Hello!

Please provide us your website link in order to help you!

Thank you!

Hello!

Please make sure that you activate the option you need for the thumbnails size(265 X 198) from Newspaper -> Theme panel -> Block settings -> Thumbs on Modules/Blocks.
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check our guide from here: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!

Thank you!

Hello @ChildhoodBiz!

I changed “p:first-child” to “p:first-of-type” because you have a picture before dropcap there.
Please try with the last code which I gave you because it should be working.
If you tried, and also you didn’t managed, then please write an email to us at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

Please follow the instructions presented in the video from this page:
https://developers.facebook.com/docs/sharing/domain-verification/
You need to put it in the root folder of your website, not in header.

Thank you!

Hello!

In the Grid Flex 6 element isn’t that option for the Load more button, only in Block 14 element.
If you use Block 14 element you can:
– add a hover color from here: https://www.screencast.com/t/V5q38AbJlq1G
– customize Load more button only from Style tab from the element
I recommend you to use Flex Block 4 to have more options to customize the design. With a few options then you can obtain the same design of Block 14 and it also has the settings you are looking for.
Hope that helps you!

Thank you!

Hello @devinda!

Do not use both page builders on the same page. You can not have 2 builders in the same time because it will cause a plugin conflict.
Instead of Gutenberg editor, you can use the classic editor.

Thank you!

Hello!

If you have a cloud/PRO template, then you should be able to edit them like in this video: https://www.screencast.com/t/SJay3CdCwK7a
Note that you need to access a post from your website, then edit with TagDiv Composer.

Thank you!

Hello!

Check these tutorials to understand how classic editor and Gutemberg works: https://www.youtube.com/watch?v=Qdtr-QcUVv4

You can choose which one is easier for you to understand.

Thank you!

Hello!

Please make sure that you activate the option you need for the thumbnails size from Newspaper -> Theme panel -> Block settings -> Thumbs on Modules/Blocks.
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check our guide from here: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!

Thank you!

Hello!

This may be caused by a plugin or unused files.
You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you for your understanding!

Hello!

Could you please provide us a link to your website in order to help you?

Thank you!

Hello @Tinystepsbabyclub!

That you can ignore it because it shouldn’t cause any issue.
Please try to change the name of the texts from Newspaper -> Theme panel -> Translations -> Translations. There you can see a list of texts to translate, search about those 2 texts and write in the right field the way you need to display on your website.
Let me know about your results!

Thank you!

Hello!

You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I’m glad you have managed to solve the issue, but it is a bit strange.
Please, check this topic: https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/
Let me know if you need further assistance.

Have a nice day!

Hello @ChildhoodBiz!

Please delete that code from above and use this code instead for your case:

div.tagdiv-type p:first-of-type:first-letter{
float: left;
font-size: 4em;
color: #000099;
margin-right: 0.10em;
line-height: 90%;
text-shadow: 0.05em 0.05em #C0C0C0;
}

And also you can modify the style how you want.
Please, let me know about your results!

Thank you!

Hello!

I checked your website and it seems you have an uninstall plugin missing.
So, please make sure you have all TagDiv plugins installed and activated.
Let me know about your results!

Thank you!

Hello!

Unfortunately, there is no setting to do that.
But all you can do is to modify the width of the element called “Category Siblings” from the category page you edited by TagDiv Composer. Check this screenshot: https://www.screencast.com/t/U78CPCzOHwnS
Note that this solution is not all the time the perfect way you can do it, because if you have a shorter text, may display 2 items for you, and you have to put another value there.
Hope that helps you somehow!

Thank you!

Hello!

I recommend you to update the theme via file transfer, so you should haven’t any issues.
Please follow our guide from here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, if you can’t manage to do this, then you can write us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please make sure you have installed Cloud Library and TagDiv Composer plugin.
Normally, this need to work like in this video: https://www.screencast.com/t/c3rExfqkjq2
Let me know about your results!

Thank you!

Hello!

I checked your website and it seems you have an uninstall plugin missing.
Please make sure you have Cloud Library plugin installed and activated.
Let me know the results!

Thank you!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/ (point 2)
Let me know about your results!

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

It is written in this documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Also, check this screenshot: https://www.screencast.com/t/cMBNcL96t ; In this screenshot you can see the left side (root theme folder) where you will find these files and you need to paste in the child theme folder.
Please try to do this and let me know about your results!

Thank you!

Hello!

It seems you have installed Mobile theme plugin. When you install Mobile Theme plugin, your pages on mobile will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

Hello!

If you changed the font size in desktop version with TagDiv Composer, then please change the viewport like this: https://www.screencast.com/t/LwZ0kuMcZrGx and change also there the font size.

Thank you!