Hello,

I have tested this on my end and the information gets pulled every time. I did not have to refresh once http://screencast.com/t/aDtmO10wUEA. I shared over 5 of your posts and could not recreate the issue.

Thank you!

Hello,
You need to make your code more specific. Add a class from the module you wish to remove the meta info from.
For example:
.td_module_mx12 .td-module-meta-info { display: none !important; }
This will remove just the meta info from module mx 12. Change the first class with the class of the module you wish to edit.
Thank you!

Hello,
Module mx6 which is used by this big grid is set differently. It does not have author and date set to it at all in the theme files. You can add them by editing the module file and adding this code to it:

<?php echo $this->get_author();?>
<?php echo $this->get_date();?>

http://screencast.com/t/ohfkHglf
Then it will show up in your big grid. You can then style it a bit with CSS to give it the correct font size:

.td-big-grid-post.td-small-thumb .td-big-grid-meta {
    font-size: 11px;}

result: http://screencast.com/t/aUMO15np5iV0
Thank you!

Hi,

Sorry for the delay, the topic got closed for some reason.
You can find the answer to your question here: https://forum.tagdiv.com/topic/blockquote-uppper-case-color-in-article-editor/#post-77363

Thank you!

Hello,
You can change the block quote in the editor as well if you want by editing the theme files: http://screencast.com/t/RysGNhzLkj The editor cannot be targeted from the theme panel. It only affects the front-end.
Thank you!

Hello,

It seems that the method you use for ads is different from one site to another. On the first one you use this class: http://screencast.com/t/0BkSkX9rKCe3 and on the second you use this one: http://screencast.com/t/lfhybkEJY
These are custom classes you use for your adds that are not generated by the theme. When using custom ad spots, the theme css does not apply so make sure you use the same method in both cases if you want to have the same results.

Thank you!

Hello,

Google has a lot of restrictions regarding their ads and the only reasonable thing you can do is follow their suggestions. The sticky menu can be disabled and the post template changed. We will look into this matter with the style 11 and come up with a solution in the near future. Up to this point we had no warnings or problems with any post style or the sticky menu. Our theme has lots of options and luckily there are easy solutions to these types of situations.

Thank you for your message.

Hello,

Unfortunately we have not tested this plugin with our theme and cannot say for sure if it will work 100% or not. The recommended caching plugin to use with our theme is WP Super Cache which is tested to work.

Thank you.

Hello,

Here is the official position of google on this matter: https://support.google.com/adsense/answer/48182?hl=en
Unfortunately it is not our call to determine if websites that use our theme break the adsense rules or not.
The only known problem we had with adsense is debatable and is regarding the smart sidebar: https://forum.tagdiv.com/topic/smart-bar-against-adsense-tos/
Our theme was built to work with adsense and it respects the adsense TOS.
So, unfortunately we have no answer to provide you with. The best thing you can do is contact adsense so they can provide more details to the problem and maybe a solution.

Thank you!

Hello,

Our theme was designed to work with adsense by default. So only adsense code will work when entering it simply in the theme panel. For other ads we recommend using this method: https://forum.tagdiv.com/using-other-ads/
Try using the div’s provided and check your ads again.

Let me know how it goes!
Thank you.

Hello,

We cannot say for sure when the new update will come out. We will implement the new version of visual composer in the near future but unfortunately we have no release date yet. It is hard to say what the future will bring and it is still to early to make assumptions.

Thank you!

Hello George,

We are not able to create content on your website without admin information. Please create an example page with the element that is not working and provide a link to it so we can inspect it.

Thank you!

Hello,

I ran a few more tests on this issue and it seems that this is the default behavior of the element. It is not just at your end. When the page containing it is set as the homepage, the alignment gets set to middle. So only on the homepage will the title be centered.
You can overwrite this alignment if you want by using this custom css:
.home .td-post-template-8 .td-post-header-holder{
vertical-align:bottom!important;
}
Just place the code in the theme panel-custom CSS box: http://screencast.com/t/WV5lXQXPRmn4

Thank you!

Hello Anand,

The search results get picked up when copying a text in your language and pasting it in the search widget, so if a user has a keyboard input to that specific language, it should work. Unfortunately the theme cannot change the keyboard input like the site you suggested. Maybe you can find a plugin to convert characters to Kannada but we have not tested any input change plugins so unfortunately we cannot make a recommendation.

Thank you!

Hello,

Please try to clear your cache and/or try using a different caching plugin: we recommend WP Super Cache for the job. You can also try to purge your CDN files if you use it as Ing Geek suggested.
Let us know how it goes!

Thank you.

Hi,

In this situation the best thing you can do is do a clean install of the theme. Please delete your theme and do a fresh install via ftp: https://forum.tagdiv.com/install-via-ftp/. Make sure you back-up first: https://codex.wordpress.org/WordPress_Backups
If the problem is still there after a clean install send us an email at contact@tagdiv.com with your login
information. Also provide a link to this topic so we know who you are.

Thank you!

Hello Axel,

You can add new social icons to your website by following this topic here: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011
The example is for another social icon, but you can follow the same method to add your specified social networks.

Thank you!

Hello,

As it is a third party application, we cannot assure it’s functionality or compatibility with our theme as we have not tested this plugin. You will have do a bit of trial and error and see which block picks up the rating system.

Thank you!

Hi,

You seem to have the exact same error as the users above: http://screencast.com/t/U9UZzisiiigw
Have you tried any of the methods above to fix your problem? if not please try to disable all plugins except visual composer and see if it’s a plugin related issue. If not, please try this method:
http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Let me know how it goes!
Thank you!

Hello,
The screen capture you found is applied to the old version of our theme. The new version
(6+) works a bit differently. The code was moved here: http://screencast.com/t/oWodYAoBNH Just comment out or remove the highlighted code.
Thank you!

Hello,

If you ruled out the plugins conflict, please check your system status: http://screencast.com/t/rzWVVw88cA
Try to get all these option green. You can follow this guide to do it: https://forum.tagdiv.com/system-status-parameters-guide/
You can also check the newspaper requirements to see if you meet them: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there after, you can try your widgets on a default WordPress theme so we can rule out WordPress as well.

Let me know how it goes.
Thank you.

Hello,
Please provide your website address so we can inspect the issue closer.
Thank you!

Hi,
Yes you can filter by category and by tag at the same time, so the block will filter your posts twice to show a specific tag from a specific category.
Thank you!

Glad you solved it!
Have a nice day!

Hello,

In order to identify the ideal/average size you need to figure out which is the largest container that will display that particular image and upload an image bigger than that container. Then there is the post template to consider. If you use post templates with big image backgrounds (style 6, 7 or 8), then your uploaded image has to be bigger (especially on style 8).
You need to asses your website’s layout (posts and block elements) and come up with an average image size that will work on smaller containers but also keep good quality on bigger ones.
You can read more about thumbs and featured images here: https://forum.tagdiv.com/theme-thumbs/ – https://forum.tagdiv.com/featured-image/ – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

I hope this helps
Thank you!