Hello!

I checked your source code of homepage but I can not find it.
Did you manage to solve your issue?

Thank you!

Hi!

I checked your website page and it seems you have a different header.
If you have a responsive version, then please edit the homepage with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and check if the header is set it correctly.

Hope that helps!

Thanks!

Hello!

If you use a cloud/PRO template, you need to edit that template and change the font for any elements. For example, if you edit a post template and all your posts use that template, then it should change automatically on all your posts.

For default templates you have some settings in theme panel.

Thank you!

Hello!

If this CSS code is generated by our elements, then you can not remove it unless you use a caching plugin.

Thank you!

Hello!

Our tested SEO plugin is Yoast SEO plugin.
For more information about this plugin, please take a look here: https://yoast.com/wordpress/plugins/seo/

Thank you!

Hi @nick_lse,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can help you also with this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

We were testing the Facebook sharing with Yoast SEO plugin and it is working, check this guide: https://forum.tagdiv.com/facebook-share/

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for your understanding!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you use a cloud/PRO template, then it should working.
Did you manage to solve the issue with spacing?

Thank you!

Hello!

Please take a look in this topic: https://forum.tagdiv.com/topic/how-to-create-a-custom-single-template/ ; https://prnt.sc/10sd9x2

Hope that helps you!

Thank you!

Hello @randhirek!

I search about your email but I didn’t found any one from you.
Please resend the email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

We are sorry about this inconvenience!

Hello @Balint!

Yes, can be possible for example, you have to copy( CTRL + C ) the element, access another page, then paste ( CTRL + V ) the copied element there.

Thank you!

Hello!

Please make sure that you activated the ajax view counter as you can see here: https://www.screencast.com/t/9wTAzeUSnAA and make sure that your posts have views:https://i.imgur.com/oCnKXjZ.png
Also, check this topic too: https://forum.tagdiv.com/topic/post-view-counter-in-dashboard/

Let us know the result!

Thank you!

Hello!

Yes, you are right. The element with page content is not implemented in our theme.
A solution for this could be to use an element called “Column text” for example.

Thank you!

Hello!

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
Hope that helps you!

Thank you!

Hello!

Please take a look in our documentation about CPT: https://forum.tagdiv.com/custom-post-type-support/

Hope that helps you!

Thank you!

Hello!

Please provide me a screenshot, website link and more information about which exactly the function and plugin you mean in order to help you.

Thank you!

Hello!

If you won’t use default templates, then you don’t need to have Standard Pack plugin installed. Also, cloud library plugin can not be uninstall if you use a cloud template.

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello!

If you use a cloud/PRO template, then you can edit easily with TagDiv Composer, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you have a cloud template and you can not edit the page with TagDiv Composer, then please provide more information about that, a screenshot and your website link in order to help you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and find a better solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

No, but you can take a look in our guides where those settings are explained here: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello!

Edit the page with TagDiv Composer and check if there is no white background or some elements above them.
If the problem is not solved after that, then send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and find a great solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!