Hi,

Please check our documentation for Custom Post Type Support and taxonomy: -> https://forum.tagdiv.com/custom-post-type-support/

Hope this will help you!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

What is the Cloud Library and How You Should Use It? -> https://tagdiv.com/what-is-the-cloud-library/

Basics: Using the tagDiv Composer Front-End Page Builder -> https://tagdiv.com/tagdiv-composer-page-builder-basics/

If there is still a problem, please provide some more details an some screenshots.

Thank you!

Hi,

Please provide me a link to this posts to can take a closer look to your modified date, in this way I will be able to provide you a better answer.

Thank you for your understanding!

Hi,

Unfortunately, the Easy Digital Download plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Also your requirement is for customization, unfortunately this can be achieve only with custom work, and we do not have for the moment a team to do that, sorry!
Please check our Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you!

Hi,

Yes, this is a custom work, this means to make or change something according to a customer’s or user’s particular needs.

Also please notice that your support period expired ( Supported until: 2018-07-29; ) we suggest you extend your support if you still need our help with your website or add extra keys that still have support.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://www.rankya.com/wordpress/how-to-fix-index-coverage-issue-server-error-5xx/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder

Thank you

Hi,

Please provide some more details about the error you get and some screenshots if is possible.

Thank you!

Hi,

If you like the style 8 and you want to edit it you can do it only in tagDiv Composer plugin files, in wp-content/plugins/td-composer/legacy/Newspaper/parts/single/single_template_8.php or loop-single-8.php

Thank you!

Hi,

If your website is loading like our demo from here -> https://demo.tagdiv.com/newspaper_gaming/ this is because of the loading animation.

If you want to optimize the speed of your website please check this topic -> https://forum.tagdiv.com/topic/website-load-speed/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can and some screenshots.

Thank you!

Hi,

Since Newspaper v9.7 a lots of files was moved in td-composer, you need to look for this files in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_mega_menu.php and wp-content/plugins/td-composer/legacy/common/wp_booster/td_menu.php

Hope this will help you!
Thank you!

Hi,

Please make sure that you clear all cache after you make this changes, in this way, you’ll see the changes.

Thank you!

Hi,

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this will help you!
Thank you!

Hi,

We’ll try to fix the problem with post templates for the next update.

Thank you for your understanding and sorry for the inconvenience!

Hi,

If the pages was build using tagDiv Composer, then yes, you can show them in blocks, please check our documentation for Block settings -> https://forum.tagdiv.com/block-settings-guide/ section filter > post type -> https://www.screencast.com/t/gcEgoBkG

Thank you!

Hi,

This is the first report that we get for this case, also I’ve made some tests to try to recreate this error and I can not recreate it, most likely you have other plugin that is in conflict with our tagDiv Composer plugin and your implementation solved the problem in your case.

Also there still seams to be a problem with the mobile menu, please set this custom css in Theme panel > Custom code> Advance css > Phones
https://www.screencast.com/t/qN1qVKZeLQg

.td-mobile-content .td-icon-menu-right {
display: block;
}

This is the list of plugins tested with our theme https://www.screencast.com/t/i70rduqUR73

Thank you for your understanding and sorry for the inconvenience!

Hi,

You do not need to add your number for sharing on whatsapp , this option is enable only on mobile version, so the users that visit your website to can share on whatsapp your posts.
Sharing -> https://forum.tagdiv.com/sharing/

Thank you!

Hi,

Indeed the for the moment there are no options to change the headings on blocks, there are a few element that have this option, like text with title -> https://www.screencast.com/t/i6MdfANNpmg
I’ll note your suggestion on our suggestions list.

Thank you!

Hi,

Please make sure that you still have that page/post, also please check the page/post url and save the permalinks -> https://www.screencast.com/t/QdofmGTW after that clear all cache and try again.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

This is is not working anymore because you make update to WordPress to the last version, you need to downgrade the WordPress version.

Also you can make update to the theme, but notice that will be a big differance from Newspaper v6.6.5 to Newspaper v9.7.3, I suggest you to make a full backup to your website and try the update on localhost or on subdomain.

Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Unfortunately this can be achieve only with custom work, and we do not have for the moment a team to do that, sorry!
Please check our Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you!

Hi,

Unfortunately the default template from theme can not be editable, but you can edit a single post template that is the same as post style 8, you can get that it from tagDiv Cloud Library, in single and you can edit it using tagDiv Compose.
-> https://www.screencast.com/t/nFrRmblG

Thank you!

Hi,

Did you try the above suggestions?

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

On this page https://www.agentdrive.com/sponsors/ the sticky sidebar is not working because your sidebar is longer then your content.
-> https://tagdiv.com/multiple-sticky-sidebars/

Thank you!

Hi @JKLFab,

So you have set as a homepage a page that was build with tagDiv Composer and have a sidebar, if is so then the sidebar need to be set with tagDiv Composer
-> https://www.screencast.com/t/kQc6pEXYm -> https://www.screencast.com/t/s7jl2pMef
-> https://www.screencast.com/t/2F1FmZQ3pV
Also if you are using the Page Builder + Latest Articles + Pagination page template you’ll have a sidebar on that page on latest articles -> https://forum.tagdiv.com/page-templates-2/

Thank you!

Hi,

You can try this on localhost or sub-domain, or stop the google a time until you make those testes, also please check this article about How to force Google to recrawl your website -> https://searchenginewatch.com/2018/04/20/how-to-force-google-to-recrawl-your-website/

Thank you!