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Bettina
tagDiv Staff

Hello!

Please edit the page with TagDiv Composer and please check the Flex Block’s settings. Let the offset field empty with no space, no value, then the posts will display.

Thank you!

Bettina
tagDiv Staff

Hello!

If you do not want to apply the row in the footer, then it is no way to achieve what you need. But, you can duplicate the template, change the name and place the row in the footer as I showed you. In this case, you can assign this footer template only on this page and for the other pages you apply the original one.

Thank you!

Bettina
tagDiv Staff

Hello!

If you look to the Posts Loop settings, you can find here an option: https://www.screencast.com/t/UnrslNGGibTH
Set a value to the Title length which is suitable for your needs.

Thank you!

Bettina
tagDiv Staff

Hello!

I just checked your website on Chrome and they are displayed: https://www.screencast.com/t/EaUUwLvIYZ7M
Please check if you have an AD Block app installed on your browser, delete the cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello Mike!

Normally, when you install a demo, will overwrite with the new font. Maybe, could be a plugin conflict or you have some custom fonts set it there. Please provide your website link, so I can check the font also.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.

Let us know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and a screenshot with your error, also a website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

Then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello Christian!

Unfortunately, we do not have this option implemented in our theme or a tested plugin in order to achieve this. Maybe you can find a plugin which is suitable for your needs and it is not causing any plugin conflict with our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Here, my colleague explained how to add a caption to your featured image: https://forum.tagdiv.com/topic/few-questions-6/
And please just look if your caption is not set it as hide caption.

Thank you!

Bettina
tagDiv Staff

Hello Helvecio!

Try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Please do not use WP Bakery!

After update, please make sure your plugins are up to date too. Disable,uninstall/delete TagDiv Composer,delete cache, install, activate and clear the cache also.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

You can find these files here: td-standard-pack/Newspaper/parts/single.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you imported the template for the shop page and also that the tagDiv Shop is installed and activated: https://tagdiv.com/how-to-build-an-ecommerce-website-with-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

If you will include in the email also the topic link, then my colleague will take a look for this problem too and let you know what can be done.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, AMP is faster and works better only with Mobile Theme plugin.
For more information, check our documentation here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

Multiple categories filter has the same filter as Multiple taxonomies. With this filter you can choose 2-3 categories, but you can not display only 1 post from a category for 1 block. It will display maybe 2-3 posts and the rest from another category. Only if you will have the categories containing only 1 post, then it will work.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no option for every posts. But, you can use a cloud template for posts and assign it to the posts you do not need featured image. Edit this template with TagDiv Composer, and delete the element called Single Post Featured Image, so that in this mode you won’t have featured image.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello Zac!

Maybe you can try to use one of these plugins: https://justfreewpthemes.com/top-8-best-wordpress-preloader-plugin-in-2019/

Thank you!

Bettina
tagDiv Staff

Hello!

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to add the image over the footer, then insert a row into the footer zone, add the inline single image in that row and apply those settings:
https://www.screencast.com/t/J7BJB0jfH
https://www.screencast.com/t/ixT5sXH6XSCw

Hope that helps you!

Thank you!

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