Hi,

Please make sure that you are using the full size of image in your galleries; also make sure that your images from media library are big enough.
We recommend to use the media gallery from Gutenberg editor or from the classic element -> https://www.screencast.com/t/1TI6bdgUGj -> https://forum.tagdiv.com/gallery-2/
Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Featured images -> https://forum.tagdiv.com/featured-image/
Theme thumbs -> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hi,

If your header menu is make with header manager you need to edit the header template and check the sticky menu, scroll until you see the sticky menu and click on logo -> https://www.screencast.com/t/o6Z8zoJoWbFY

If you are not using header from tagDiv Cloud Library please check the logos from theme panel> Header > Logo & Favicon and in Logo for mobile ->https://forum.tagdiv.com/logo-favicon/

Thank you!

Hi,

I check your website and you have amp on it -> https://www.screencast.com/t/O0HqmDFF
If there is still a problem with amp, please provide some more details about it.

Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/

-> wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/content-metaboxes/td_set_post_settings.php

Thank you!

Hi,

Unfortunately we do not have a documentation for this, but you can this the steeps from this article -> https://torquemag.io/2015/05/how-to-duplicate-a-wordpress-website/

If you want to move the website to other host/server some users recommend the duplicator plugin for migrating/moving websites, here are some guides I found about it

– http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
– https://www.shoutmeloud.com/migrate-wordpress-server.html
– https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site

Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

In mega menu you can show only the category and subcategories of post you can not show pages in mega menu, sorry, but you can show pages in menu -> https://forum.tagdiv.com/page-menu/
Now you can have more control over the mega menu using the header manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If you are using Cloudflare (CDN) please make sure that is set like in our documentation -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

I will make some deep investigation for this problem, but first please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Indeed there ( via @ ) should appear the blog/website info, please check this similar topic -> https://forum.tagdiv.com/topic/remove-via-from-twitter-shares/

Thank you!

Hi,

Please check our documentation for How to use the Infinite Loading for Single Posts in Newspaper Theme -> https://tagdiv.com/infinite-loading-for-single-posts/

In Infinite Loading the ads set in post content should appear on all loading posts
-> https://www.screencast.com/t/F7w5uMhsQa -> https://forum.tagdiv.com/article-ads/
If you are using single post template from tagDiv Cloud Library you need to set the ads in post template -> https://www.screencast.com/t/YcHTAEJmxj

Thank you!

Hi,

Indeed there is still a problem with one header path, ( header-style-4.php) is look like this one was not fixed for the current version; I check the package for the coming update and this fix is include.

Thank you for your understanding!

Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

If you want the responsive version and amp you should use this opinion -> https://www.screencast.com/t/jZct5ueBqOrb but if you have amp activate on pages you’ll need to create in Mobile editor a content for AMP version of page.

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Also for the 3 blocks, you’ll need to have set same feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

If you do not have the featured category, you’ll need to add some posts in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Let me know if you have more questions!

Hi,

Please provide me a link were I can inspect those two buttons, in this way I will be able to provide you a custom css that will work.

Thank you!

Hi,

Unfortunately for the moment this is the best way to achieve a better page-speed using mobile theme.

Thank you for your understanding!

Hi,

Please check this topic about web page shows 507 insufficient storage once in a while -> https://stackoverflow.com/questions/52931534/web-page-shows-507-insufficient-storage-once-in-a-while
From what I can find the main causes for 503 problems are these – https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I made some test with the inline ads on post pagination
-> https://www.screencast.com/t/UyyQy90GMSP
-> https://www.screencast.com/t/L6CRSlo5Mb
-> https://www.screencast.com/t/g8B9jbIsR

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let us know how it goes!
Thank you!

Hi,

Please check in theme panel>Header >Logo for mobile -> https://www.screencast.com/t/6v5nudxO set there your logo for mobile this should replace our logo, also please make sure that you clear all cache after you make the changes in theme panel.

Thank you!

Hi,

I made some test using the child theme ( without optimizations ), I install the Demo theme : Classic Blog and the option from theme panel for top bar is working correctly for me.
Please make sure that you set the last version of child, also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let us know how it goes!
Thank you!

Hi,

Indeed, in Newspaper v9.7 the only files that can be set in child theme are functions.php and style.css , but the most parts of customization can be made now using tagDiv Composer and elements from tagDiv Cloud Library, the changes make on modules/blocks can be achieve using flex blocks , in your case you can set a footer page made by you or form cloud with all the elements/widgets you need ->https://forum.tagdiv.com/footer-templates/

Thank you for your understanding!

Hi,

Yes, our theme can use responsive table, you can use the Gutenberg element -> https://www.screencast.com/t/ndeGUMXTEWMM

Thank you!

Hi,

Unfortunately there is no option in theme for this, sorry!
Maybe this can be achieve making some changes in theme files, that means custom work, and we do not have for the moment a team to do that, sorry!
-> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

In order to hide/remove the menu and search icons on mobile you can use this custom css
#td-top-mobile-toggle, .td-search-wrapper {
display: none;
}
Set the code in Theme panel>Custom code>Phones -> https://www.screencast.com/t/Novt6YGDKqGO

Hope this will help you!
Thanks.

Hi,

In order to remove that line from post editor you need to go in wp-content>themes>Newsmag>editor-style.css
-> https://www.screencast.com/t/dM52p01U

Please check this similar topic bout how to remove the sidebar from post editor -> https://forum.tagdiv.com/topic/sidebar-on-visual-editor/

Thank you!

Hi,

Please make sure that you change in theme panel all logos -> https://forum.tagdiv.com/logo-favicon/ if there is still a problem, please provide me a link to your website were I can inspect your mobile logo.

Thank you!

Hi,

Unfortunately for the moment there is no such an option in our theme, sorry!

Thank you!