Hello!

We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Hope that helps you!

Thank you!

Hello!

Unfortunately, Cloud library templates do not work with CPTs.

Thank you!

Hello!

Check also in Dashboard -> Settings -> Discussion if you have the settings with comments enabled, and please disable all options regarding to the comments.

Thank you!

Hello!

The access is denied, so I can not see your screenshot.
Please make sure you have Standard pack plugin installed and active.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello!

Please follow this video where I showed you how to keep your sidebar at 300px and the first column to occupy remaining space in the row: https://www.screencast.com/t/yJ7fyAptu8QM

Thank you!

Hello!

I’ve checked your website and it seems you do not have the theme active.
Please activate the theme like this: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

Please try to downgrade and try to update again if it’s possible.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.
Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

You should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads.

Thank you!

Hi,

Please make sure you have AMP plugin installed and active also and send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

If you mean the links in an article content, then you can set it in Gutenberg.
Please let me know which links from where exactly.

Thank you!

Hello!

Please verify on the page(if it is on all your pages, then maybe it is in the header or footer) if there is an image(mob.jpg) that it is not more available on your website.

Thank you!

Hello!

Please try to downgrade and try again if it’s possible.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

I do not know exactly which element it is, but if you edit the page with TagDiv Composer, then in the left side you will see the name of the element.
I think it is about a posts loops element.
The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please check our documentation:
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope that helps you!

Thank you!

Hello!

You use a cloud template, so you can change the font when you edit the pages with TagDiv Composer. For almost all elements you can change the font. Click on default font and you can see this: https://www.screencast.com/t/lQXWyGrvxiz

Thank you!

Hello!

Please provide more information, screenshots and your website link in order to help you.

Thank you!

Hello!

I’ve checked your website and it seems to work just well now.
Please clear your cache and try again.

Thank you!

Hello!

There is actually a recycle bin basket for every element if you just look carefully: https://www.screencast.com/t/wFYdqgpo6pT ; the second way to delete something is that you can drag & drop the element at the bottom of the page where will be a red area, and the third way is to click on the element and hit the button DELETE from your keyboard.

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

I’ve checked your website and I could not see this.
But, I believe this is appearing when you load the page, so this issue can be from your page speed because when the menu is loading too slow then you can have this kind of issue. You need to try to optimize your website.

Thank you!

Hello @ahmetekinler!

Please send an email in order to see if you have the same problem or not. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please edit the homepage with TagDiv Composer and check the settings from this element “Header live search”. If there is everything alright, then start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!