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Bogdan B.
tagDiv Staff

Hi,
Basically you need to update visual composer to version 4.11.2. the version is bundled with the latest version of our theme.
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Cheers!

Bogdan B.
tagDiv Staff

Hi,
There is a visual composer element that does exactly what you request. It;s called the homepage post element: http://demo.tagdiv.com/newspaper/homepage-one-top-post/
You can simply add it to your page in visual composer: http://screencast.com/t/Z2h2Sdx8x6GX
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately this is the way WordPress works. The theme cannot influence user roles in any way. Any modification to these functions will have to be made from wordpress.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme uses the default wp registration so the browser should provide the ‘remember the password’ option automatically if this was not deactivated from the browser itself. Unfortunately there is no keep me logged in option in wp so for this you will probably need a plugin.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The author box can be removed from here: http://screencast.com/t/X5ZteE8P
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Well in order to have block elements on your post page, you will require visual composer as it is required by the theme. Visual composer is not tested on posts so we cannot say for sure how it will affect seo. You can try to use the shortcodes without the rows and columns to see if it will position properly.
Unfortunately I have no better answer as VC is not tested on posts.
Thank you.

Bogdan B.
tagDiv Staff

Hi,
You are facing the CDN issue when fonts are loaded from another source. Please follow this topic to fix it:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
If you disabled ALL plugins except visual composer and cleared cache and the issue is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue. Please also include a link to this topic so we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately this cannot be done if you chose a 2 column footer layout. If you want to have the text centered, you need to use a 1 column layout. Imagine the footer as being a table on 2 columns. You cannot have a text stretch on 2 columns. You need 1 column to get it centered.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

@Georoge
1) The header menu will make the logo fit the scrolling menu. Do you want to have the full size logo in the scrolling version of the menu?
2) you can use this css to remove the menu on a 404 page:
.error404 #menu-new-menu-1{
display:none!important;
}

3) This issue is caused by the plugin you use for the contact form. Please use contact form 7 as that is the tested plugin with our theme.


@Cybi

Please create your own topic when having support questions not related to the topic you post on. Your issue is very different. For some reason, your theme cannot find the index.php file. I think you are not installing the theme correctly or maybe the chilf theme. please follow this guide to properly install you theme: https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Maybe this is your issue:
https://forum.tagdiv.com/topic/cant-save-theme-settings/
If the wordfence plugin is not the one causing it, please disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The ‘bumb’ on our forums has the opposite effect. It only delays your answer as it moves the topic to more recent ones and we answer from oldest to newest.
If you have the strange Chinese symbols display instead of the search, you can use this method to fix it: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
The search file can be found here in the theme root folder and is called search.php.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately there is no easy way to do this. The theme was created to add thumbs to every image you upload. In order to reduce thumbnail sizes, you can deactivate any unused thumbnails from here: http://screencast.com/t/zLjEjE9z9I and then use the force regenerate plugin.
Thank you!

Bogdan B.
tagDiv Staff

hello,
For this you will have to add another sorting option as there is no easy way to replace the 7-days sorting with a 3-day sorting. You will have to create a new option. you can follow this topic to see how a new sorting can be created: https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The edit buttons are not for editing the thumbnails at all. If you press the edit button on an element, you will go to the edit screen of the post itself, not the thumbnail for it. If the wordpress meta widget does the same thing, you can remove it as our theme already has this option.
Thank you!

Bogdan B.
tagDiv Staff

hi,
Our theme uses the default wordpress search widget. You will have to modify the wordpress files for this.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please send us an email at contact@tagdiv.com and we will provide the old version there though we highly discourage this. If you have to “fix” the site and you have to put some effort into it, you might as well update your theme to the latest version as the moment will come when newspaper 4 will be outright not usable as wordpress gets updated, visual composer gets updated and plugins get updated. All except your theme. By doing this you are just delaying thew inevitable and this is the perfect moment to update.
If you so decde, please follow this topic: https://forum.tagdiv.com/topic/updating-theme-from-4-3/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please make sure you have not been infected by any malicious software as facebook describes. Use different tools and secure your site. Then you can make sure you follow this guide to have the proper settings for facebook sharing: https://forum.tagdiv.com/facebook-share/
If the problem is still there, you will have to contact facebook to see why this is happening.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can optimize your wp install to load faster by using this guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/
And also please make sure you have these parameters set: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
This is not a theme related issue, but a html responsiveness issue. You will have to edit your table element and make it responsive. Please check this link to see how you can do it:
http://www.w3schools.com/howto/howto_css_table_responsive.asp
https://css-tricks.com/responsive-data-tables/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Newspaper 6 is fully compatible with woocommerce, if you download the theme and take a look at the file structure, you will see that there is no woocommerce.php.
Thank you!

Bogdan B.
tagDiv Staff

Hi
This issue was caused by the new version of WP. Please update your theme using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer to the latest version using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure that after the update you have version 4.11.2 of visual composer: http://screencast.com/t/hobX3PH5IsG
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Well based on what you wrote us, it’s clear that visual composer will not work together with the Sabai Directory plugin. Unfortunately we have not tested this plugin. The best thing to do is replace one of theme and since our theme elements require visual composer to run, then you will have to find another plugin that is compatible with visual composer. Unfortunately we cannot make any suggestions as we have not tested directory plugins.
This is the best course of action since plugin implementation will require good coding knowledge and hacking of one of these 2 plugins and this is not recommended as upon an update, the code will be lost.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately we have no idea what an easy Azon block is but if it’s a plugin then it is not tested and we cannot say for sure if it will work properly or not. You will have find a different implementation if it does not display properly but we cannot guide you in this as plugin implementation falls beyond what the theme support can offer you.
Thank you!

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