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Calin
tagDiv Staff

Hi,

Is possible that you mail to go in spam, please re-send us an email at contact@tagdiv.com , include the key you got for activate theme.
Also include a link to this topic in the email.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Here is the font and size from that picture
https://www.screencast.com/t/GElweECoiF7

Thanks.

Calin
tagDiv Staff

Hi,

If I understand correcty you like heder style 1,
Then set the images in header style one, but be notice that if you are using the header ads will look wrong.
https://www.screencast.com/t/bQaR1L5qWWDC
If this is what you want https://www.screencast.com/t/MNHCw9B7VhC
Please paste the below custom css in Newspaper>Theme panel>Custom code >Custom css
.td-header-style-1 .td-header-sp-logo{
width: 1024px!important;
}
.td-header-style-1 .td-header-sp-logo a img{
float: left;
position: relative;
left: 52px;
}

You can edit the above css after your desire.

Thanks

Calin
tagDiv Staff

Hi,

I’ve inspect your source page and is look like something set the type= in all scripts https://www.screencast.com/t/WBhxpsgi6Dr
https://www.screencast.com/t/iKqpekjT
This problem is not from Google analytics , please try to deactivate all plugins, clear all caches and try to see if the problem is still there, is possible to be a plugin conflict.

Thank you.

Calin
tagDiv Staff

Hi,

If the composer give this error, I would suggest that you check the theme requirements guide.
https://forum.tagdiv.com/requirements-for-newspaper/
Check if there is enough WP memory and the necessary PHP extensions are available (especially mbstring – https://www.screencast.com/t/YX4mKZmlUPFw )

Also try the suggestion from this topic and add the mentioned code in the htaccess file
https://forum.tagdiv.com/topic/gray-page-tagdiv/

Let us know the results.
Thanks

Calin
tagDiv Staff

Hi,

If I understand correctly you make some change in theme fonts like this https://www.screencast.com/t/mKOi57IdW and instead of this: https://www.screencast.com/t/fmnJLjvlG
you get an error, if is so please make that you have the last version of them, and also please check the Requirements for Newspaper ->https://forum.tagdiv.com/requirements-for-newspaper/
Also is possible to be a plugin conflict, please deactivate all plugins and try again.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

If you want to use amp ads you do not need to remove the theme panel ads , amp will automatic remove them when is active, this is way amp have a special fields to add ad.

In this case you need to insert the code in the amp file, please read this topic:
->https://forum.tagdiv.com/topic/info-adv-amp/

Thank you for your understanding.

Calin
tagDiv Staff
Calin
tagDiv Staff

Hi,

Please update the theme , also please check the requirements for newspaper https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Calin
tagDiv Staff

Hi holidayz,

If I understand correctly you refer at sidebar for posts and pages, if is so, then yes you can have it set on some/all posts( individual or global ) and on pages ( you can chose if you want or not the sidebar, which sidebar, or create one if you are using tagDiv Composer )
Here are some documentation :
Sidebars tutorial -> https://forum.tagdiv.com/sidebars-tutorial/
Smart sidebar -> https://forum.tagdiv.com/smart-sidebar-2/

Each post have Sidebar position, if you let it on default will be applay the sidebar from the theme panel, to have no sidebar you need to select it like in the screenshots https://www.screencast.com/t/emtTPWMtVst1 , do not forget to update the post.

For page in order to have sidebar or to be able to chose the position for it you need to set the page template to Pagebuilder + latest articles + pagination https://www.screencast.com/t/ZdaNxmZxHQ1I

Also if you have set from homepage a blog post, please go in Newspaper>Theme panel>Templates settings> Blog and post templates https://www.screencast.com/t/ZdaNxmZxHQ1I

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please follow your update the theme guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks.

Calin
tagDiv Staff

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

These are the theme install methods with steps for each method
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

Let us know the results.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

To Hide the category please follow the documentation:
https://forum.tagdiv.com/category-tag-on-modulesblocks/
Theme modules and blocks -> https://forum.tagdiv.com/theme-blocks-modules/
The category on your module will be :
https://www.screencast.com/t/IFeDEhOi62

https://www.screencast.com/t/TwdSCZNw7
If this is what you want : https://www.screencast.com/t/ulf6wQLgCE
Please ad the below custom css in Newspaper>Theme panel>Custom code>Custom css
Code for background color
.td-grid-style-4 .entry-title {
background-color: orange;
}

Code for title color
.td-big-grid-post .entry-title a {
color: black;
}

You can change the color if you want.

Hope this will help you.

Thanks.

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

Please set just the Instagram user, not the whole url
https://www.screencast.com/t/sJMWdtsf4xf
See results: https://www.screencast.com/t/zFRqSqYwJt

Thank you.

Calin
tagDiv Staff

Hi Tuudi,

What problem are you facing?, please provide some more details, or some screenshots with the problem.
Please make sure that you have TagDiv Composer activate, also you can try to increase the WP_MEMORY_LIMIT to 512M
Also can be a plugin conflict, you can try to deactivate all plugins that are no theme, and try again.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please read this topic -> https://forum.tagdiv.com/topic/there-is-a-white-space-between-embedded-video-and-the-paragraph-below-it/
Is possible that problem to be cause be a plugin.

Thanks.

Calin
tagDiv Staff

Hi,

If I understand correctly you refer at this css tab https://www.screencast.com/t/hnCSLsIqOON , if is so, then is no option to hide or disable the tabs.
You can hide it with custom css , for example Please the below custom css in Newspaper>Theme panel>Custom code>Custom css

.tdc-tabs a:last-child{
  display:none;
}

see results:
https://www.screencast.com/t/EsqnG3Xp

For WPBakery
https://www.screencast.com/t/j1dByLMcJg
https://www.screencast.com/t/nT1kJaRl
Hope this will help you.
.vc_ui-panel-header-container .vc_general li:nth-child(2){
display: none;
}

Thank you for your understanding.

  • This reply was modified 7 years by Calin.
Calin
tagDiv Staff

Hi,

Please read our documentation about Primary Category: Build a clear hierarchy for your website -> https://forum.tagdiv.com/primary-category/

Thanks.

Calin
tagDiv Staff

Hi,

Please provide a link were I can inspect the problem.
Or you can use flex block and set different layout in function of device (but you need to deactivate mobile theme)

On desktop: https://www.screencast.com/t/6HKNJjl35i
On mobile: https://www.screencast.com/t/Ik42eacS3DgK

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Sorry but I don’t quit understand what fix to search widget are you referring to.
Also please understand that I try to help you as much as I can, but we do not make custom work, please try to use/edit the code I provide to you.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Seems to happen when a video playlist in present in the page, or a YouTube video embed and only with the Chrome browser from what I can see. Firefox for example doesn’t produce the same error. I found some topics mentioning this in relation to Chrome
https://issuetracker.google.com/issues/35174286
->https://stackoverflow.com/questions/27573017/failed-to-execute-postmessage-on-domwindow-https-www-youtube-com-http
But no actual fix is to be found. Videos seem to work regardless of it however.

Thanks

Calin
tagDiv Staff

Hi,

Please provide some more details, some screenshots or a link were I can inspect the problem.
Unfortunately I cannot say for sure why this happens. It could be a database error, it could be a plugin conflict, it could be a custom code you implemented. There are lots of variables to any such issue.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Calin
tagDiv Staff

Hi,

I think this is what you searching for
https://www.screencast.com/t/9DqY7soY

Thank you for your understanding.

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