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Bettina
tagDiv Staff

Hello!

Please provide me more information about your issue, a screenshot and your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to search your menu and edit it like in this screenshot: https://www.screencast.com/t/o51ZPnt6Agvo

Thank you!

Bettina
tagDiv Staff

Hello!

A solution for this could be to create a new single post cloud template, edit it with TagDiv Composer to remove the single featured image element and then you assign this single post cloud template which you just created into whatever article you need. You can assign it by edit a post normally(without TagDiv Composer) and you will find a section at the bottom of the page.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Could you please provide me your website link in order to help you?

Thank you!

Bettina
tagDiv Staff

Hello @huynhlekien!

Please try to add this CSS code:

.wp-block-image .aligncenter>figcaption {
display: block !important;
}

You should add this code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

It seems this is a bug at the moment in our theme. Our developers are working on it. As soon as we have an update, we will let you know.
We are sorry for the inconvenience!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please verify if you have installed Standard Pack plugin.
Also, please try to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend you to update the theme via file transfer, so that you don’t face any error.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello @devinda!

You can not have 2 builders, one for post pages and one for normal pages. So, you have to choose between them.
We don’t have a global setting to do this, but one solution could be to increase the width of each row from your website.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you !

Bettina
tagDiv Staff

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

Unfortunately your e-mail was in our SPAM folder; Our team is looking at it as we speak and they will reply !
We are sorry for the inconvenience!

Thank you!

Bettina
tagDiv Staff

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You can edit the style of “Header main menu” element and you can achieve a dropdown list when you edit the width exactly how I showed you above.
Could you provide me a screenshot or a link to your website in order to help you with this issue?

Thank you!

Bettina
tagDiv Staff

Hello @Roularta!

If you have a cloud/PRO template, then you can edit the post page with TagDiv Composer, click on text and you will have these settings in the element like this: https://www.screencast.com/t/r4pj0fKqzJ
So you can add your ad code there and set up the Par(Paragraph).
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

Please, check this topic: https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/
Your element is called “Posts Loop”.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Then we need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow our guide from here: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
In the future, please don’t provide these details here.

Thank you!

Bettina
tagDiv Staff

Hello!

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not tested this plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

This is an element from Standard Pack plugin, and it appears there because you uninstall the plugin.
You can fix this by editing the page with TagDiv Composer and save it without any modification. TagDiv Composer will automatically remove it.

Thank you!

Bettina
tagDiv Staff

Hello!

You can change the color easily from here: https://www.screencast.com/t/1aYZyX6uxhY1. Please make sure that you save the changes.

Thank you!

Bettina
tagDiv Staff

Hello!

The back to top arrow can be change only using css code. For example if you want to remove that arrow you can use this css code:

.td-scroll-up {
display:none;
}

Set this code in Newspaper -> Theme panel -> Custom code -> Custom css.

That box which appear there it could be from a plugin because we don’t have this thing in our theme. Please look about other plugin settings.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not tested Forminator plugin, so we can’t say if it will work or not. Also please note that we don’t offer support for untested plugins.
We are sorry for the inconvenience!

Thank you!

Bettina
tagDiv Staff

Hello!

You can do this only with TagDiv Composer plugin and only if you will use a cloud/PRO template.

Thank you!

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