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Bettina
tagDiv Staff

Hello!

Deactivate also the Mobile theme plugin and check again.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there are no settings in order to achieve that.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Ensure that you have configured the featured image in accordance with the documentation provided here: https://forum.tagdiv.com/featured-image-or-video/
Edit the article with the tagdiv composer and check if you see the featured image. Otherwise, please add the element Single Post Featured Image or Single Post BG Featured Image.
Check this guide: https://forum.tagdiv.com/facebook-share/

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the available options here: https://app.screencast.com/JHglUXi9h86lo

Thank you!

Bettina
tagDiv Staff

Hello!

I think there is an empty modal popup. Please use the mobile menu and choose a menu to display in the tagdiv composer: https://app.screencast.com/ltzDTU0q6R3Qe

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve tested on my end and for me it works well. Please add another element and try again. Save, clear all the cache and let me know the results.

Thank you!

Bettina
tagDiv Staff

Hello Giri!

I’m not sure if it will work with this format. Check this guide: https://developers.facebook.com/docs/sharing/webmasters/#images

Thank you!

Bettina
tagDiv Staff

Hello!

There are some settings for border radius in the CSS tab of the elements.

Thank you!

Bettina
tagDiv Staff

Hello!

You can move the entire website with the help of the Duplicator plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

There are two places for the theme to be assigned and active.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. It’s available.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this screenshot: https://app.screencast.com/ZKRn9IQkdKkYR

Thank you!

Bettina
tagDiv Staff

Hello!

There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website. If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website, and I can see that you have a 403 error displaying in the console; that’s why the loading feature doesn’t work.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not sure why Google can’t see it. Please try to reindex your website and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can’t add a shortcode into another shortcode.

Thank you!

Bettina
tagDiv Staff

Hello!

Do you use any redirections?

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/ajax-view-count/
There are two choices: the WP postviews plugin and the counter from our theme.
If you do not activate the option from the first link or forget, then you cannot take the previous post views back and add them to the counter.

Thank you!

Bettina
tagDiv Staff

Hello!

Then try to use the Single image shortcode that have a field to insert an image link.
The problem appears in the flex block builder because it will apply the same image or you can add multiple flex blocks builder with different module created custom for each post/article.
With custom fields, you will need custom code: https://support.advancedcustomfields.com/forums/topic/how-to-link-an-image-field-to-an-external-url/

This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you have all the plugins installed and active in the Newspaper -> Plugins. Activate also the Standard Pack plugin if you use the default templates. Although I recommend you to use cloud templates and also cloud header templates and change the logo in the tagdiv Composer.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

Sure. It will show it too.
The settings from the theme are not enough to replicate the mega menu design. You will need custom code there. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Bettina
tagDiv Staff

Hello!

Check this workaround: https://wpml.org/errata/language-parameter-on-the-page-results-in-blog-posts-being-shown/
Also, you can use gTranslate plugin to translate your website.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that you solved the issue.

Have a nice day!

Bettina
tagDiv Staff

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

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