Hello Christoph,

Please notice that the general fonts of our theme are Open Sans and Roboto. If you want to change the font for a specific module/block/grid element you should do it from Theme panel from here -> https://forum.tagdiv.com/font-customization/

Thanks for the message!

Hello sjcolegrove,

Unfortunately, the theme does not have any such an option that allows you to add your custom Icon to Icon Box in our Composer, sorry! If you want to do this, notice that you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello dunies,

Please check your ad code because it seems to be broken, sorry! Please check the AdSense provide, tell the problem because they should be able to provide a more accurate response. Notice that all the Ad Spots of the theme are working fine…the problem happens due to the structure of your Ad Code, sorry!

Thanks for the message!

Hello PrabathR,

I have checked your website and I did not saw any kind of problem with it. It seems to work as expected. You should provide some useful screenshots with the error if the behavior of the theme will persist. Also, I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of them, clear all the caches and check the results.

Thanks for the message!

Hello riojana79@gmail.com,

You should download the latest version of the theme from Theme Forest, make a full backup to your database, remove the older version of the theme and then install the new update theme via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ We recommend doing this way because this is the surest method in this case.

Thanks for your understanding!

Hello shoaibmumtaz,

You should edit the header.php core file because in that file you will found the body tags like this -> https://www.screencast.com/t/SolMBZuqk Also, if you want to target a specific page you should create some conditions for these, using the is_page() like to this documentation here -> https://developer.wordpress.org/reference/functions/is_page/

Hope this helps!

Thanks.

Hello patwardhanakshay8,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide am roe accurate code.

Thanks for the message!

Hello Costea.Exari,

If you want to edit something like this you should edit the td_social_sharing.php like this -> https://www.screencast.com/t/mxXq3QP3o

Thanks for the message!

Hello srikant,

Notice that our theme has a functionality for Sticky Sidebar which is named Smart Sidebar. For more information about this element, please check here -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for the message!

Hello Aman Singh,

First of all, please ensure that you are not using some untested plugins which can interact with the theme core files and causes a lot of untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello mifwebid,

Most likely, all of these errors happened due to a bad theme installing. My advice is to make a new fresh install to another sub-domain, clear all the caches, purge CDN files if you are using the Cloudflare and check the results. Regarding on feature video, make sure that you have correctly added the Video according to our documentation from here -> https://forum.tagdiv.com/featured-image-or-video/ I have made some tests on my side with this demo and everything seems to work as expected.

Thanks for the message!

Hello tha,

You should use a bit of CSS code if you want to decrease the height size of this image.

The code is ->

.td-full-screen-header-image-wrap{
height:300px;
}

Thanks for the message!

Hello Ipaonline,

Please remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello mbesix0,

The only available option is in Top Bar which can be enabled from here -> https://www.screencast.com/t/U99YZ7Zav The theme does not have any such an option that allows you to add this to the main menu, sorry! Try using such a plugin for this functionality.

Thanks for the message!

Hello Cahtryn,

Make sure that your old version of Visual Composer has been removed and then you should follow these steps. Also, if the problem is still there, you should make a new clean install from scratch to another sub-domain via FTP way, clear all the caches, purge all CDN files if you are using the Cloudflare and check the results. Please check our useful guide for theme installing from here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for the message!

Hello syahrizal.mu,

To fix this alignment you should use a bit of CSS code. Use the code below and place it in Theme panel -> Custom CSS area.

.td-ss-main-content ul{
list-style-position:outside!important;
}

The result is here -> https://www.screencast.com/t/Szece9pni

Thanks for your understanding!

Hello Marie,

You should use the Default Demo install with or without content if you have your own content and then, you should inspect this example with Inspector browse to see what kind of blocks are used in it. Please check our useful tutorial from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Hope this helps!

Thanks for your understanding!

Hello PAPPACLART,

Please check your system status parameters to be increased according to our useful guide from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, remove all of the untested plugins, clear all the caches and check the results. I have tested the theme with the latest version of WordPress and I did not saw any problems, sorry! You should provide some useful screenshots so I can see the error.

Thanks for the message!

Hi syahrizal.mu,

Please provide your website URL and some useful screenshots with your problem so I can identify it closer.

Thanks.

Hello afz-product-vision,

Sorry but the theme does not have any such an option for regenerating the related articles, sorry!

Thanks for the message!

Hello _ronald_,

I have inspected your source code and I saw that you are using a full row for that block and that’s why the block takes the whole width. -> https://www.screencast.com/t/NjM3Nekzg You should change another layout if you want to add a sidebar.

Thanks for the message!

Hi,

Please check the following core files from here -> https://www.screencast.com/t/UrfvPYcWf

Thanks.

Hello cysec,

I have inspected your website but I did not saw any kind of problem with your site. Everything seems to work as expected. Try to clear all the browser cache and check the results.

Thanks for the message!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello yanhuaqianxiao,

Please make sure that you are using the latest version of the theme installed via FTP way -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method, in this case, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, try to make a new clean install to another sub-domain for testing and check the results.

Hope this helps and let us know how it goes!

Thanks.