-newsletter-plugin/
3. When you need to login there are the saved username and password. Please provide more information if you mean this or not, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

For sure this file is not from the theme, it’s from the WP Rocket plugin.
If you delete this table, then the plugin will not work properly.
Please check this article here: https://stackoverflow.com/questions/68347966/wp-wpr-rucss-resources-table-with-huge-size

Thank you!

Bettina
tagDiv Staff

Hello!

Please check our documentation here: https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

Please let me know exactly where and how you need to add a sidebar.

Thank you!

Bettina
tagDiv Staff

Hello!

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure the Standard Pack plugin is installed and active.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please check our documentation:
https://forum.tagdiv.com/tagdiv-opt-in-builder/
https://forum.tagdiv.com/the-newsletter-plugin/

Only Newsletter works with Mailchimp.

Thank you!

Bettina
tagDiv Staff

Hello!

You can use this plugin and insert in every demo. Drag and drop the Leads block into your page or post when you edit it with the TagDiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello!

If you want, we can take a look and see what happened there. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

I can’t see any PHP error on your site, and we’ve tested this version and it couldn’t be any errors.
Although, there is an error, but not from the theme. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can check the server speed or your internet which those are external factors for your website to work slow.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
When you update the theme to 11.3.1, make sure you have the latest version of the PHP, WordPress, theme and plugins. Check in the Newspaper -> Plugins and make sure the plugins are active. If you use default templates, then please install the Standard Pack plugin.

Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello Ade!

If you use a cloud/PRO template, then you can edit the page with the TagDiv Composer and delete the element with the ad. There is actually a recycle bin basket for every element if you just look carefully: https://www.screencast.com/t/wFYdqgpo6pT

Thank you!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you!

Bettina
tagDiv Staff

Hello!

You can not update the theme from the theme panel, but you can save the settings from the theme panel and import/export them: https://forum.tagdiv.com/import-export-theme-settings/
But, if your settings are made in the TagDiv Composer, then these are not saving in that backup from theme panel.
You shouldn’t add the settings manually, but I recommend you to make a full backup before.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, opt-in builder does not currently work with Mailerlite.
The only option would be to use the TagDiv Newsletter plugin with the demo and try to style that form.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for un-tested plugins.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

In order to avoid a misunderstanding I ask every time for a screenshot.
Please edit the page with the TagDiv Composer, click on that element and check if there is no sort order: Random. If this setting is on, then they are changing every time when you refresh the page.

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
When you update the theme to 11.3.1, make sure you have the latest version of the PHP, WordPress, theme and plugins. Check in the Newspaper -> Plugins and make sure the plugins are active. If you use default templates, then please install the Standard Pack plugin.

Thank you!

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