Hi,

Please make sure that you clear all cache after you save the settings, is possible to be a cache problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Did you made some updates to some plugins/theme/WordPress ?

Please try to set those fonts in Theme panel>Custom code>Custom css and set the font name and path from here https://www.screencast.com/t/xtRbZt7kc here -> https://www.screencast.com/t/aJc8xVGip0 also please make sure that you load the font from here, is should look like this -> https://www.screencast.com/t/qj0SWdL4
results -> https://www.screencast.com/t/nBonobIS

Thank you!

Hi,

Please try in this way, go in wp-content>plugins>td-composer>legacy>newspaper>archives.php and set after each h1 tag this code
<?php echo term_description(); ?>
-> https://prnt.sc/o1cxa9
this code should show the description set on taxonomies, but you’ll need to make those changes after each update, sorry!

Thank you!

Hi,

Please notice that we recommend to use only the WPBakery Page Builder plugin that is coming with the theme package.

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin, please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you for your understanding!

Hi,

Please make sure that you have install the theme according to our guide -> https://tagdiv.com/how-to-install-newspaper-theme/

I would suggest that you check the file permissions as a first step
– https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete the theme and the theme plugins via FTP and reinstall theme again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

At the moment there isn’t an option for social login, only the default WordPress login. I believe a request for this is added on our list. Sorry for the inconvenience.

Maybe you can achieve this using a plugin, maybe something like this one WordPress Social Login -> https://wordpress.org/plugins/wordpress-social-login/

Thank you!

Hi,

Hi,

Unfortunately for the moment there is no option in our theme for this, this can be achieve using some plugin or custom work.

If you want you can check this topic about how to add a new social -> https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011
Also notice that most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you!

Hi,

Please check this topic about UPDATE Newspaper 9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If the problem persist, please provide some more details and some screenshots.

Thank you and sorry for the inconvenience!

Hi,

Sorry, but using css is not easy to achieve what you need, maybe you can try to use the single post template from tagDiv Cloud Library.

Thank you!

Hi,

Our Newspaper theme have an similar option that do this, you can find it in Newspaper >Theme panel>Templates Settings >Image loading -> https://www.screencast.com/t/BJIimEt2

Hope this will help you!
Thank you!

Hi,

Please set this custom css in Theme Panel>Custom code> Advance css> Phone
.td-mobile-content .td-sub-menu-open > ul {
max-height: 10000px;
}
-> https://www.screencast.com/t/lYlCHUZl
Please make sure that you clear all cache after you set the code.

Thank you!

Hi,

Please check this topic about UPDATE Newspaper 9.7 -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

If the problem persist, please provide some more details and some screenshots.

Thank you and sorry for the inconvenience!

Hi,

Please in the future do not post your login details here as other users can see this topic. If you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Yes, you can do that -> https://www.screencast.com/t/qHraHzeoJmeQ for html you need to use this element -> https://www.screencast.com/t/jSNQSeHz
Just make sure that you do not have activate the WpBakery, because then some elements from composer will not show.

Thank you!

Hi,

Please try this custom css
.sf-menu li:hover ul, .sf-menu li.sfHover ul{
z-index: 999;
}
Set the code in Theme panel>Custom code> Custom css
Please clear all cache after you set the css.

Hope this will help you!
Thank you!

Hi,

Please make sure that you have install the theme according to our guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

Unfortunately those changes will be overwrite and for the moment the only way is to save you changes and set them back after you make the update.

Thank you for your understanding and sorry for the inconvenience!

Hi,

Here is look like you have an ad over menu -> https://snag.gy/tEIVvd.jpg

Import/create a cloud header template, then while editing it activate mobile mode and select the needed menu – http://prntscr.com/ns7t5k – http://prntscr.com/ns7taq

Thank you!

Hi,

The shortcode should be set in column textlike this -> https://www.screencast.com/t/5Owaghye also depend on the shortcode, maybe the tagDiv Composer can not recognizes it, please make sure that you shortcode is working, and there is no conflict wit column text ( check to see if this is working by setting some text inside the wp editor ).

Thank you!

Hi,

In order to achieve that you need first to set the page temple on Page Builder + Overlay Menu -> https://forum.tagdiv.com/page-templates-2/ after that build the page using tagDiv Composer.

Thank you!

Hi,

If I understand correctly you want to hide the featured image from post/article, if is so then you need to use a post template without feture image like style 5 or 12 -> https://forum.tagdiv.com/post-templates-2/ or you can use a single post template from tagDiv Cloud Library and edit it using tagDiv Composer

Thank you!

Hi,

Unfortunately for the moment the the default post template 8 can not be achieve using tagDiv Cloud Library, sorry!

Thank you!

Hi,

Please set a footer template as style 5 and set a new blocks in footer 1/2/3 ans filter theme after your needs.

Footer templates -> https://forum.tagdiv.com/footer-templates/
Block settings guide for filters -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Since Newspaper v9.7 the child theme is working only for the functions.php and style.css files.

I’ve checked your post and now is working correctly with that single post template -> https://www.screencast.com/t/PcC5285yV9

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!