Hi,

I made a test for this problem that you are facing, but for me this is working normally -> https://www.screencast.com/t/XaVI4FvJyGO -> https://www.screencast.com/t/AsrsFc7G

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Thank you!

Hi,

Please check this topic about UPDATE Newspaper 9.7 ->https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

If you want to hide a specific category on blocks you can use a custom css ,
for example I want to hide the category Travel -> https://www.screencast.com/t/sCinDIlcM
-> https://www.screencast.com/t/p6jk08Lu4E -> https://www.screencast.com/t/ICb5keRVOkK -> https://www.screencast.com/t/HTYRjgZw0c
.td-module-image a[href$="/travel/"],
.td-meta-info-container a[href$="/travel/"],
.single .td-category a[href$="/travel/"]
{
display: none;
}

All you need to do is to change the category in code and the background color will apply on that category.

Thank you for your understanding!

Hi,

Please make sure that te cloud template is still on “about me” page, also please make sure that you make the menu as in our documentation -> https://forum.tagdiv.com/main-menu/

Thank you!

Hi,

Please replace the above custom css with this one
.sf-menu li:hover ul, .sf-menu li.sfHover ul{
z-index: 999;
-webkit-transform: translate3d(0,0,0);
}

Thank you!

Hi,

Please edit tagdiv composer plugin and add this line here – https://www.screencast.com/t/TNXxa3HeKeZ
<title><?php wp_title('|', true, 'right'); ?></title>

Or you can re-download the theme from themeforest, delete the current theme version and theme plugins and install the one download.

Thank you!

Hi,

You can create sidebar with tagDiv Composer you need to set the layout you need for the row https://www.screencast.com/t/67sbV9PnoCO0 and adding elements/blocks or you can add a widget sidebar element with the composer – http://prntscr.com/n9g3c3 – http://prntscr.com/n9g3fu and select the desired sidebar.

Thank you!

Hi,

As I said above, if you are using the mobile theme plugin, the Modified Date will not working on mobile version, if you want to sue that option you need to deactivate the mobile theme plugin.
-> https://www.screencast.com/t/gC3FFXCMf

Thank you!

Hi,

Unfortunately there is no option in our theme to execute all js codes only if the users scroll down.

Thank you for your understanding!

Hi,

This depends on ads if those need to be set in head, then yes.
Also please check the ads documentation -> https://www.screencast.com/t/JvNoeHaZxwJ -> https://forum.tagdiv.com/ads-adsense-overview/ also you can use tagDiv Composer and set ad box were you need to set some ads.
Thank you.

Hi,

1. Please check this similar topic about how to remove Continue to the category text-> https://forum.tagdiv.com/topic/how-to-remove-or-adjust-the-continue-to-the-category-next-to-each-section/

2. Unfortunately the big grid full 1 do not have dis option, but you can try the big grid flex 1 -> https://www.screencast.com/t/4sVwp5BVrJ8f

Thank you!

Hi,

Yes, you can achieve that using tagDiv Composer, all you need to do is to set the layout of row in 3 empty column -> https://www.screencast.com/t/5bwDe1xdmwJA after that set the elements/blocks in them; add a widget sidebar element with the composer – http://prntscr.com/n9g3c3 – http://prntscr.com/n9g3fu and select the desired sidebar.

Thank you!

Hi,

We are try to provide with our theme update the last version of WpBakery plugin with the changes that are need to work with our theme, unfortunately this is a Bundled Plugin and we can not provide the compatibility for the versions that appear after theme update until me make an update, also for the moment this is not supported as an individual tested plugin in our theme, sorry!

Thank you for your understanding!

Hi,

In order to achieve that you need to do the follow changes in archive.php
-> https://prnt.sc/o1ouvx the code can be found here -> https://pastebin.com/8xw3cSXL
The translation can be done here -> https://prnt.sc/o1ovj4

Hope this will help you!
Than you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

I think that there is something that change the position of the overlay, please try this css -> https://www.screencast.com/t/q13CDvEa
.td_module_mx1 .td-module-thumb a:last-child:before {
top: 50px;
}
Set the code in Theme panel>Custom code>Custom css

Thank you!

Hi,

Please provide some more details about the errors that you receive now, maybe the error is different.

Thank you!

Hi,

We could take a look, send us an email at contact@tagdiv.com and provide admin login and the activation key used. Please include a link to this topic in the email.

Thanks

Hi,

Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

We already add this feature for the infinite loading on our request list for the coming updates.

Thank you!

Hi,

I’ve made some investigation for import/export option from theme panel and indeed the message show that the settings was imported successfully, but there are no effects of theme, this seams to be a problem, will try to fix it for the coming update!

Thank you for your understanding and sorry for the inconvenience!

Hi,

Then you should use one of the header templates from the tagDiv Cloud Library with overlay and edit it after your needs -> https://www.screencast.com/t/KJtYoS5ux3h

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

You can try the mobile theme plugin, please check this documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Hope this will help you!
Thank you!